Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 321 published reviews
5 25,4k 63% 4 6 445 16% 3 2 771 7% 2 1 727 4% 1 3 991 10%

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 4 and 5 stars

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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/09/2020
Shipment arrived after two weeks times - payment included special courier charges. Too long time !
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 22/09/2020
Really nice company to deal with. I have ordered items from them several times and they are always easy to deal with and keep you informed on the item shipment and arrival time. Highly recommended.
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/09/2020
A little more feedback would be nice. Packed Ready to ship Shipped
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Really nice company to deal with Really nice company to deal with. I have ordered items from them several times and they are always easy to deal with and keep you informed on the item shipment and arrival time. Highly recommended.
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Response from 1001hobbies
Dear Mr Lopez, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 22/09/2020
Airplane made well apart from the engine assembled crookedExceptional and fast delivery
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/09/2020
Very good, no problems, everything went smoothly
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/09/2020
Really nice company to deal with Really nice company to deal with. I have ordered items from them several times and they are always easy to deal with and keep you informed on the item shipment and arrival time. Highly recommended.
Response from 1001hobbies
Dear Mr Lopez, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
First order speed of service nothing to add
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
arrive very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2020
A long wait
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Perfect order and delivery. Information on the site about the paints required would have been a plus to avoid a second order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2020
Very good large selection and smooth delivery
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2020
I have dealt with 1001 hobbies before. They are great! The model comes when it's supposed to. The model I just got has been built and painted and decaled. It's an incredible model all parts fit just right. Had a little trouble with the engine fitting where it should have.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 21/09/2020
Very pleased fast service and shipping. I am in the USA and very pleased with finding what I wanted and the amount of time it took to arrive.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 21/09/2020
Op 5 september heb ik een bestelling geplaatst en betaald. Vandaag 21 september heb ik nog steeds niets binnen. Op mails wordt niet gereageerd en de telefoon wordt niet opgenomen. Ik heb ze een keer telefonisch te pakken gekregen. Toen meldden ze dat ze nog wachtten op 1 product en dat mijn bestelling op 17-9 verzonden zou worden. Ik heb nog steeds geen verzendbevestiging gekregen. Blijkbaar reageert het bedrijf wel op reviews hier. Dus 1001hobbies kunnen jullie aub uitleggen wat jullie aan het doen zijn?? Edit: Op mijn mail van 7-9 hebben jullie gereageerd Op mijn mail van 8-9 hebben jullie niet gereageerd Op mijn mail van 11-9 hebben jullie gereageerd nadat ik heb gebeld Op mijn mail van 18-9 hebben jullie niet gereageerd. Wat betreft jullie telefoonnummer +31 85 80 81 159: Op 7-9 heb ik 4 keer gebeld. Alle 4 keer kreeg ik voicemail. Op 15-9 heb ik gebeld en kreeg ik een Engels sprekende medewerkster aan de lijn. Op 21-9 heb ik 8 keer gebeld. Alle 8 keer kreeg ik voicemail. Jullie bereikbaarheid is dus waardeloos. Ik zie dat de order inmiddels gesplitst is. Ik ben benieuwd wanneer alles geleverd wordt.
V
Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/09/2020
The article is very nice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Very pleased Very pleased, fast service and shipping. I am in the USA and very pleased with finding what I wanted and the amount of time it took to arrive.
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Response from 1001hobbies
Dear Mr Breznai, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
I have dealt with 1001 hobbies before I have dealt with 1001 hobbies before. They are great! The model comes when it's supposed to. The model I just got has been built, and painted and decaled. It's an incredible model, all parts fit just right. Had a little trouble with the engine fitting where it should have.
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Response from 1001hobbies
Dear Mr Armillotti, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/09/2020
Tot nu toe niks geleverd en totaal niet bereikbaar Op 5 september heb ik een bestelling geplaatst en betaald. Vandaag, 21 september, heb ik nog steeds niets binnen. Op mails wordt niet gereageerd en de telefoon wordt niet opgenomen. Ik heb ze een keer telefonisch te pakken gekregen. Toen meldden ze dat ze nog wachtten op 1 product en dat mijn bestelling op 17-9 verzonden zou worden. Ik heb nog steeds geen verzendbevestiging gekregen. Blijkbaar reageert het bedrijf wel op reviews hier. Dus, 1001hobbies, kunnen jullie aub uitleggen wat jullie aan het doen zijn?? Edit: Op mijn mail van 7-9 hebben jullie gereageerd Op mijn mail van 8-9 hebben jullie niet gereageerd Op mijn mail van 11-9 hebben jullie gereageerd nadat ik heb gebeld Op mijn mail van 18-9 hebben jullie niet gereageerd. Wat betreft jullie telefoonnummer +31 85 80 81 159: Op 7-9 heb ik 4 keer gebeld. Alle 4 keer kreeg ik voicemail. Op 15-9 heb ik gebeld en kreeg ik een Engels sprekende medewerkster aan de lijn. Op 21-9 heb ik 8 keer gebeld. Alle 8 keer kreeg ik voicemail. Jullie bereikbaarheid is dus waardeloos. Ik zie dat de order inmiddels gesplitst is. Ik ben benieuwd wanneer alles geleverd wordt.
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Response from 1001hobbies
Mr. Visser, Thank you for your feedback. We confirm that we have replied to all your emails and are receiving calls. In our last email. We have halved your order so that the available planes can be shipped later. I wish you a good reception, Best regards, 1001hobbies customer service.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/09/2020
High quality items at a good price
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/09/2020
WEb very intuitive and fast service, I know where my purchases are at all times. Very reliable. Best regards.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/09/2020
Very fast and good
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2020
Great kit and quick delivery
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2020
Goods arrived in a timely fashion packaged well
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2020
Very pleased Very pleased, fast service and shipping. I am in the USA and very pleased with finding what I wanted and the amount of time it took to arrive.
Response from 1001hobbies
Dear Mr Breznai, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 21/09/2020
I have dealt with 1001 hobbies before I have dealt with 1001 hobbies before. They are great! The model comes when it's supposed to. The model I just got has been built, and painted and decaled. It's an incredible model, all parts fit just right. Had a little trouble with the engine fitting where it should have.
Response from 1001hobbies
Dear Mr Armillotti, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 21/09/2020
Tot nu toe niks geleverd en totaal niet bereikbaar Op 5 september heb ik een bestelling geplaatst en betaald. Vandaag, 21 september, heb ik nog steeds niets binnen. Op mails wordt niet gereageerd en de telefoon wordt niet opgenomen. Ik heb ze een keer telefonisch te pakken gekregen. Toen meldden ze dat ze nog wachtten op 1 product en dat mijn bestelling op 17-9 verzonden zou worden. Ik heb nog steeds geen verzendbevestiging gekregen. Blijkbaar reageert het bedrijf wel op reviews hier. Dus, 1001hobbies, kunnen jullie aub uitleggen wat jullie aan het doen zijn?? Edit: Op mijn mail van 7-9 hebben jullie gereageerd Op mijn mail van 8-9 hebben jullie niet gereageerd Op mijn mail van 11-9 hebben jullie gereageerd nadat ik heb gebeld Op mijn mail van 18-9 hebben jullie niet gereageerd. Wat betreft jullie telefoonnummer +31 85 80 81 159: Op 7-9 heb ik 4 keer gebeld. Alle 4 keer kreeg ik voicemail. Op 15-9 heb ik gebeld en kreeg ik een Engels sprekende medewerkster aan de lijn. Op 21-9 heb ik 8 keer gebeld. Alle 8 keer kreeg ik voicemail. Jullie bereikbaarheid is dus waardeloos. Ik zie dat de order inmiddels gesplitst is. Ik ben benieuwd wanneer alles geleverd wordt.
Response from 1001hobbies
Mr. Visser, Bedankt voor je feedback. We bevestigen dat we al uw e-mails hebben beantwoord en dat we oproepen ontvangen. In onze laatste e-mail. We hebben uw bestelling gehalveerd, zodat de beschikbare vliegtuigen later kunnen worden verzonden. Ik wens u een goede ontvangst, Met vriendelijke groet, 1001hobbies klantenservice.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Good packaging and quick turnaround Brav
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Very satisfied with my order I received the requested products with a reasonable delay.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Thank you for this fantastic site with its extraordinary choice. Always very happy with my deliveries
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/09/2020
After a little problem with delivery time ... My order has finally arrived ...thank you for your reactivity.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Beautiful model and impeccable delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Fast transaction and fair price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
Perfect and fast, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/09/2020
very good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/09/2020
Last order was delayed by your shop and the goods were reached my address after two weeks time. Type of shipping method : special courier !
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 20/09/2020
All correct
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Verified Buyer
Rating: 5 out of 5
following a purchase from 20/09/2020
Good service
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 20/09/2020
Last order was delayed by your shop Last order was delayed by your shop , and the goods were reached my address after two weeks time. Type of shipping method : special courier !
Response from 1001hobbies
Geachte heer Delasorte, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn daarom essentieel voor ons en we zijn er zeer in geïnteresseerd! @ Binnenkort op onze website Le service client 1001hobbies.
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/09/2020
Perfect shipment and well packed everything OK
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