English 
V
Rating: 1 out of 5
Ideal product. The tracking mechanism once notification received that the item had been shipped did not seem to work.
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1, 4 and 5 stars
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Rating: 4 out of 5
Good transaction, order processed without problems, information on tracking, shipping and delivery. Would recommend
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A
Rating: 5 out of 5
Fast and accurate
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A
Rating: 4 out of 5
Ideal product. Ideal product. The tracking mechanism once notification received that the item had been shipped, did not seem to work.
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A
Rating: 5 out of 5
impeccable serious fast that+++.
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V
Rating: 4 out of 5
Ideal product. Ideal product. The tracking mechanism once notification received that the item had been shipped, did not seem to work.
C
Rating: 5 out of 5
The model was very good and arrived quickly.
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A
Rating: 5 out of 5
Very satisfied. Very satisfied.
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V
Rating: 5 out of 5
Very satisfied. Very satisfied.
A
Rating: 1 out of 5
Awful customer service/company. Awful customer service. Purchased item only to be told a week later they didn't have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money! Update- this is to the reply of the company. That's an absolute lie. Please do not use this company, they are truly a waste of time!
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Response from 1001hobbies
Mrs Miller, We informed you the item was unavailable the day following your order, not a week later as you claim. We tried our best to resupply the item in a reasonable delay but, as it could not be done, we refunded your full order yesterday, 10 days after you made the order, not a month as you claim. We apologize for the inconvenince. Best regards, The 1001Modelkits Team
V
Rating: 5 out of 5
Awful customer service. Purchased item only to be told a week later they didn�t have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money! Update- this is to the reply of the company. That�s an absolute lie. Please do not use this company they are truly a waste of time!
V
Rating: 5 out of 5
Fast and correct. Thanks
A
Rating: 5 out of 5
Very fast delivery and compliant product. 1st order makes you want to place more.
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Rating: 5 out of 5
Very good very fast
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Rating: 5 out of 5
Very good product. Fast delivery. Excellent service.
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Rating: 5 out of 5
Fast and correct Fast and correct. Thanks
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Rating: 5 out of 5
Everything is perfect order and shipping
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A
Rating: 5 out of 5
A team of model-building professionals
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Rating: 4 out of 5
perfect quality of service fast reliable time respected traceability ... thank you! I recommend
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V
Rating: 1 out of 5
Awful customer service/company. Awful customer service. Purchased item only to be told a week later they didn’t have it. Said they would get me a date for arrival and never did. Waited almost a month only to get a refund. (Had it not been for someone else as a gift I wouldn't be so mad) I will never do business with them again. If I could give 0 stars I would. Waste of time and money! Update- this is to the reply of the company. That’s an absolute lie. Please do not use this company, they are truly a waste of time!
Response from 1001hobbies
Mrs Miller, We informed you the item was unavailable the day following your order, not a week later as you claim. We tried our best to resupply the item in a reasonable delay but, as it could not be done, we refunded your full order yesterday, 10 days after you made the order, not a month as you claim. We apologize for the inconvenince. Best regards, The 1001Modelkits Team
V
Rating: 5 out of 5
Fast and correct Fast and correct. Thanks
V
Rating: 5 out of 5
PRODUCT GOOD AND WELL PROTECTED BUT THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE TOOK OVER A WEEK TO ARRIVE!
A
Rating: 5 out of 5
fast service nothing to say everything is o
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A
Rating: 5 out of 5
Everything is perfect, especially the color suggestions and availability. I recommend...
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Rating: 4 out of 5
items came well packed items came well packed, arrived in a reasonable time from the EU, price was great
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Rating: 4 out of 5
satisfied. fast delivery and correct items
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Rating: 5 out of 5
perfectrapid.
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Rating: 5 out of 5
even if there are small glitches, everything is settled politely and efficiently and I will be your customer without hesitation. Good day Patrick Alfred H
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Rating: 5 out of 5
fast! very good follow-up
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Rating: 5 out of 5
Fast, accurate delivery
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Rating: 5 out of 5
very serious
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V
Rating: 4 out of 5
items came well packed items came well packed, arrived in a reasonable time from the EU, price was great
A
Rating: 5 out of 5
fast delivery in good condition and in accordance with products viewed and ordered
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Rating: 1 out of 5
I've been waiting months for my refund. Beware of this sales site, they send you an email saying that they have refunded your money, only the money never arrives in your account. STILL NO REFUND ON MY ACCOUNT...
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A
Rating: 5 out of 5
Good products and fast delivery
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Rating: 5 out of 5
Nothing to complain about. Excellent response to my last comma
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Rating: 5 out of 5
1001 Maquettes nothing to complain about it's perfect
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V
Rating: 5 out of 5
All arrived in good condition packaging was fine cheers
V
Rating: 4 out of 5
So far completely satisfied despite some problems with the last order. Apparently the internal processes should be optimized - otherwise everything is great, especially the offer!
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V
Rating: 5 out of 5
Order was handled very well Information on tracking via email excellent
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