English 
G
Rating: 5 out of 5
Fast and correct delivery Everything in perfect order
Translated reviews
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 4 and 5 stars
Reset filtersG
Rating: 4 out of 5
All taken care of I just need to put it together
Translated reviews
G
Rating: 1 out of 5
I ordered puzzle that is not delivered because the zip code was not quite correct at the delivery address Reported that directly to 1001 asking if they can send it to the correct delivery address with the correct zip code I never heard anything back but get continuous emails to review them Have lost my money though and still don't have a puzzle
Translated reviews
G
Rating: 4 out of 5
Took a bit long for the article to reach us otherwise everything ok
Translated reviews
V
Rating: 5 out of 5
Excellent items, very fast shipping, excellent service.
C
Rating: 4 out of 5
good salesman
Translated reviews
C
Rating: 5 out of 5
Impeccable service
Translated reviews
A
Rating: 5 out of 5
I NEVER write opinions! next time if I have to spread text I won't reply!
Translated reviews
A
Rating: 4 out of 5
Nothing to say, everything was just what I asked for.
Translated reviews
A
Rating: 5 out of 5
Impeccable!
Translated reviews
A
Rating: 4 out of 5
Despite a significant delay in delivery which did not depend on the site but on the deliveryman. They were the ones who warned me.
Translated reviews
V
Rating: 5 out of 5
A birthday present extremely well wrapped as a gift.
V
Rating: 5 out of 5
Amazing service despite these difficult times. Thank you.
C
Rating: 5 out of 5
the order arrived safely
Translated reviews
C
Rating: 5 out of 5
All satisfactory Ã
Translated reviews
V
Rating: 1 out of 5
Far too expensive with the prices of the goods. Pure rip-off
Translated reviews
A
Rating: 5 out of 5
Impeccable very good product good price fast delivery
Translated reviews
A
Rating: 5 out of 5
Perfect I am very happy with my order good product I recommend it at all prices quality rapidi
Translated reviews
A
Rating: 1 out of 5
THEFT !!!!!!! TO AVOID TWO MONTHS AND NO INFORMATION CONCRETE THE PAYMENT WAS MADE OF WHICH 32 EUROS OF COLISSIMO URGENT FOR LENVOI PHONE NUMBER OUT OF ORDER AND NO ANSWER BY EMAIL OR ON SITE SERVICE AFTER SALE NON-EXISTENT OF THE FLIGHT !!!!
Translated reviews
A
Rating: 5 out of 5
I've started on the model, which isn't easy, but it's very good, with detailed explanations. I'm taking my time, and I like it a lot.
Translated reviews
V
Rating: 5 out of 5
Item arrived very promptly from France. Well wrapped.
V
Rating: 5 out of 5
Everything arrived fine and undamaged Everything arrived fine and undamaged. Now to build !
Response from 1001hobbies
Dear James, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on 1001 hobbies site.
V
Rating: 5 out of 5
Everything arrived fine and undamaged. Now to build !
V
Rating: 1 out of 5
The number that Modellbau 1001 gave me costs money.20 euros for me.I was told shyly on the phone that the number was supposedly free.
Translated reviews
A
Rating: 5 out of 5
Great products and excellent service.
Translated reviews
A
Rating: 5 out of 5
Everything arrived fine and undamaged Everything arrived fine and undamaged. Now to build !
Translated reviews
Response from 1001hobbies
Dear James, Thank you for your opinion. Customer satisfaction is our priority. Your comment is essential and we take great interest in them! In order to keep your trust, we offer you a 5% discount code that will be sent to your email address. Have a very nice day. See you soon on 1001 hobbies site.
A
Rating: 5 out of 5
Efficient and trouble-free
Translated reviews
A
Rating: 4 out of 5
good, serious site. only problem is that delivery takes a long time...even Chronopost 48h arrives 8 days later.
Translated reviews
A
Rating: 5 out of 5
Nice models
Translated reviews
A
Rating: 1 out of 5
Wrong package and no return of my written complaint by may
Translated reviews
A
Rating: 5 out of 5
perfect change nothing
Translated reviews
A
Rating: 4 out of 5
Excellent gluing follow-up. Efficient customer relations. Correct packaging Negative point: lack of product information on website (dimensions of finished reduced model, list of paints, downloadable assembly manual, etc.).
Translated reviews
A
Rating: 5 out of 5
Good handling of a delivery problem and lost parcel. Would recommend. Competent customer service
Translated reviews
A
Rating: 4 out of 5
Very nice model of Concorde as expected. Package not received very quickly. 8 days.maybe due to anti C
Translated reviews
G
Rating: 5 out of 5
Despite corona quite fast delivery according to the specified time
Translated reviews
C
Rating: 1 out of 5
My experience was very bad more than 45 days ago I placed my order and it has not arrived yet the transport company has not received it they do not want to give me my money back. Compared to other companies very bad I have placed orders elsewhere during the pandemic and in a max of 5 days I had everything in my mailbox.
Translated reviews
C
Rating: 1 out of 5
I placed an order with 1001 models on May 12 and it's been a month and I still haven't received it. I paid more for the fast shipping as it was for a gift. They don't answer my emails that yes they have charged everything and don't refund the money. If I don't receive my order in these days the next thing I will do will be to report it to the Co.
Translated reviews
V
Rating: 1 out of 5
delivery time on 15.5.-ordered on4.6.2020 delivered is 3 weeks by phone not ereic hbar also by mails no answer no instructions for use
Translated reviews
A
Rating: 5 out of 5
Fast service. Package arrived in perfect condition.
Translated reviews
A
Rating: 1 out of 5
Placed the order on May 15...now June 10 it is still being processed..after more than a month. Very bad experience
Translated reviews