Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 692 published reviews
5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2018
good delivery times and good merchandise
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/10/2018
Change of address not taken into account on the site. My parcel was therefore lost and returned to sender, despite my numerous emails and calls to the Colissimo service to change my address. After a week on the phone with a 1001 maquettes advisor who assured me that he would send me an order right away, I've been waiting 15 DAYS for my parcel! This is unacceptable! Competitor sites (like OupsModel, for example) will be delighted to help me.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/10/2018
I do not rate 5 stars because of the somewhat long shipping time but otherwise it is OK.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/09/2018
good site despite a small problem with an item which was quickly resolved
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2018
fast delivery perfect delivery tracking with information on the progress of the package I am on my third order in a month everything is going well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2018
Product ordered received within the time indicated
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/09/2018
The box came with duplicate parts and was missing a whole section of parts
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/09/2018
Missing section of parts The box came with duplicate parts and was missing a whole section of parts
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Response from 1001hobbies
Good afternoon, We have send you an email about this issue. Best regards, The 1001Modelkits Team
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Verified Buyer
Rating: 1 out of 5
following a purchase from 30/09/2018
Missing section of parts The box came with duplicate parts and was missing a whole section of parts
Response from 1001hobbies
Good afternoon, We have send you an email about this issue. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2018
Easy to complete my order and shipping... Easy to complete my order and shipping was easy. Very pleased with my order and will buy from again.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/09/2018
Easy to complete my order and shipping was easy. Very pleased with my order and will buy from again.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 29/09/2018
Parts set for the Titanic model 1:400 too inaccurate and overpriced! No response to any changes or price reduction or exchange. I cannot recommend this to anyone. I'm really annoyed and just feel wasted!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/09/2018
Easy to complete my order and shipping… Easy to complete my order and shipping was easy. Very pleased with my order and will buy from again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
I've been looking for this model for a while now and the delivery time is right on schedule.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2018
Perfect product and transport.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
A delivery error. My interlocutor was very understanding. However, my case was not followed up and I had to contact the company again for my case to be processed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2018
The widest choice and fast, trouble-free delivery as always. I recommend 1001 Maquettes without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2018
very fast delivery very well packaged product i recommend 1001 maquet
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/09/2018
Order was handled very professionally from receipt to delivery. Delivery time was fine Delivery was problem-free.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 27/09/2018
Delivery ahead of schedule products as pictured all ok
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/09/2018
Great service. Very fast delivery. A pleasure to order from!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2018
Very good telephone greeting for advice and regular order follow-up and information.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2018
Fast delivery as ordered. Good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2018
Very pleasant shopping experience Very pleasant shopping experience. Fast turnaround time for shipping. Product arrived as advertised. Thanks!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 25/09/2018
Very pleasant shopping experience. Fast turnaround time for shipping. Product arrived as advertised. Thanks!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 25/09/2018
Very pleasant shopping experience Very pleasant shopping experience. Fast turnaround time for shipping. Product arrived as advertised. Thanks!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/09/2018
Wide choice on products to buy. Very good service and on time. I highly recommend it
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/09/2018
Always fast and on time. A little exaggerated in the size of the packaging forcing pickup at the post office
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/09/2018
No problem goods delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2018
Meets our expectations
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Verified Buyer
Rating: 1 out of 5
following a purchase from 24/09/2018
I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue
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Verified Buyer
Rating: 1 out of 5
following a purchase from 24/09/2018
Slow and poor service I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service, rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue
Response from 1001hobbies
Dear customer, Thank you for your feedback. The estimated arrival time of your package has been confirmed when you ordered the product for the 26th of September. So we expect that your order will be delivered this week. Please do not hesitate to contact us when you have any question. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/09/2018
Slow and poor service I ordered enamel paint for my son and I ordered an item from China. My order from China arrived but I still haven't received my item from 1001 model kit. I phoned the customer service team who basically didn't care and were very rude. I will not be purchasing from them again due to me having to go out and purchase the items again for my son to finish his college project. In short poor service, rude customer service and a dont care attitude. Customer service at its worst May I also add that it states a delivered from date and not a delivered by date on your website which states at the moment delivered from 26/09/18 so reply is untrue
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Response from 1001hobbies
Dear customer, Thank you for your feedback. The estimated arrival time of your package has been confirmed when you ordered the product for the 26th of September. So we expect that your order will be delivered this week. Please do not hesitate to contact us when you have any question. Best regards, The 1001Modelkits Team
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/09/2018
Excellent items. Too bad not to find in the catalog model propeller planes such as Macchi Mc 416 Piaggio P.148 Fiat G.59 SIAI S.240 aircraft certainly no longer operational but which I would have liked in my collection. Considering QualityPrice the cost is perhaps a tad exaggerated.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/09/2018
Package arrived empty!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2018
frankly at the beginning I did not trust the site 1001 maquettes I decided to order myself a truck Scania R730 V8 Imperial once and the first time I ordered it was me who made a mistake in the assembly and I recommended a truck Scania R730 V8 Imperial and I am not disappointed the model arrived at home in Martinique in the time that was said in the announcement of the order I am very satisfied with my purchase and rating
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2018
Order received quickly merchandise well protected. I recommend 1001maquett
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2018
very low
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/09/2018
A paradise for model builders, with everything you need and fast shipping.
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 21/09/2018
everything perfect gladly again
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