1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Dear Mr. Gutzmer, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Prompt updates and great service Great communication with the updates....given that shipping around the world is a bit off due to the covid thing, item arrived in a reasonable time....thank you...
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Response from 1001hobbies
Dear Mr. Thomas, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/01/2021
overpriced but Christmas present & overpriced but Christmas present & RTS- ready to sail.... Received in short time - great thanks...HOWEVER RTS-Nope. Not even close .Missing rc controller and receiver- not happy... .. sent email via website asked for a bunch of stuff- not good ...nothing put together ie: rigging etc. Called company. Was told Sorry “They always forget..”. Hmmm... but sent right out missing pieces-great thanks HOWEVER .. Received w/Instructions ONLY in French-huh?Really not happy. Didn’t even offer any type of compensation. Not again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2021
Great service! Great service!
Response from 1001hobbies
Dear Mr. Gutzmer, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/01/2021
Prompt updates and great service Great communication with the updates....given that shipping around the world is a bit off due to the covid thing, item arrived in a reasonable time....thank you...
Response from 1001hobbies
Dear Mr. Thomas, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Perfect, fast and correct thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
A small order lost by the Post Office because not received after 1 month despite being sent by recorded delivery. I informed 1001 Maquettes who resent my order by Chronopost free of charge. Thank you so much for your kindness and excellent service. I highly recommend 1001 Maquettes.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2021
I ordered on the site a millennium model star wars 9012021 on the site there was stock j2 days later on my account 1001 maquettes I see a message that says product unavailable I call the store but nobody responds on the site messaging is phony not even mail to inform me of the unavailability of the product. I'm back on the site today and my account says no history, no credit. I hope you have very good arguments and a sales department that's up to the task, because I'm not going to buy anything.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/01/2021
overpriced but Christmas present & overpriced but Christmas present & RTS- ready to sail.... Received in short time - great thanks...HOWEVER RTS-Nope. not even close .Missing rc controller and receiver- not happy... ...sent email via website asked for a bunch of stuff- not good ...nothing put together ie: rigging etc.. Called company. Was told Sorry "They always forget..". Hmmm... but sent right out missing pieces-great thanks HOWEVER .. Received w/Instructions ONLY in French-huh?Really not happy. Didn't even offer any type of compensation. Not again
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2021
Well packaged and well presented. I congratulate the company for sending me a package intact and with such speed.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/01/2021
overpriced but Christmas present & RTS- ready to sail.... Received in short time - great thanks...HOWEVER RTS-Nope. Not even close .Missing rc controller and receiver- not happy... .. sent email via website asked for a bunch of stuff- not good ...nothing put together ie: rigging etc. Called company. Was told Sorry �They always forget..�. Hmmm... but sent right out missing pieces-great thanks HOWEVER .. Received w/Instructions ONLY in French-huh?Really not happy. Didn�t even offer any type of compensation. Not again
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2021
pretty good supplies from here ands... pretty good supplies from here ands models but shipping is long and not easily tracked as the original number does not correlate with the USPS. Sometimes stock levels are not great.
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Response from 1001hobbies
Dear Mr. Jason, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Excellent service Excellent service. Got emails every time something was updated:oredre received, despatched, entered US, etc. Quick turnaround despite coming from France to US. Better than a UK company I tried, which was out of stock ... ironic.
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Response from 1001hobbies
Dear Mr. David, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 18/01/2021
The product does not match what was described at all.Money thrown away and impossible to make the return as promised by them
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/01/2021
Fast shipping . All ok
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 18/01/2021
great products. low prices thank you
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/01/2021
pretty good supplies from here ands… pretty good supplies from here ands models but shipping is long and not easily tracked as the original number does not correlate with the USPS. Sometimes stock levels are not great.
Response from 1001hobbies
Dear Mr. Jason, Thank you for your feedback. We apologize for this inconvenience. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
this article is exactly what I expected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2021
I cancelled an order on December 28 (delivery scheduled for the 30th and the item was not really in stock). The item was nevertheless sent on 05 January. I had to go to the parcel post on January 11 to refuse it. What's more, I received an e-mail asking me to finalize an order that I had never placed. Someone from the company contacted me on January 14 to tell me that it was a computer bug (a bug that doesn't register a cancellation and creates fictitious orders...) and that the transfer would be made by the weekend. And as usual, only promises and no action behind them, apart from an order that will certainly never take place. It's January 18 and I've still got nothing in my account. In short, if you order from them, don't expect to be reimbursed if you cancel an order. Company with inadmissible ways of doing things
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
very good site with lots of choice
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/01/2021
Super sprzedawca
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Careful packaging Fine detailing
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 18/01/2021
Good service only the information to track the package was in French too bad
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2021
Excellent service. Got emails every time something was updated:oredre received despatched entered US etc. Quick turnaround despite coming from France to US. Better than a UK company I tried which was out of stock ... ironic.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 18/01/2021
Am a regular customer at 1001 Modelkits They have an excellent assortment also for the 1:72 enthusiasts Fast and correct delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/01/2021
order of november 26th 2020 still not arrivedyou had to come back to me after having contacted colissimovoila week has just passed and as usual no news from you
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2021
pretty good supplies from here ands models but shipping is long and not easily tracked as the original number does not correlate with the USPS. Sometimes stock levels are not great.
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/01/2021
The puzzles were delivered quickly and are of good quality????
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
I am very happy with 1001 maquette's service on all levels.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2021
Placed order 1/2/21 shipped out 1/7 arrived country of destination 1/8 10 days later no information on arrival
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2021
well packaged products conform to the order but delivery time a little l
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
First order just a small pot of enamel paint. Good and fast delivery. Would recommend if needed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Absolutely nothing to say. Package received complete and without anomalies. A slight delay probably due to co
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/01/2021
Excellent service Excellent service. Got emails every time something was updated:oredre received, despatched, entered US, etc. Quick turnaround despite coming from France to US. Better than a UK company I tried, which was out of stock ... ironic.
Response from 1001hobbies
Dear Mr. David, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you on our website 1001 hobbies
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
perfect and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2021
Perfect items. Just a little problem with the relay point for delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2021
good good product
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/01/2021
Haven't received the item yet.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 17/01/2021
Everything top no comments
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Response from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/01/2021
it's sad that I can't write reviews under the kitsbut shop it self is good
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