Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 316 published reviews

Summary of reviews

1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.

Reviews 1, 4 and 5 stars

Reset filters
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/04/2020
Waardeloze club. Heb hier een Bronco coastal submarine 1/35 besteld met wat verf. Toen ik het model binnen kreeg zaten er twee dezelfde essenti�le onderdelen in dus paste het niet op elkaar. Mail gestuurd hierover op 13 februari. Het antwoord dat ik kreeg Er is contact gezocht met de leverancier. En het kon wel heel lang duren voordat het desbetreffende onderdeel zou duren. Ipv een andere doos open trekken en het onderdeel opsturen moest ik dus wachten. Uiteindelijk vond ik wel dat ik lang had gewacht. (en ik heb echt begrip met een Corona crisis). Op 23 maart heb ik de fabrikant Bronco (China) zelf maar een mailtje gestuurd met dit verhaal en vandaag 15 april heb ik de juiste onderdelen op de mat liggen. Pffff...ik bestel nooit meer wat bij deze club. Klant is koning...tot aan de deurmat.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/04/2020
The model and decals I ordered fit my needs to a T. The model was of high quality and assembling it was a breeze.
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2020
I ordered some paints on the 030220 they never arrived I requested a refund after 3 weeks it is now the 140420 and not received my refund and just get a load of excuses from these people. This is the worst company ever.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Super delivery impeccable the deliveryman is to be congratulated and even have a bonus because very nice in these difficult times the package corresponds and arrived in very good condition continue to work with this company
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2020
I still haven't received anything
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Easy ordering available products secure payment fast delivery
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
Magnificent model of L. Da Vinci's helicopter, easy to build. Very good value for money.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2020
Waardeloze club, Waardeloze club. Heb hier een Bronco coastal submarine 1/35 besteld met wat verf. Toen ik het model binnen kreeg zaten er twee dezelfde essentiële onderdelen in, dus paste het niet op elkaar. Mail gestuurd hierover op 13 februari. Het antwoord dat ik kreeg Er is contact gezocht met de leverancier. En het kon wel heel lang duren voordat het desbetreffende onderdeel zou duren. Ipv een andere doos open trekken en het onderdeel opsturen moest ik dus wachten. Uiteindelijk vond ik wel dat ik lang had gewacht. (en ik heb echt begrip met een Corona crisis). Op 23 maart heb ik de fabrikant Bronco (China) zelf maar een mailtje gestuurd met dit verhaal en vandaag 15 april heb ik de juiste onderdelen op de mat liggen. Pffff...ik bestel nooit meer wat bij deze club. Klant is koning...tot aan de deurmat.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/04/2020
non je ne suis pas satis fer pars se site pas de bon vendeur je n'ais toujours pas reçus mon colis que j'avais commander il y a 10 jour. et sur le site il marque bien en stock mon article.. alors je devait le recevoir 2 jour après ma commande passer en stock... sa mais 24h Ouen sais en stock... et Ouen je lais passer il été en stock ma commande...jais demander le remboursement des frais de port et il m'dit non on ne rembourses pas...... alors site pas bien annonce mensonger sur leur site..... je vais leur faire une bonne pub sur des sites qui son connus....... et les faire passer à 30 million consomma
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/04/2020
P40 Warhawk The model and decals I ordered fit my needs to a T. The model was of high quality and assembling it was a breeze.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/04/2020
Good Service and delivery in these difficult times!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/04/2020
Quick dispatch. Original CARRERA product. Very good price. Thanks!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 15/04/2020
P40 Warhawk The model and decals I ordered fit my needs to a T. The model was of high quality and assembling it was a breeze.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 15/04/2020
Waardeloze club, Waardeloze club. Heb hier een Bronco coastal submarine 1/35 besteld met wat verf. Toen ik het model binnen kreeg zaten er twee dezelfde essentiële onderdelen in, dus paste het niet op elkaar. Mail gestuurd hierover op 13 februari. Het antwoord dat ik kreeg Er is contact gezocht met de leverancier. En het kon wel heel lang duren voordat het desbetreffende onderdeel zou duren. Ipv een andere doos open trekken en het onderdeel opsturen moest ik dus wachten. Uiteindelijk vond ik wel dat ik lang had gewacht. (en ik heb echt begrip met een Corona crisis). Op 23 maart heb ik de fabrikant Bronco (China) zelf maar een mailtje gestuurd met dit verhaal en vandaag 15 april heb ik de juiste onderdelen op de mat liggen. Pffff...ik bestel nooit meer wat bij deze club. Klant is koning...tot aan de deurmat.
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 15/04/2020
I feel ripped off and this will be the last purchase I will make at this store. they have sold me a product that they did not have or expect to have. Almost a month ago I made the purchase of a set of Eduard photoetched parts to improve a model. On the 8th the order status was updated to "sent". I have not received it yet. The Covid19 excuse does not help me because I have ordered things to Germany or Poland that have arrived to Madrid in a matter of four days.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/04/2020
I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/04/2020
Ze vragen 399� verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 14/04/2020
No comments prompt service despite corona restrictions
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Fast delivery and quality product.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/04/2020
Eindeloos wachten en verzendingskosten Ze vragen 3,99€ verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Tres bon produit... véhicule propre rapide super franchisseur solide sans défaut .livraison correct
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
Perfect as expected
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/04/2020
More than a week when it is specified in the order 'delivered in two days' and charged 8 € 99 and still not delivered I am very disappointed I do not repeat p
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2020
Always ordered there never disappointed. Quick to respond to message. AK INTERACTIVE brand items would be impeccable. I recommend
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/04/2020
I've ordered my package on March 22nd... I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 14/04/2020
Good price, good delivery, especially during the lockdown. No complaints at all.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 14/04/2020
I've ordered my package on March 22nd… I've ordered my package on March 22nd 2020 and still have not received my package it is like mid-april the sculpting needs to really work on their delivery their telephone numbers do not work the company that they use for delivery their telephones do not work I know you don't have a lot better customer service am I able to talk to a live person stuff a stupid email
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 14/04/2020
Eindeloos wachten en verzendingskosten Ze vragen 3,99€ verzendingskosten voor een decal velletje op te sturen. Een maand later nog altijd niets ontvangen. 2de keer dat ik hier bestel en ook de laatste keer. Steeds ongelooflijk lang wachten op je bestelling!!! Jullie zouden beschaamd moeten zijn om verzendingskosten te vragen gezien de lange leveringstijd ????
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/04/2020
The order arrived a little late due to the situation, but everything was correct.
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/04/2020
Great item super fast shipping thanks
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/04/2020
The model that I bought for around 40€ went down to 27€ a few days after my purchase. There was no special offer on this product, so I don't understand and I'm not sure that I'll be able to afford it.
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Great item super fast shipping thanks Great item super fast shipping thanks
Translated reviews
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
excellent despite difficult period
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/04/2020
Excellent service during covid-19
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 13/04/2020
Great item super fast shipping thanks Great item super fast shipping thanks
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/04/2020
Everything was perfect.
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/04/2020
I bought a model of the Mach2 series. When I opened the box I noticed that there were numerous defects at the plastic injection points. I sent an email to complain with photos. All parts of the fuselage are affected. 1001 maquettes replied, saying that the problem was well known and that buyers know that poor-quality models need to be retouched before assembly. There are holes and very pronounced imperfections. I can't see how I can make them disappear, especially as it's a rocket and there are drawings in the fuselage, so it's impossible to make up for them. I'm a jewelry maker, so I know all about surface treatment. 1001 maquettes is offering me a €15 voucher for a €70 model, which curiously enough is €40 on the official French Mach2 website. Who are we kidding? Yves M
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/04/2020
I have not yet received the coli
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 12/04/2020
It took time to arrive
Translated reviews
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/04/2020
The model is as in the photo arrived without a problem. It is not the first time I buy and it will not be the last.
Translated reviews