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Rating: 5 out of 5
to follow in use
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
FAST AND EFFICIENT
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Presentation of the products on the site very good fast delivery time the order is well protected to avoid any problem during transport.
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A
Rating: 4 out of 5
Good quality products and fast delivery
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A
Rating: 5 out of 5
Great service
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Rating: 1 out of 5
lacks the sails printed in the assembly kit contrary to the presentation description on the sales site
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Rating: 5 out of 5
Oh top!!!! Quality models. Fast shipping... very professional. I recommend 1000
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A
Rating: 5 out of 5
Very good service super fast merc
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Rating: 1 out of 5
Too bad there is no such thing as 0. I placed an order on 1312 with a supposed delivery date of 1712. After several reminders radio silence. I chose the articles specifically to have them for Christmas and it will not be the case. More than 10€ FOR SHIPPING. It's all nonsense and taking people for idiots. I'm disgusted. I don't recommend it and would like to be remitted.
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A
Rating: 5 out of 5
The products I received met my expectations
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A
Rating: 1 out of 5
My request for a refund is deliberately ignored! Several days after placing my order, I was informed that my item was no longer available due to a stock problem. I asked for a refund. No response. I sent another e-mail and was told that my article would soon be dispatched. Despite everything, I asked once again for a refund (it's almost Christmas and an amount of over 150€ is not insignificant). And no response. For the past 3 days, I've been getting standard emails telling me that my order is being processed. OK, but I've been asking for my money back for over a week. Why are you ignoring my request?
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A
Rating: 1 out of 5
Deadlines not met
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A
Rating: 4 out of 5
package arrived on time and in very good condition
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A
Rating: 5 out of 5
Compliant shoes. Warm and lightweight.
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A
Rating: 4 out of 5
Product meets my expectations
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A
Rating: 1 out of 5
parcel arrived in good condition on time BUT the product was defective so I sent an email to proceed with an exchange but apart from an email boat telling me to be patient I have received no response I find customer service exé
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A
Rating: 5 out of 5
Order as described. Fast delivery. Very serial
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A
Rating: 5 out of 5
nothing to add
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A
Rating: 5 out of 5
Product conforms to order. Delivery OK and on time
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A
Rating: 5 out of 5
Aires detail sets When no one else has what your looking for, 1001 hobbies does.
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Response from 1001hobbies
Dear Mr Sanchez, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
A
Rating: 5 out of 5
Excellent service
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V
Rating: 4 out of 5
For a company out side of America the service is pretty good.
A
Rating: 1 out of 5
delivery too late order placed more than three weeks ago
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A
Rating: 5 out of 5
the products are varied, with a large choice of models in different scales, not forgetting the new products. deliveries are always on time.
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Rating: 5 out of 5
Todo perfecto
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A
Rating: 5 out of 5
compliant product - correct packaging. I am very satisfied.
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Rating: 4 out of 5
Fine, just a little long delivery
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A
Rating: 5 out of 5
I was spoilt for choice for the puzzle Fast delivery
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Rating: 5 out of 5
Super well packaged fast delivery nice box to recomma
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A
Rating: 5 out of 5
Package arrived on time in good condition
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A
Rating: 5 out of 5
Very good man!
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V
Rating: 4 out of 5
Outside Company For a company out side of America, the service is pretty good.
Response from 1001hobbies
Dear Mr Kruszewski, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
C
Rating: 1 out of 5
I am sorry to convey my dissatisfaction because I have not yet received my package and I placed the order last December 6th and I am still waiting for it. You have sent me an approximate date of the 24th and I have to deliver it as a birthday gift on December 23rd. I am of course very unhappy because when I placed the order it specified that I would receive it in 4 days at the latest. VERY DISSATISFIED
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C
Rating: 5 out of 5
It is a gift that I have not yet delivered so I can not comment on the content. So far only my satisfaction with the speed of delivery.
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C
Rating: 5 out of 5
very good service, fast delivery
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C
Rating: 1 out of 5
Well, I placed an order 15 days ago and I still haven't received it and after several complaints I expect it to arrive at the beginning of the week....espe
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C
Rating: 5 out of 5
Good service and on time
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G
Rating: 5 out of 5
All in order actually no comments but a big box for this small shipment
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G
Rating: 5 out of 5
Fast delivery good communication
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