Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Perfect transaction in every sense. JP MANZON
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Perfect, fast and as ordered
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Fast delivery correct price perfect I recommend++.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2017
Fast and compliant
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2017
Very satisfied with the products I ordered. Delivery on time and even a little early, which was very convenient for me. A little disappointed though, as I was expecting the poster for a larger order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2017
well so far
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2017
Purchase of a varnish that is generally hard to find. The stock is regularly replenished - practical! Fast shipping and
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2017
Very satisfied. Delivery fans le dél
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/09/2017
Be very careful in dealing with this company. Not all of their customers love them! Ordered Nimbus 4000. Goods arrived with outer packaging undamaged but contents including polystyrene absolutely wrecked internally. Some parts were also missing. Emailed the company and tried communicating with them on their website twice and now, 7 days later, still no reply or contact from them. I am willing to find a way forward but they seem to be ignoring the situation. Perhaps a trip to their premises might persuade them to address this properly!
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Response from 1001hobbies
Dear customer, We apologize for the late answer and inconvenience. We contacted our supplier in order to find the best possible solution for this issue. We will get back to you as soon as possible with more information. Best regards, The 1001Modelkits Team
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 04/09/2017
Be very careful in dealing with this company. Not all of their customers love them! Ordered Nimbus 4000. Goods arrived with outer packaging undamaged but contents including polystyrene absolutely wrecked internally. Some parts were also missing. Emailed the company and tried communicating with them on their website twice and now, 7 days later, still no reply or contact from them. I am willing to find a way forward but they seem to be ignoring the situation. Perhaps a trip to their premises might persuade them to address this properly!
Response from 1001hobbies
Dear customer, We apologize for the late answer and inconvenience. We contacted our supplier in order to find the best possible solution for this issue. We will get back to you as soon as possible with more information. Best regards, The 1001Modelkits Team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2017
Ok fast and good price
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 03/09/2017
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2017
Fast delivery and total satisfaction with the material received.... Thanks to v
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2017
As expected: good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2017
I was kept informed of the progress of my order, which was delivered quickly and in good condition. For my first experience, I'm fully satisfied with 1001 Maquettes. I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2017
nothing to complain about everything was
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Very nice model Handicapped very happy to see it mounted and decorated
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Perfect from a to
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
Good site for modelers large selection of items at fair prices delivery and packaging of items received nothing to red
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2017
excellent and very good siteGood continuation.MERC
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/09/2017
My experience has been very positive as I have been very well attended and I am satisfied with the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2017
I easily found what I wanted I easily found what I wanted - ordering was easy and delivery was flawless!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2017
Model box art had two figures and car Model box art had two figures and car. No indication on-line that there were NO figures with the car. This was VERY disappointing as I purchased the model to obtain the figures, not the car.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2017
Fast delivery, very good prices, great choice of products. Keep up the good work
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2017
As always, I'm very pleased and satisfied, which is why I'm continuing with 1001 maquettes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2017
Complete order delivered to the specified address within the specified time
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 31/08/2017
I bought a model airplane Fiseler Storch size 2850mm. But I only received the fuselage. (airframe), the wings, the tail unit and the rudder were not included. A complaint was only answered in English. A return shipment to France easily cost me 150€ Very large package. The package was also incorrectly declared. Had to pay a delivery charge of 60sfr in addition to the ch VAT of 40sfr. My complaint was answered in English. But I ordered in Germany. The whole thing is now costing me 800€ for half a plane, I'll leave the letter as it is and wait for the rest of the delivery. If they iron out the mistake, I'll give them 5 stars. !!!!!
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Verified Buyer
Rating: 5 out of 5
following a purchase from 31/08/2017
I easily found what I wanted I easily found what I wanted - ordering was easy and delivery was flawless!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 31/08/2017
Model box art had two figures and car Model box art had two figures and car. No indication on-line that there were NO figures with the car. This was VERY disappointing as I purchased the model to obtain the figures, not the car.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
Perfect product and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
As indicated, my order was processed very well and relatively quickly, as it states that shipment takes 24 hours;
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/08/2017
I did not receive the parcel!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
lots of choice and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
no problem fast shipping very good follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
Site with lots of choices Very fast shipping I'll be back Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2017
Article conforms and delivered on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
Completely satisfied with the delivery time and the reliability of the packaging.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2017
Very good site for model enthusiasts. Lots of good products to choose from. Delivery times may be a little long, but other than that, everything is impeccable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
As always, I'm very satisfied with this company. I find everything I want and especially what I need to satisfy my passion. Thank you very much recommended. Don't hesitate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2017
fast delivery bravo
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