English 
A
Rating: 5 out of 5
a very good choice, prices that don't go out the window, quality service and a team that listens and responds to messages. 5 stars without hesitation.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
first time purchase This was my first purchases with 1001and completely on line because of COVID-19. I usually like to discuss any questions I may have about the items I wish to purchase with a member of staff but glad to say that everything turned out ok. The range of items was a delight to see from just one supplier. I am now considering my next buying spree with 1001. Thanking all the team for a great effort in delivering my order within one week. Take care in these difficult times.
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V
Rating: 5 out of 5
Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
V
Rating: 1 out of 5
good service
A
Rating: 1 out of 5
Be Aware Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
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A
Rating: 5 out of 5
good product and top delivery thank you
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A
Rating: 5 out of 5
good service good service
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A
Rating: 5 out of 5
we are satisfied with our 1st order we will renew purchases soon. serious company
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A
Rating: 5 out of 5
As usual, the service is exemplary. Despite the current crisis, delivery times were not really affected.
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V
Rating: 5 out of 5
good service good service
V
Rating: 1 out of 5
Be Aware Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
C
Rating: 4 out of 5
Slow delivery
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V
Rating: 5 out of 5
I made out express delivery for my son's birthday. Unfortunately so far I have not received anything.
V
Rating: 1 out of 5
Still not had the order 2 weeks later. And paid a premium on delivery.�6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
A
Rating: 5 out of 5
for my first model i overestimated myself a bit but everything is clear in the views so not too many problems. package received on time despite the confine
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A
Rating: 5 out of 5
PERFECT!!! Fast and high quality
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A
Rating: 1 out of 5
Still not had the order 2 weeks later Still not had the order 2 weeks later. And paid a premium on delivery.£6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
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A
Rating: 4 out of 5
Fast despite the troubled period of confinemen
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A
Rating: 4 out of 5
Good size good quality easy to use
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A
Rating: 5 out of 5
Order processing and fast shipping recommended
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A
Rating: 5 out of 5
Whether it is on the quality of the product the time of delivery the answers to the questions quickly answered very satisfied with this establishment
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A
Rating: 4 out of 5
Ce un peut le fouy dans les listes de maquettes... .
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A
Rating: 5 out of 5
Great product/Company, recommended! Excellent communication and easy to order/ship overseas. Very pleased, even during this pandemic w/all the restrictions in place, my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
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A
Rating: 1 out of 5
The reviews are for 1001 Maquettes, not 1001 Puzzles. Available when ordered, payment taken and still not delivered after almost a month (15042020). I'm not even talking about the 20 euros for Exapac delivery. Taken in charge according to 1001 Puzzles on 7052020 but still not delivered. Packages received in 3 days with Exapac on other products.
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A
Rating: 4 out of 5
Good follow-up
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A
Rating: 5 out of 5
Very good never a worry
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A
Rating: 1 out of 5
Very long delivery. Paid same day but item shipped only 6 days later. Poor packaging, damaged box. And above all, no refund as stated in the return conditions. You only offer a credit note or an exchange. I do not recommend
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A
Rating: 5 out of 5
Order as expected. very good
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A
Rating: 5 out of 5
Quality paint. Quick delivery considering the current situation. I recommend
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A
Rating: 4 out of 5
Model as presented, delivered on time in good condition packaging. The price was a little high (I preferred to pay for peace of mind rather than look for it in the shops).
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A
Rating: 5 out of 5
You have insured during the confinement? good continuation and good luck Very satisfied Olivier
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A
Rating: 4 out of 5
Perfect beautiful model for me who am only layman impeccable result for the assembly of a corsair in 132 merc
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V
Rating: 5 out of 5
Great product/Company, recommended! Excellent communication and easy to order/ship overseas. Very pleased, even during this pandemic w/all the restrictions in place, my item arrived in a timely manner and in excellent condition! Thank you Definitely recommend!
V
Rating: 1 out of 5
Still not had the order 2 weeks later Still not had the order 2 weeks later. And paid a premium on delivery.£6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
C
Rating: 1 out of 5
I join the complaint about the delivery times. They do not answer and the customer service phone jumps you a speech in English and cuts off. Since day 6 they tell me in an email that the order has been shipped.
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C
Rating: 5 out of 5
You can find almost anything
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V
Rating: 5 out of 5
Claim to be a English company but in fact its based abroad.. I cant stress enough how dodgy that is.. Also you can try ring the uk number but it never gets answer. Pitiful really. I can understand how they are only 3 star.. Stick to proper uk based hobby sellers you wont go far wrong there.
V
Rating: 5 out of 5
understand it is tough at the moment but my order was placed on the 30/04 money debited and i have no idea what is happening. no tracking no. no update from yourselves. I am getting concerned. Order no. 206775 regards
V
Rating: 1 out of 5
Claim to be a English company!!! Claim to be a English company but in fact its based abroad.. I cant stress enough how dodgy that is.. Also you can try ring the uk number but it never gets answer. Pitiful really. I can understand how they are only 3 star.. Stick to proper uk based hobby sellers, you wont go far wrong there.
V
Rating: 1 out of 5
Delivery??? understand it is tough at the moment but my order was placed on the 30/04, money debited and i have no idea what is happening. no tracking no., no update from yourselves. I am getting concerned. Order no. 206775 regards