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A
Rating: 5 out of 5
I thought the paints were with a côté de la vente you should advertise everything needed to make the model paint colors brushes etc m
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 327 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
Product conforms to my order. Very good paint
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A
Rating: 5 out of 5
Choice. Great prices. Fast delivery. In short, it's all good.
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A
Rating: 5 out of 5
Choice. Fast delivery and well protected product
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A
Rating: 5 out of 5
Fast delivery, very well packaged, I recommend it and I'm very satisfied. Thank you to all
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A
Rating: 4 out of 5
They have always been at the top of their game for my orders. I only give them 4 stars because their prices are a little too high... But otherwise nothing to
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A
Rating: 5 out of 5
Very good site, respect of delivery times and order details
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A
Rating: 5 out of 5
Perfect exhaust pipes for SUPER TIGRE G4500 or S2000 glow engines
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A
Rating: 5 out of 5
order arrived well package nothing to say perfect
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A
Rating: 5 out of 5
fast order compliance pleasant site. Nothing to complain about.
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A
Rating: 5 out of 5
Fast delivery and products perfectly matched my expectations
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A
Rating: 1 out of 5
really sorry!! you put articles in stock when not? you do not answer the mails ..... order of January 6, 2021 still not honored? that of 15 either ..... not serious all that ç
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A
Rating: 5 out of 5
Always well packed and fast deliveries. Thank you very much
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A
Rating: 5 out of 5
Very detailed site, easy to find what you're looking for.
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Rating: 1 out of 5
I place an order I pay and after a few days they tell me it is no longer available. They don't refund me but pretend to give me a shopping voucher that I honestly don't need. I try to use the voucher to not lose the money but it doesn't work. I ask customer service for explanation with several emails but no response. Very cleverly they stole my money. Avoid writing me now that I will be contacted by customer service with an automated message because no one believes it.
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V
Rating: 5 out of 5
Great experience Great experience
Response from 1001hobbies
Dear Mr. Grothe, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Rating: 5 out of 5
Great experience Great experience
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Response from 1001hobbies
Dear Mr. Grothe, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 5 out of 5
Great experience
A
Rating: 1 out of 5
Order placed on 04122020...and still nothing received... And no news!!! Initial order misplaced during delivery. The store sent me the order again on 2412.... After several reminders I'm told it will be shipped the week of 2701.... And silence... Nothing. Doubts about tracking.... My son has been waiting 2 months for his Christmas present.
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A
Rating: 1 out of 5
six weeks and waiting... Ordered a model for Christmas - It's nearly February and nothing. The Hermes tracking number says 'awaiting dispatch' and the 1001 website says 'on its way'. Have twice tried to cancel the order but nothing so have raised a disputed transaction with my Bank - regretting getting sucked in by their low price and should have realised when the payment went to an overseas company. I would advise extreme caution dealing with this company.
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Response from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
V
Rating: 1 out of 5
six weeks and waiting... Ordered a model for Christmas - It's nearly February and nothing. The Hermes tracking number says 'awaiting dispatch' and the 1001 website says 'on its way'. Have twice tried to cancel the order but nothing so have raised a disputed transaction with my Bank - regretting getting sucked in by their low price and should have realised when the payment went to an overseas company. I would advise extreme caution dealing with this company.
Response from 1001hobbies
Dear Sir, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. cordially, customer care 1001hobbies.
A
Rating: 4 out of 5
Great product the shipping could be better.
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A
Rating: 1 out of 5
I placed an order for a Christmas present for our son. After one use the product doesn't work anymore. No way to contact 1001 Maquettes even after sending 3 emails to the contact address mentioned on the site. I am very disappointed as there is no way to return the product. After sales service
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V
Rating: 5 out of 5
Ordered a model for Christmas - It's nearly February and nothing. The Hermes tracking number says 'awaiting dispatch' and the 1001 website says 'on its way'. Have twice tried to cancel the order but nothing so have raised a disputed transaction with my Bank - regretting getting sucked in by their low price and should have realised when the payment went to an overseas company. I would advise extreme caution dealing with this company.
C
Rating: 1 out of 5
They have taken two weeks to prepare two items they had in stock. They ship a day later than the estimated delivery date they gave me when I selected the freight rate.
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A
Rating: 5 out of 5
Great products!
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A
Rating: 5 out of 5
Great communication throughout the... Great communication throughout the processing of the order. Fair prices. Highly recommended.
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Response from 1001hobbies
Dear Mr. Madsen, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 5 out of 5
Great communication throughout the… Great communication throughout the processing of the order. Fair prices. Highly recommended.
Response from 1001hobbies
Dear Mr. Madsen, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 5 out of 5
Great communication throughout the processing of the order. Fair prices. Highly recommended.
V
Rating: 5 out of 5
Excellent service and description
A
Rating: 4 out of 5
For a first experience, it's easy to build the model. I recommend
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A
Rating: 5 out of 5
Site with really a wide selection. Products arrived perfect and well packed and on time.
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G
Rating: 4 out of 5
Lots of choice delivered on time Sometimes French mail that language I do not speak so minus point Otherwise very satisfied
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A
Rating: 5 out of 5
Great Products and Service It has been a pleasure working with 1001 Modelkits. I have purchase many items from them. They have great prices and shipping is fast and reasonable. Great international company to deal with.
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Response from 1001hobbies
Dear Mr. Turner, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 5 out of 5
Great service and great product Great service and great product. Ended up finding something I really wanted. How did after I saw the time. Your store had the airplane model I have been looking for all over
Response from 1001hobbies
Dear Mr. Boress, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 5 out of 5
Great Products and Service It has been a pleasure working with 1001 Modelkits. I have purchase many items from them. They have great prices and shipping is fast and reasonable. Great international company to deal with.
Response from 1001hobbies
Dear Mr. Turner, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
A
Rating: 4 out of 5
Many models unfortunately too much delay but good always had my comman
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A
Rating: 5 out of 5
Great service and great product Great service and great product. Ended up finding something I really wanted. How did after I saw the time. Your store had the airplane model I have been looking for all over
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Response from 1001hobbies
Dear Mr. Boress, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
V
Rating: 5 out of 5
It has been a pleasure working with 1001 Modelkits. I have purchase many items from them. They have great prices and shipping is fast and reasonable. Great international company to deal with.
V
Rating: 5 out of 5
Great service and great product. Ended up finding something I really wanted. How did after I saw the time. Your store had the airplane model I have been looking for all over