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Rating: 5 out of 5
Bn site je recommande
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 324 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
Fast and easy shipping, but I find the shipping costs a bit expensive if not R.A.
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Rating: 5 out of 5
I am very satisfied with your service, thank you very much. Order as expected, fast delivery, clear and precise order tracking. Very pro continue like this bravo to the whole team and to b
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Rating: 5 out of 5
Nothing but positive, meets my expectations and fast delivery.
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Rating: 5 out of 5
Superb, as per my order. I'm just a little sad that there's no card with the note I wrote. Because it's a gift. Good site and very fair price. Happy New Year to
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Rating: 5 out of 5
Products met my expectations. Very fast delivery
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Rating: 5 out of 5
Package arrived just in time for a birthday party! Sea
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Rating: 5 out of 5
Model received promptly with good information on the progress of my order. Very
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Rating: 5 out of 5
perfect fast shipping
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Rating: 4 out of 5
Complicated period in terms of dela
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Rating: 4 out of 5
The shipping time wasnt very clear The shipping time didnt seem very clear and I was unaware of how long my order would take. Once the shipping commenced it gave me a better idea of its status, just still not an overall delivery date. Otherwise, I was very pleased.
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Response from 1001hobbies
Dear Mr Joaquin, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
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Rating: 1 out of 5
I ordered a puzzle on 241120 shipped on 2611 and it still has not arrived! Order Num 3BCPTJQHG.
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Rating: 5 out of 5
Very fast and quick in shipping the item truly remarkable given the delivery time due to the Christmas season. Recommended seller!!!
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Rating: 4 out of 5
Beautiful Tamiya model aircraft 1:48 swiftly delivered from France to Italian address in good condition. The laptop web site better than the iPhone version, which seems to have some key links missing (e.g. legal info and password reset)
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Rating: 4 out of 5
Not so good as a first experience because I got the wrong merchandise. But very well afterwards because after an email they acted immediately to send me the right merchandise. I will definitely buy again.
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Rating: 5 out of 5
was perfect.
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Rating: 4 out of 5
I'm very happy with my order, but I'd like to point out that it took me more than a week to receive it, and that it was impossible to track it.
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Rating: 5 out of 5
Slow but efficient customer contact. Thank you Laure
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Rating: 4 out of 5
I ordered it 20 days ago and paid for it, but when I log in to the parcel delivery service I see that it hasn't been sent by 1001hobbies. I then asked why by e-mail and got no answer. I have adapted it because a good follow-up has been made.
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Rating: 4 out of 5
Very good product fast delivery
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Rating: 5 out of 5
Fast delivery and compliant products!
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Rating: 5 out of 5
Totally satisfied with the shipment and the conformity of the products. All that remains now is to assemble them carefully and patiently.
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Rating: 4 out of 5
If the order took a long time to reach me the items are conform
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Rating: 1 out of 5
A week before Christmas I still see nothing coming. Order placed on Nov 30th, expected to arrive on Dec 10th, and still nothing on the 18th. Impossible to reach by phone and no answer despite emails sent. Maybe I'll get an answer with c
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Rating: 5 out of 5
Perfect. No problems at all. Products conform to order
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Rating: 1 out of 5
No news of my order placed ten days previously. No response either by phone or e-mail.
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Rating: 1 out of 5
Fast delivery time... However, the situation became more complicated when we had to return one of the products in the order (a product that did not meet our expectations): the request had been made on the site for over a week now and still no message authorizing the return. Customer service is unreachable by phone. In short, it's better to be totally satisfied with your order and have nothing to return.
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Rating: 1 out of 5
Ordered 2 weeks ago. It's a disaster!!! Out of 2 available items, 1 was transformed into a credit note and the other was shipped, supposedly 3 days ago. Since then my parcel is in the wild? No indication of pick-up on the Mondial Relay website. I'm not satisfied and I won't give up! Even if you can't be reached by phone or e-mail, I'd like you to explain what's going on. I don't agree with your slogan "Our customers love us".
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Rating: 5 out of 5
Very satisfied for a first order. Fast delivery. Very well packed and protected. Fair price. I recommend
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Rating: 4 out of 5
Great store and lots of wonderful products. However, my order of 23 11 arrived on 1712 ( contrary to the delivery forecast at the beginning of December) I would have liked to have been warned when I placed my order that the toy was not available immediately. This is a
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Rating: 1 out of 5
Ordered 2 weeks ago. It's a disaster!!! Out of 2 available items, 1 was transformed into a credit note and the other was shipped, supposedly 3 days ago. Since then my parcel is in the wild? No indication of pick-up on the Mondial Relay website. I'm not satisfied and I won't give up! Even if you can't be reached by phone or e-mail, I'd like some explanations. I don't agree with your slogan: "Our customers love us".
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Rating: 5 out of 5
Very fast shipping, product conforms to my expectations.
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Rating: 1 out of 5
I am writing again to insist that I placed an order more than a month ago and I still have not received it and I have not received any answer or solution. Here there are people who write that everything is perfect, of course it is not my case and it is not the case of many other people who write. It is unbelievable that they do
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Rating: 5 out of 5
Largest choice of models at competitive prices. Well packaged and prompt despatch and delivery. Well done 1001 models
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Rating: 5 out of 5
All ok shipment puzzle castorland 3000 pieces
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Rating: 5 out of 5
Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened but somewhat disappointing. Even shipping lable on carton is unreadable.
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Rating: 4 out of 5
Somewhere along the shipping path the… Somewhere along the shipping path the box lid side were in contact with moisture and now pulling apart from the moisture damage. Inside contents are OK. Not sure what happened, but somewhat disappointing. Even shipping lable on carton is unreadable.
Response from 1001hobbies
Dear Mr FEDERHOFERi, Thank you for your feedback. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! See you soon on our website 1001hobbies
C
Rating: 5 out of 5
Seriousness Rapidity the item arrived packed in perfect condition very happy with the purchase sure I will repeat on future occasions this time it will be a gift and sure to enca
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Rating: 1 out of 5
Don't even think about buying. I am editing a previous review because the system won't let me make another review. This is my second review of the same order. I ordered it 20 days ago I made a review 4 days ago that they answered me today telling me that customer service will contact me lie. They send you a tracking number from the post office showing that they have not delivered the package to the post office for delivery. I will continue to update every day the valuations for everyone to know.
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Rating: 1 out of 5
I am tired of not getting an answer about an order I placed on 11-15-2020. More than a month and they have not even delivered it to the post office to deliver it. Please give me my money back because if it doesn't arrive before 12-23-2020 I don't need the order anymore.
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