Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 317 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/08/2020
Very disappointed with the size of the car for the price
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
ok don't impose to write more than 10 characters or I won't give my a
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2020
order conformed and very well packed just received 24 h after the deadline.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/08/2020
Incomplete order I'm still waiting for parts I ordered on July 20 we are August 10 and I still have no news from customer service and delivery times are too long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Good site I ordered several times and each time satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
I found it very interesting to sell the models with accessories.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2020
Fast Delivery and secure parcel well Fast Delivery and secure parcel well
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Response from 1001hobbies
Mr PingHung Chou Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
Very fast and communicative. Very fast and communicative.
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Response from 1001hobbies
Mr Chambers Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2020
My order arrived exactly as advertised... My order arrived exactly as advertised and was undamaged. Quite pleased.
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Response from 1001hobbies
Mr Smith Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 09/08/2020
quick service. great choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
Product like the original when I was younger
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/08/2020
Very poor after-sales service: - very long response times - poor communication within the team - need to explain the same things several times (despite written records...) - promises not kept... I will not return. I don't recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
Satisfactory for the site, order processing time and product packaging. All positive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
the product ordered corresponds to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2020
Order received quickly and conform
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Verified Buyer
Rating: 5 out of 5
following a purchase from 09/08/2020
Excellent model, very happy. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/08/2020
Fast and accurate delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
Thank you for your excellent service. Sincerely . G.Corba
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
I am very happy with my delivery, I found the soldiers to be of very good quality and the delivery was very serious and very careful! ???????????? A
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
fast and everything you need. thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
Perfectly perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2020
RAS order complies with my expectations and nothing to report for the delivery
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 08/08/2020
Fast service and you guys actually have (and deliver) what you promise on the site And those are occasionally fairly unique and rare pieces Highly recommended!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 07/08/2020
Absolutely terrible service took over… Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package , no updates , it took them 5 days before it was sent from the day of my payment for the order, the worst online shop I have ever used , no way to realistically contact and when I did email no reply after 3 emails , obviously they don’t care about their customers at all ! will not buy from again ever
Response from 1001hobbies
Mr. Rowell, We really regret your comment. Your order was prepared on July 27th, the day after your order was placed. Our carriers were overwhelmed with the sales and were late with the shipments. We understand your dissatisfaction, we invite you to contact us by phone. thanking you for your understanding, Sincerely, The customer care 1001hobbies.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/08/2020
Despite the scheduled waiting time on the other hand I am satisfied with the purchase. I received a vintage Monogram kit one can say from the 1970s new undamaged and perfectly packaged. This does not happen all the time. Kind and professional. Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
you should be informed which items are really in stock before finalizing the order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
I bought the models for a gift, but I'm not sure they're what you'd expect, as the model looks very small to me! But as it's not for me, I'll check with the person who wanted the gift if it suits them (I've never made a model so it's hard to have an opinion). Delivery was fairly quick to the store in the 11th arrondissement. As the parcel was the size of an A4 envelope, I thought it was a shame that it wasn't sent to our address free of charge. Collection went smoothly, but I think customers should be advised to call before visiting the store, as I had the impression that opening hours were restricted. I tried to buy a puzzle at the same time as this order but there was very little choice (almost all were out of stock).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Nothing to say good quality model
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
Product arrived earlier than expected call on my as soon as the
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
La 5 eme étoile quand j'aurais mon avoir suite retour Faudrait penser à faire des offres de fidélité sous forme de bons d'achat ou de frais de port g
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/08/2020
Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package no updates it took them 5 days before it was sent from the day of my payment for the order the worst online shop I have ever used no way to realistically contact and when I did email no reply after 3 emails obviously they don�t care about their customers at all ! will not buy from again ever
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/08/2020
Absolutely terrible service took over... Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package , no updates , it took them 5 days before it was sent from the day of my payment for the order, the worst online shop I have ever used , no way to realistically contact and when I did email no reply after 3 emails , obviously they don't care about their customers at all ! will not buy from again ever
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Response from 1001hobbies
Mr. Rowell, We really regret your comment. Your order was prepared on July 27th, the day after your order was placed. Our carriers were overwhelmed with the sales and were late with the shipments. We understand your dissatisfaction, we invite you to contact us by phone. thanking you for your understanding, Sincerely, The customer care 1001hobbies.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2020
Smooth transaction. Smooth transaction.
Response from 1001hobbies
Hans, Thank you for your comment . We insist on the fact that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/08/2020
All perfect thank you!!!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/08/2020
Online store Well stocked with models and accessories.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 06/08/2020
Products always undamaged and on time delivery. Maybe times a tad long but the situation due to the emergency would explain why. Otherwise I can only congratulate you Have a good evening and happy vacations to all m.d.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/08/2020
Model purchased on this site as a gift card for a birthday price paid 101€99 price found on other sites for the same item between 50€ and 55€ (
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/08/2020
Smooth transaction.