Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
The same problems as for others, shipping delays not respected. Purchase of several items available for shipping the same day, payment of express shipping fees to receive it the next day as indicated, except that the order is not even shipped the next day but 3 days later... Customer service responds generically when we ask what is happening, and a small note in the message to say that they have longer delays with the change of depot. If this is really the case, it would be good to indicate it ON THE SITE before the order... Everything is more expensive than on other sites as well. Prefer other solutions for your purchases.
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Jean-Bernard A.
Rating: 5 out of 5
following a purchase from 14/05/2025
Very satisfied with my purchases at 1001hobies. Great order tracking service. Items are restocked, we are notified.
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Diego M.
Rating: 1 out of 5
following a purchase from 15/06/2025
PACKAGED VERY BADLY: there was nothing inside to prevent the bottles of thinner and everything else from banging around during transport, resulting in a "mirror" sheet from Hasegawa, which cost 30 euros, arriving all crumpled. I contacted the store days ago reporting the problem (with photos) and they haven't replied. TERRIBLE.
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Ralf S.
Rating: 5 out of 5
following a purchase from 30/05/2025
Hallöchen, went a little slowly. But the result was good.
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Sylvain H.
Rating: 5 out of 5
following a purchase from 08/06/2025
Perfect
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Jorge G.
Rating: 5 out of 5
following a purchase from 08/06/2025
everything perfect
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Christophe B.
Rating: 4 out of 5
following a purchase from 18/06/2025
Delayed delivery, but communication OK
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Gilles D.
Rating: 5 out of 5
following a purchase from 04/06/2025
Delivery of the package within the announced deadlines. Perfect packaging. Order compliant with the request.
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Jean-Marc M.
Rating: 1 out of 5
following a purchase from 07/06/2025
for a model available shipped the same day 12 days of waiting despite the messages sent always a different lame excuse site to avoid
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Jean P.
Rating: 5 out of 5
following a purchase from 21/06/2025
Super fast serious
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stéphen P.
Rating: 4 out of 5
following a purchase from 12/06/2025
Delay longer than expected due to stock shortage Complete order received No issues
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Philippe G.
Rating: 5 out of 5
following a purchase from 11/06/2025
5 stars
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olivier R.
Rating: 5 out of 5
following a purchase from 20/05/2025
A bit of waiting due to the trip from Ukraine but the soldiers are here, that's the main thing.
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Barbara V.
Rating: 5 out of 5
following a purchase from 11/06/2025
Good
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maxime L.
Rating: 1 out of 5
following a purchase from 03/06/2025
More than 20 days to send the order. Supposedly because a product was not available. Yet everything was still marked as available on the site. No customer service, just a stupid and useless bot. I asked to speak to a human, and I was told that I would be called back. That never happened, but coincidentally, 1 hour later my package was shipped. Unacceptable service, 1 star is generous
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DOMINIQUE L.
Rating: 4 out of 5
following a purchase from 06/06/2025
No problem delivery almost on time
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Philippe L.
Rating: 5 out of 5
following a purchase from 11/06/2025
Very good product
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VINCENT P.
Rating: 1 out of 5
following a purchase from 21/01/2025
incomplete receipt 6 months later
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FRAENKEL P.
Rating: 4 out of 5
following a purchase from 25/05/2025
2 supposed models available, 20 days of waiting, in the meantime left for 4 months in Spain
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PASCAL C.
Rating: 5 out of 5
following a purchase from 03/06/2025
very good
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Jacques P.
Rating: 5 out of 5
following a purchase from 23/06/2025
Qualitative seriousness
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Alfonso T.
Rating: 5 out of 5
following a purchase from 31/05/2025
Everything perfect. Fast and good communication
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LUDOVIC G.
Rating: 5 out of 5
following a purchase from 10/05/2025
very good
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Peter R.
Rating: 4 out of 5
following a purchase from 25/05/2025
Very long delivery time
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Carole D.
Rating: 1 out of 5
following a purchase from 21/05/2025
Delivery in 1 month
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Robert M.
Rating: 5 out of 5
following a purchase from 21/06/2025
very well
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Günther K.
Rating: 5 out of 5
following a purchase from 23/05/2025
Fast and flawless delivery - good process and information - Thank you!
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Michel A.
Rating: 4 out of 5
following a purchase from 16/06/2025
Box arrived crushed packaging but parts intact. Speed ok!
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Eric B.
Rating: 4 out of 5
following a purchase from 14/06/2025
Fast
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Dino C.
Rating: 5 out of 5
following a purchase from 03/06/2025
Friendly, fast but above all super packaging! Very satisfied with the purchase. Thanks to the whole team especially for the quick responses.
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Daniel G.
Rating: 5 out of 5
following a purchase from 23/05/2025
It was regrettable that I had to wait a month to receive my order, but it is not the fault of 1001hobbies (supplier lagging behind). The quality of the model is somewhat questionable. The construction plan is a bit light for the assembly instructions. Too bad.
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Jean gabriel M.
Rating: 1 out of 5
following a purchase from 19/05/2025
Order not even available in the catalog
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JUAN JESUS S.
Rating: 1 out of 5
following a purchase from 12/05/2025
Fatal, they didn't warn me that there was a warehouse problem. I called on Monday when they attended in Spanish and they didn't pick up the phone. The rest of the days they answered one day and didn't attend in Spanish. They kept giving me the runaround saying that it would be solved the following week and so on week after week. Very dissatisfied.
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Bernard M.
Rating: 5 out of 5
following a purchase from 31/05/2025
Generally speaking, way too long: 3 weeks between ordering and delivery. And on top of that, you are not the cheapest on the market. There remains the interest in certain models presented.
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Richard R.
Rating: 5 out of 5
following a purchase from 02/04/2025
Perfect
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Laurent N.
Rating: 4 out of 5
following a purchase from 01/05/2025
the delay was longer than announced on the site (6 weeks).
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Franck D.
Rating: 5 out of 5
following a purchase from 06/06/2025
Serious site. Fast delivery
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georges P.
Rating: 5 out of 5
following a purchase from 14/06/2025
Excellent
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Sery M.
Rating: 5 out of 5
following a purchase from 18/06/2025
Very good!
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Le Collectionneur N.
Rating: 5 out of 5
following a purchase from 07/05/2025
Despite a justified shipping delay, order received and in good condition
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