1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
My second announcement of dissatisfaction. Admitting that the Covid 19 was very disruptive, an order placed at the end of March, debited at the beginning of April, was refused on May 4 by the deliveryman, who noted on the unopened package. Since then, numerous emails to be reimbursed have gone unanswered, the telephone has been cut and I'm out of pocket by more than 200 euros.IT'S REALLY LAMENTABLE FROM 1001 MAQUETTES. They even asked me to take photos of my finished model for their ad and promised a refund within 15 days, letting me believe that the post office hadn't returned the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Quick and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2020
Fast good communication I recommend model conforms to model
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
Order took a long time to arrive tel tracking very poor
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2020
Considering the awkward times we are going through my parcel arrived sooner than I expected
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Verified Buyer
Rating: 5 out of 5
following a purchase from 22/05/2020
Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 22/05/2020
Very unhappy customer. Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page, lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 22/05/2020
Very satisfied. Despite the covid 19 problem and its effect on shipping I received everything (glazes and modeling colors) in a timely manner. Positive experience for me.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/05/2020
Very unhappy customer. Take extra money for fast delivery then it does not come in time said. Still not got yet. Check their community section on FB page, lots of people with same complaint. I will not order from here again and suggest no one does. Appear a cowboy operation. I am.appealing through PayPal for a refund.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2020
Very good 1st order on this site
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
A real scam I placed 2 orders 09.03.2020 ref. NHJGNA48Q tracking TYPFQP200006007 in the amount of 5898 euros and another 08.03.2020 ref 46L166XBH tracking TYPFQP2200006065 FOR AN AMOUNT OF 6198 € NO ONE KNOWS ANYTHING NOR THE PACKAGE ARRIVES NOR THE REFUND OF THE AMOUNT IT IS A SCAM AND WE SHOULD ALL UNITE TO CLAIM AND AVOID THAT THEY DO NOT SCAM ANYONE M
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 22/05/2020
More than a month ago I placed an order and I still haven't received it. They have written me after a month and tell me that it will take another 34 weeks. Impressive
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Verified Buyer
Rating: 4 out of 5
following a purchase from 21/05/2020
My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I�m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/05/2020
I am writing this to say that I am rating 1001 model kits as excellent, for the sheer variety of products and the range of scales available. The quality of your products are great and I will be ordering more kits very soon. I will not hesitate to recommend you to any of my friends. A good service such as yours is a godsend to us modelers and kit builders, in these difficult times. Your website and your services are greatly appreciated, so please keep up the great work. Yours sincerely, William.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 21/05/2020
This website helped me out alot when I was finding paint for my model lorrie. And the post was good aswell regarding the problem we are in.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/05/2020
My item was shipped 8 days ago and I… My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I’m just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
Deadline met. Huge choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
parcel arrived with delay but I think that the post office is responsible for this delay. cordialemen
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
product conforms delay a little long but this is not your fault voucher problem solved very quickly by your team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/05/2020
Fast delivery and compliant products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/05/2020
My item was shipped 8 days ago and I... My item was shipped 8 days ago and I have not received it yet. All I can find out is that it was shipped on the 13th. Now the 21st. I see no way to contact 1001 to ask for help and no way to further track my package . I'm just out $ for the second time on the same item. Different sellers though. Just my luck. All I want are my diff gears.
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 21/05/2020
everything arrived as expected
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 21/05/2020
Very poor service, practically a scam. I placed an order last April 24 and today 27 days later I am still waiting for them to send it to me despite my constant complaints. They claim to be out of stock of two items but despite having accepted their offer of a credit note (they do not refund the money) I still have not received the rest of the products I bought and paid for.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/05/2020
they said they had my item in stock i... they said they had my item in stock i paid them nearly £100.00, when it didn`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
efficiency correct material trouble-free shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Delivery a little long in these times of confinement... I'll get to it next time! Excellent service. Highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Perfect delivery on time during containment problems
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 20/05/2020
Everything is fine, very nice model, great price and excellent communication.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 20/05/2020
they said they had my item in stock i… they said they had my item in stock i paid them nearly £100.00, when it did`nt arrive, i checked tracking, only to see ""not available"" i e mailed them, and they replied that i could have a cover note to get other item of same value. as there`s nothing else i want, i said i wanted my money back . they have not answered me . i have tried time and time again to contact them ,but no reply. dont make the same mistake as me-dont trust them to refund .
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 20/05/2020
Model ""fanatic"" if I can call it that ... I'm talking about an Audi R8 ... Challenging assembly ... So it takes passion and dedication ... What to say really nice!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
despite the confinement, many quality products available and a concern for customer satisfaction
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
very good site with lots of choice and fast shipping
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 20/05/2020
Although the situation is understandable, it has been a bit slow.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2020
received as ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Package conforms, efficient follow-up. Given the situation ""Covid 19"" delay a little long. I will recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Very good Zvezda model. Just beware of the transmission: don't hesitate to go as far as the fifth burst to stick all the little ones for good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2020
Product conforms.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/05/2020
Quality material enhanced by informative documentation.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/05/2020
I do not recommend it. My first order was dated April 24. It has not arrived. Unjustifiable. Several emails and the answers were the same. Unjustifiable. I do not understand the support or the shipping method.
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