Customer reviews of 1001hobbies

I placed an order on December 19 I placed an order on December 19, 2020. I paid a lot of money for express delivery and upon placing my order received a confirmation email indicating that my order would arrive on December 24, 2020. I am still waiting for my order on January 2, 2021. Order tracking does not work. I get an error message indicating that this service is unavailable. I do not think I will order from them again.

Great in very good condition I can only imagine what it will be like when it's f

Fast and efficient

Good products, good service, good price range. Delivery in good conditions

I'm still missing an article and no one is answering me.

The missing product reached us as soon as the claim was processed.

very happy with their very responsive and professional service following the problem with the carrier. A new order had to be generated because Mondial Relay was unable to supply the moind

My order was delivered earlier than expected. I am very satisfied and happy to have received it so quickly.

This product totally meets my expectations. The instructions are very

Fast and efficient

Material conforms and in good condition. Received on time despite the holiday season Follow-up information not very coherent.

Order received intact frankly it was not expected but sir is really happy for it not

Deadlines met despite a late order. Excellent su

Fast, compliant shipping

Fast delivery despite ordering between Christmas and New Year's Day

On that score: Respect. Go to

Nothing to report. Products conform and received promptly

Nothing good To begin with, we had to buy a new remote control for 60€ because the one that came with the boat didn't work, and since there's a covid, there's no soap. Then we noticed that the rudders weren't mounted in the right direction, but that's not all, the parts inside weren't properly installed.

Product conforms to my order

Package received late but well packaged. Quite satisfied apart from the stamp.

Everything went smoothly. Thank you

Super site, good presentation of products, fast delivery. Very satisfied

Very good fast and efficient

Hello, my order was placed a few days before Christmas. It was not a problem that delivery would be delayed - especially because of the holidays. However, in the days that followed I kept getting emails asking me to complete the order even though I had transferred the amount. I received no reply to my e-mails. Only after contacting Paypal was there a brief response. When I placed the order with "1001Modellbau"" before Christmas, I was of the opinion that it was a German model making mail order company. If I had known that the company was based abroad, I would not have placed an order. Because of the current problem with Covid-19, I always have orders delivered to packing stations (which are operated by DHL) whenever possible. This is usually no problem with German retailers. Due to negative experiences, I know that delivery from other European countries to packing stations is often not possible - for whatever reason. This is also the case in this case: although a Packstation is specified on the delivery address, the goods were sent with dpd. It is possible that the shipment will be lost for a few euros, but with an order value of approx. 100 euros I will try to get the money back. My suggestions for improvement: 1. better organization of the ordering process 2. better communication with the customer 3. clearly formulate the delivery conditions or indicate the logistics partner clearly when ordering.

Fast delivery & products in stock

Wide selection. Reliable. Fast delivery. One star less: Improve site search. Not enough detailed options. The results are often too messy. For example, in the model railroading section (look on the big specialized sites and you'll understand what I mean).

It took a little too long to send because of the resonance there is p

I am generally satisfied with the service. The catalog is extensive although as they keep products that are not available sometimes this brings confusion and I think it is a negative aspect. Otherwise the information about orders is fluent, the treatment is very correct when you have to contact by phone and shipments arrive well. The reco

Great products, good comms and fast delivery.

The kit arrived in good time for Christmas despite general postal delays due to COVID and the component parts of the kit are of good quality. It was well received as a gift.

Excellent service. Order fulfilled and great material. Thanks only flaw the bad service SDA who had the package since Dec 16 and only delivered it yesterday Dec 30.

item in perfect condition and very quick in the delivery

Perfect.fast delivery

easy order easy payment easy communication great delivery. order on monday delivered on thursday to the maiso

10 euros for delivery in 72 h... It's been more than 10 days and still nothing. I'm deleting this site from my favorites

I am aware of the complications of the… I am aware of the complications of the holidays & Covid that may affect shipping ... but my order from Dec 10th has not arrived yet as of today (Dec 31st). Therefore until my order arrives it is impossible to give a positive review.

item in perfect condition and very… item in perfect condition and very quick in the delivery

On 3-11-2020 I placed order 061QQVVVGO. On 7-11-2020 I placed the order UXCLSJOPI. These two orders are grouped in another one with number 229785 with date 13112020. Later I place the order GHFSZABMT with date 16112020. After showing my concern for not receiving anything, they send me an email telling me that it seems that 229785 has been lost. I don't know anything about the other one. As of today 31122020 I have not received any of the orders.

Perfect delivery with updated tracking.

Everything excellent! Thank you!