Customer reviews of 1001hobbies

very good, serious site and never any problems with delivery times or the condition of the order when it arrives.

The only problem is that discounts are always hard to claim....

The soap a little long (holiday period) but efficient.

Nice Decals I did not know that my order was coming from France, being here in the US and ordering something overseas its a scary undertaking. BUT 1001 delivered, not only did my order come through, but also that everything was there and well. I could chat with them to see if my order was delayed and they always were willing to help me with answers and were very friendly. Thanks again 1001 team.

Nice Decals I did not know that my order was coming from France, being here in the US and ordering something overseas its a scary undertaking. BUT 1001 delivered, not only did my order come through, but also that everything was there and well. I could chat with them to see if my order was delayed and they always were willing to help me with answers and were very friendly. Thanks again 1001 team.

A batch of enamel paints was not delivered on time and was therefore no longer usable and was returned to the French address listed on the website. However, no refund was made as a result. Emails were not answered. The ""hotline"" with Berlin number given on the German website consists of a French answering machine. The dealer based in France played dead. There would have been two ways to take legal action, but both would have been complicated and uneconomical. The dealer seemed to be counting on this. Research then revealed the possibility of referring the case to the ""Center for European Consumer Protection"". The time-consuming formalities involved were successful: four months after returning the goods, I received an email from the retailer: 7 juin 12:03 CEST Hello Thank you we will issue the refund as soon as possible. Best regards Guillaume Mortier (1001maquettes) The money has indeed been credited.

Serious people, if they don't have the product, they ask a supplier for it.

excellent service and good price Delivery slower than expected because parcel came from France! And online payment page in French! But otherwise great.

Everything is OK and delivery is fast.

fairly accurate model, but the decalcomania is too fragile and tears, so the rendering is not very good

excellent service and good price Delivery slower than expected because parcel came from France! And online payment page in French! But otherwise great.

Prompt service Arrived a day earlier than expected - in perfect condition. Thanks!

Prompt service Arrived a day earlier than expected - in perfect condition. Thanks!

Excellent transaction! Excellent and quick transaction. Possible to pay by MasterCard.

Order received on time, well packaged and protected. Everything is in order and we are satisfied.

Excellent transaction! Excellent and quick transaction. Possible to pay by MasterCard.

no problems my only complaint not enough 1/48 scale modles

Glad to receive my products on time and in good condition

positive about this purchase

Fast, clean delivery, but very high shipping costs.

Order conforms Very quick response to questions by the tcha

no problems my only complaint not enough 1/48 scale modles

Site to recommend

Quick easy and trouble free Quick and easy fast delivery won't hesitate to order again

Quick easy and trouble free Quick and easy fast delivery won't hesitate to order again

Nothing to report Correct descriptionTimeliness advised

Delivery was on time, but a little slow. Allow about 15 days for delivery.

fast delivery many references perfect

Very satisfied with your service Cordialemen

Fast processing, even in the French overseas departments. Competitive prices. I really appreciated the quality of the service. Reference site for my future co

Horrible Horrible service Purchased a photo etch for F6f2 Hellcat on June 29. No where on the 1001 Model Kit web site was there a clear statement that products would be shipped from France!!. On July 6 received an e mail that product had been shipped and I would receive a postal tracking number as soon as available. Never received the tracking number. I telephoned customer service and got a recorded message in French! Sent another e-mail and got response ""will answer as soon as possible."" It is now July 14, and product not received. I live on the US east coast in New jersey so product should have arrived after eight (8) days intransit, unless mailed by boat. Sent another e-mail with the same standard response ""will answer as soon as possible."" I am in the process of notifying Visa that I will not pay the charges to my account because of non delivery. I never had such a terrible experience with model hobby vendors. You are unable to speak with anyone, and recorded telephone messages are in French. I STRONGLY URGE ANYONE CONSIDERING PURCHASING FROM THIS VENDOR TO REMEMBER THAT THE WAREHOUSE SHIPPING POINT IS IN FRANCE AND THAT THERE IS ABSOLUTELY NO COMMUNICATIONS FROM THIS VENDOR AS TO THE STATUS OF AN ORDER other than it was shipped. Personally I do not believe this vendor had the product in stock, and never actually shipped this product. If you live in Canada or the USA beware doing business with this vendor. I am resigned to the fact that my money will not be refunded and is lost. WRP Finally on July 18 received merchandise. It had been mailed from France on July 12 and not July 6 as claimed in the vendor's e-mail. The product was ordered on June 29. Had the vendor been honest as to the date of shipment, and answered my e-mail queries, all this time wasting mess could have been avoided. This organization is a mess, never again will I place an order. They are unable to communicate effectively with the customer.

Horrible Horrible service Purchased a photo etch for F6f2 Hellcat on June 29. No where on the 1001 Model Kit web site was there a clear statement that products would be shipped from France!!. On July 6 received an e mail that product had been shipped and I would receive a postal tracking number as soon as available. Never received the tracking number. I telephoned customer service and got a recorded message in French! Sent another e-mail and got response ""will answer as soon as possible."" It is now July 14, and product not received. I live on the US east coast in New jersey so product should have arrived after eight (8) days intransit, unless mailed by boat. Sent another e-mail with the same standard response ""will answer as soon as possible."" I am in the process of notifying Visa that I will not pay the charges to my account because of non delivery. I never had such a terrible experience with model hobby vendors. You are unable to speak with anyone, and recorded telephone messages are in French. I STRONGLY URGE ANYONE CONSIDERING PURCHASING FROM THIS VENDOR TO REMEMBER THAT THE WAREHOUSE SHIPPING POINT IS IN FRANCE AND THAT THERE IS ABSOLUTELY NO COMMUNICATIONS FROM THIS VENDOR AS TO THE STATUS OF AN ORDER other than it was shipped. Personally I do not believe this vendor had the product in stock, and never actually shipped this product. If you live in Canada or the USA beware doing business with this vendor. I am resigned to the fact that my money will not be refunded and is lost. WRP Finally on July 18 received merchandise. It had been mailed from France on July 12 and not July 6 as claimed in the vendor's e-mail. The product was ordered on June 29. Had the vendor been honest as to the date of shipment, and answered my e-mail queries, all this time wasting mess could have been avoided. This organization is a mess, never again will I place an order. They are unable to communicate effectively with the customer.

Very good product and fast shipping!

Gladly again!

I placed my order on June 9 I pay by bank transfer for moreover also shipping with SDA and I wait.... on June 22 they send me an email where they tell me that my parcel has been shipped but..... asking for information both July 4 and July 11 no answer.....I chat Live with a certain Christofer tells me that the parcel is still there and asking him the tracking number....they send it to me in the afternoon by mail!!!!only that it is not from SDA!!!! I rewrite for information on July 13 and so far no response!!!! They will answer me now????

nothing to say choice price deadlines everything conforms to my reach

Nothing to say to all point of view much of choi? and of novelty taken résonanble resononable much of discount on all the mark and the scales No peon even with my order in whatever day the order is with you In vain sousis with this quote for on-line purchase I advise you and you will not be disappointed for my case I will continue to order with them time that the quote

AVRO CF-105 DECALS Hard to find decal sets arrived VERY fast and well packed....great company!

First order. Easy and smooth operation of the site. Same delivery and payment terms. Having forgotten the paints, I called Olivier en Chat: fast, efficient, responsive and in the end the package was just as expected. Thanks to Olivier! I'll go back with confidence! (at least when I've finished the paints).

Quality service and fast shipping to Canada Thank you to the entire team!