1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Delivery time not respected in spite of the choice of the delivery in 48h already one week of waiting very disappointed for a first and large order The product ordered was tou
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
NO PROBLEM FOR MY DELIVERYONDELAI CORRECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
The catalog is well-stocked, so I was spoilt for choice when it came to finding the right models for the gift I wanted to make. Ordering is easy. I received regular emails from 1001Maquettes, who kept me informed as I went along. Delivery went smoothly and the products are perfect and very well made.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
Very happy with my purchase
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/12/2019
The products are in accordance with the specifications.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/12/2019
Quick accurate the product matched what was stated with a competitive price
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 19/12/2019
courteous company and quick in shipping
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 19/12/2019
Everything perfect as I expected and if there was a delay they were informing me at all times the reason.In my case one of the products requested nor had it and Elis in turn were also waiting to send it to me. Good service
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 19/12/2019
All correct and good follow-up service. Although it took a little while.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 19/12/2019
I'm still fighting for a refund for a package that wasn't delivered. Staff have been inconsistent with their ""solutions"". I have had to chase this all the way, nobody has ever bothered to update me without me chasing them. Their ""live"" chat which is supposed to be available Monday to Friday in business hours is normally unavailable Can not recommend them Now I've received an entirely useless reply that I can't have my refund until they've finished their investigation. Hermes tracking for the past 18 days has remained static as order received - it's obvious that the goods are missing - but I don't get my money back to buy replacement Christmas gifts - terrible service Adding insult to injury I've had an email asking me to review the items I've never received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Na eniger vertraging vanwege stakingen... Na enige vertraging vanwege stakingen bij de Franse post mijn bestelling toch snel gearriveerd en het ziet er piekfijn uit.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
Received the package on time and in good condition model meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2019
tres bon cite et reponses rapides a mes questions cordialement bernard
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Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 18/12/2019
very good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 18/12/2019
Na eniger vertraging vanwege stakingen… Na enige vertraging vanwege stakingen bij de Franse post mijn bestelling toch snel gearriveerd en het ziet er piekfijn uit.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/12/2019
Al een bestelling gedaan eind november. Deze zou binnen 5 werkdagen geleverd worden. Vorige week dan gebeld na heel veel keren te moeten bellen ben ik dan toch eindelijk binnen geraakt. Zeggen ze dat mijn bestelling deze week tussen maandag en woensdag met de post geleverd wordt. De post is zojuist geweest en nog steeds zat het pakket er niet bij ook al heeft een Engelstalige man me verzekerd dat woensdag de bestelling er zeker zou zijn. Ik heb vandaag al meerdere malen proberen te bellen maar er neemt nooit iemand op! Deze leverancier is niet betrouwbaar! Jammer dat ik al betaald heb. Ik hoop alsnog voor vrijdag mijn pakket te hebben!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
good products and great choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
Fast shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2019
Paid by colissimo... delivered 10 days later and not to the right address so still not my co
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Fast delivery. Perfect thanks
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
On-time delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Enormous choice and we can only value the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
well received complete by cons not the choice of relay less than 8 terminals while I have one in the village for 5 years!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2019
I was wrongly annoyed when I didn't receive my order for an airplane model that was in stock. I have just received the model and am very pleased with it. However, the delivery was slow, probably because the package had to be delivered to Belgium. I will order again without hesitation in case of need. Best regards
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
sérieux rien a redir
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2019
A real catastrophe. 1 finger away from legal proceedings. Bon courag
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2019
Purchase made on December 3rd and today the 17th still not received!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Very wide selection. Fast shipping (considering the holiday season). Package in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Fast delivery, product meets my expectations, as I'm a novice I was well advised by the online seller. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
On time. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Very effective...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/12/2019
SLIGHTLY LONG DELIVERY TIME
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/12/2019
Product arrived on time excellent packaging expectations met.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 17/12/2019
Excellent information and timeliness in order fulfillment
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/12/2019
Unhelpful response I'm into week 2 of chasing this company for a refund for items which have been lost in shipping. The items are Christmas presents which I need to have in 2 days time to give to people. Very unhelpful service - just tell me I have to wait for the investigation with Hermes which 10 days in has produced a zero result. I would NOT recommend ordering from them.
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Response from 1001hobbies
Hello, Unfortunatly we need to know what is going on with the package before being able to propose you solution if a solution is needed. As soon as we have the return from the investigation we come back to you. Sincerely,
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 17/12/2019
Fast and reliable processing. Goodwill when exchanging.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/12/2019
Unhelpful response I'm into week 2 of chasing this company for a refund for items which have been lost in shipping. The items are Christmas presents which I need to have in 2 days time to give to people. Very unhelpful service - just tell me I have to wait for the investigation with Hermes which 10 days in has produced a zero result. I would NOT recommend ordering from them.
Response from 1001hobbies
Hello, Unfortunatly we need to know what is going on with the package before being able to propose you solution if a solution is needed. As soon as we have the return from the investigation we come back to you. Sincerely,
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Verified Buyer
Rating: 5 out of 5
following a purchase from 17/12/2019
I'm into week 2 of chasing this company for a refund for items which have been lost in shipping. The items are Christmas presents which I need to have in 2 days time to give to people. Very unhelpful service - just tell me I have to wait for the investigation with Hermes which 10 days in has produced a zero result. I would NOT recommend ordering from them.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 16/12/2019
STAY AWAY FROM THIS SITE!!! I purchased an item from them on 1011 that was marked ""shipping in 12-14 business days"". After 3 weeks I contact them via chat and it is explained to me that they had problems with their supplier. The same excuse was repeated every time I tried to contact them again to find out where my order stood. Icing on the cake since a few days they have not even responded to emails anymore.
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