Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Bonjour votre site est très bien pour le choix des marques mais lorsque l'on tape sur la description d'une maquette il serait très judicieux d'avoir les références des peintures pour celle-ci je prépare actuellement une commande de plusieurs modèles et je suis dans le doute pour mon stock de peint
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
EVERYTHING IS IN ORDER BRAVO AND THANK YOU
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
very good. Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Everything is perfect from order to delivery. Thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Perfect, everything's ok!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
everything was perfect thank you very much
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
delivered on time and in perfect condition
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
products ok delivery a little long but any reopening is complicated
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Very good, nothing to complain about! I recommend it and will order again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
as ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Quality products. Delivery and order tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Very nice model and assembly course Delivery time respected despite the health crisis I will come back to you for another order.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/05/2020
Terrible service. Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company, Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
nothing to add
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Model corresponding to my order.the only drawback is that the assembly instructions are not always easy to understand.but with a little patience I'm getting the hang of it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
RAS Fast and efficient service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Order received I am satisfied. I recommend
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/05/2020
Hi, I have a problem with my model that I paid for but never received. I have the tracking of my order but when I go to Laposte to pick up my package they tell me that it has been lost.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Delivery on time and quality packaging. Sea
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2020
Very good teamfast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2020
Many references A pleasant site to discover Weak point: the search for paint references
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Verified Buyer
Rating: 5 out of 5
following a purchase from 19/05/2020
Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/05/2020
Item never received. Unable to contact seller to let them know that the item has been returned to them by their courier. Would not use again.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/05/2020
Terrible service. Bought my items for this store believing it to be UK based. Paid for expedited shipping as well. On the same day I ordered from 1001 I also ordered from an actual UK based company, Kentmodels.co.uk and recieved my order in two days! I even ordered decals off a Japanese based company on ebay and even these have arrived before my order from 1001! This will be my first and last purchase from 1001.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/05/2020
Lousy service. I bought an order two weeks ago and it was supposed to arrive in 8 days. I sent them 2 emails asking why it did not arrive and why on the tracking page it said it was on hold and the address was incomplete and I have not received any response from them yet.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 19/05/2020
there is no way to get our order this is not normal if we had known that in a month we would not have it in any way we would have trusted them for our part we are not happy at all.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/05/2020
I'm still waiting for my order after... I'm still waiting for my order after two weeks what's the delay
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
puzzle delivered on time very well packed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/05/2020
ordered 4 pots of paint on 3rd of April... ordered 4 pots of paint on 3rd of April its now 18th of may have not received items paid £5.99 for post and packing could of walked to normandy to get them quicker.emailed to get refund lets see what happens not holding my breath.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
product corresponding to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
Delighted with this model. Package received promptly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2020
VERY SATISFIED I WILL RETURN TO THEM!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2020
got a refund from this company (based in France not the UK) due to delays on delivering a birthday present which was ordered 2 weeks in advance of the birthday. To be fair to them they were quick with refund when I complained (hence the three stars). I marked them down a couple of stars as it's still a bit misleading on their website as to where the company is based.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2020
I'm still waiting for my order after two weeks what's the delay
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2020
ordered 4 pots of paint on 3rd of April its now 18th of may have not received items paid �5.99 for post and packing could of walked to normandy to get them quicker.emailed to get refund lets see what happens not holding my breath.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/05/2020
Got my order safe and sound.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/05/2020
ordered 4 pots of paint on 3rd of April… ordered 4 pots of paint on 3rd of April its now 18th of may have not received items paid £5.99 for post and packing could of walked to normandy to get them quicker.emailed to get refund lets see what happens not holding my breath.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/05/2020
I'm still waiting for my order after… I'm still waiting for my order after two weeks what's the delay
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/05/2020
Courtesy and professionalism
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/05/2020
They take a long time but everything arrives well they have a lot of products to choose from so it is a good place to shop if you need a little bit of everything.
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