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X
Rating: 1 out of 5
Package announced in stock on the site, yet delayed delivery for future stock, result, I am unhappy with this order that I do not think I will renew on your site
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 283 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 4 and 5 stars
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Rating: 5 out of 5
Very well
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F
Rating: 5 out of 5
Very fast shipping and delivery
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S
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Very satisfied with the quality of the product and the follow-up of my order thank you very much
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G
Rating: 1 out of 5
I ordered something that should arrive within a few days, but in reality, the delivery of the order is delayed by more than a week. I placed an order on June 15 and on June 20 I was informed that the order is delayed without any mention of when I can expect the order. My previous order was also delayed. I 'think' the problem is caused by the fact that 1001 Hobbies is a box pusher like Bol.com. You have no stock anywhere; everything comes from the country of manufacture. In my case, from France.
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G
Rating: 1 out of 5
Orders placed several months ago, still not honored despite multiple follow-ups. No response from customer service. Very disappointed with the customer treatment.
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Response from 1001hobbies
Hello,
Thank you for your comment.
We inform you that part of your order has been shipped.
We remind you that, at the time of placing your order, all products were on pre-order. We clearly indicate on our site that availability dates are subject to change without notice.
Furthermore, these dates are provided as an indication by our supplier, who receives them from the manufacturer. It sometimes happens that the release dates of pre-orders are postponed several times.
Finally, the last product is still on pre-order and its release date is set for the end of August 2025.
Thank you for your understanding.
Best regards,
1001hobbies
Thank you for your comment.
We inform you that part of your order has been shipped.
We remind you that, at the time of placing your order, all products were on pre-order. We clearly indicate on our site that availability dates are subject to change without notice.
Furthermore, these dates are provided as an indication by our supplier, who receives them from the manufacturer. It sometimes happens that the release dates of pre-orders are postponed several times.
Finally, the last product is still on pre-order and its release date is set for the end of August 2025.
Thank you for your understanding.
Best regards,
1001hobbies
D
Rating: 5 out of 5
Deadline respected and very good professionalism
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L
Rating: 1 out of 5
It is not what I expected. The ordered product was not delivered. An alternative was provided, but I previously indicated that I did not find that desirable. I have not heard anything more about it than the difference in value between the ordered product and the delivered alternative.
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E
Rating: 5 out of 5
Very good article thank you all
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A
Rating: 4 out of 5
Great variety of all kinds of models and figures at reasonable prices. The only downside is that the standard shipping they use does not require a signature upon receipt. If the package does not fit in the mailbox and the mailman makes a mistake and delivers it to the wrong person...
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E
Rating: 5 out of 5
Very good
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F
Rating: 5 out of 5
Plenty of choice, fast delivery
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A
Rating: 5 out of 5
Package well received and on time. BCDT
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J
Rating: 4 out of 5
Shipping a bit slow, but due to the need to reorder from the supplier. It would have been nice to specify this in the listing so that I wouldn't have any questions, but everything else is perfect.
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J
Rating: 4 out of 5
You will always respond to any problem.
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C
Rating: 4 out of 5
Very neat and professional
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P
Rating: 5 out of 5
Perfect - quick delivery too
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A
Rating: 4 out of 5
Damaged packaging upon receipt, we were very afraid that the car was also damaged but no. We are therefore satisfied with our purchase.
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E
Rating: 5 out of 5
Excellent site. Wide choice of products. I recommend everyone to browse the pages of 1001 hobbies.
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F
Rating: 5 out of 5
Easy order, attractive price, fast and careful shipping, impeccable, thank you.
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A
Rating: 5 out of 5
Order compliant, in perfect condition and received very quickly.
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C
Rating: 1 out of 5
The order arrived too late
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A
Rating: 5 out of 5
It's perfect exactly what I wanted
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J
Rating: 5 out of 5
Quality, choice, and follow-up: nothing to say, it's sumptuous but the delivery times are really too long (almost two months)! But my order has arrived well and I am fully satisfied.
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L
Rating: 4 out of 5
serious site, order a bit long to receive but often interesting prices. shipping costs may be a bit expensive.
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P
Rating: 4 out of 5
fast and careful shipping of items in stock - I am eagerly awaiting the balance of my order
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Y
Rating: 1 out of 5
The order placed on April 1st was delivered on June 12th, which is a 2-month delay. In the meantime, two reminders were sent via the client area messaging and by phone, which remained without immediate action.
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E
Rating: 5 out of 5
Very satisfied, it probably won't be the last time I order
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C
Rating: 4 out of 5
The package was really too big, so the relay near my home refused it and forced me to go pick it up at the Chronopost branch 25 km away.
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M
Rating: 5 out of 5
So many choices
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G
Rating: 5 out of 5
great the material arrived on time and is what I requested
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E
Rating: 5 out of 5
super satisfied..!
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J
Rating: 5 out of 5
Well, this time the order took a little longer, but it arrived fine as always.
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M
Rating: 5 out of 5
My order took a little longer than indicated despite being "in stock". Otherwise, I was very satisfied. The price was good, the delivery time was okay, and the goods arrived in very good condition. What more could you want? I would gladly order again.
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S
Rating: 1 out of 5
Order executed in December 2024 and partially delivered in June 2025: 1 item missing. Transparency and honesty for the refund received related to the non-arrived product. Friendly staff but often did not answer the phone calls and do not speak Italian.
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P
Rating: 4 out of 5
A one-month delivery time is a bit long
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R
Rating: 1 out of 5
Very long order to arrive. Almost a month.
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M
Rating: 1 out of 5
Well, I ordered a special model! I am an ambulance driver and that was my first ambulance, but on the site it was listed as available, but it was not delivered.
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V
Rating: 5 out of 5
Ultra-fast shipping. Delighted with my purchase.
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