1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Foreign Languages on Customer Service, I don't speak Chinese. frustrating. I called to check on my order and got a Chinese message, tried to send online message and it was only in french. ordered 3 weeks ago and i still don't have my package, it took ten days before they even shipped it. no tracking etc etc etc. The worst.
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Response from 1001hobbies
Dear customer, We apologize if you received a message that was not in English. Our website is available in several languages and sometimes an automatic message can be sent in the wrong language. However none is ever sent in Chinese. You should receive your order very soon. Please do not hesitate to contact us again in 7 days if you still have not received it. Best regards, The 1001modelkits team
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2016
good product samplingbut processing speed needs to be improved
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2016
Impeccable service and follow-up - sometimes a shame for the delivery time
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/06/2016
Delivers as promised. First time customer but would recommend them
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 07/06/2016
I will never order here again I ordered on 09.05.16 because the article was not available I have requested a refund today we have the 06.07.16 and my money has not been transferred back until today although my bank details are available. I think this is outrageous, first you are put off and then suddenly there is no response to emails sent. I can only advise everyone to pay via paypal otherwise you will only have trouble.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 07/06/2016
The delivery time stated in the article was exceeded by 3 weeks. The reason for this was delivery problems at the supplier, although an existing stock was stated. Overall, not a major problem, but customers should be able to rely on the delivery times stated for orders placed at short notice. Otherwise very satisfied with processing and customer contact.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 07/06/2016
I would suggest providing all the materials (perhaps in an optional kit) so that you do not have to order separately what is needed to make the model. This would be useful as in my case when the product is intended as a gift.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/06/2016
The product search, purchase and shipping was a smooth, efficient and very satisfactory process.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2016
A very large selection of brands and very fast, reliable shipping. I totally recommend this
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2016
Everything went well, my son was very happy... just to point out that the delivery time is more like ten days.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2016
Delivers as promised. First time customer but would recommend them
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/06/2016
1 Very good service, helpful and attentive. Very good store.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2016
order received on time and compliant with no bad surprises
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/06/2016
1 Very good service, helpful and attentive. Very good store.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2016
disappointed by the quality of the model ordered poor value for money i will not order again
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/06/2016
Very reliable and quick service. I got quick responses to my questions. I received periodic reports about the order status. It was a quick dispatch and shipping process and I received the model very well packet in pristine conditions. I am very satisfied!!!!
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 05/06/2016
Ordered two models and one set of decals shipping by DHL courier with surcharge of 12€ approx. Of the two models ordered only one arrives of the other only the decals the shipment instead of express courier is made by regular mail. Absent customer service they do not answer emails nor the phone they are absolutely not customer oriented.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/06/2016
Minor faults on the model, especially the bearings, but smooth delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2016
Very reliable and quick service. I got quick responses to my questions. I received periodic reports about the order status. It was a quick dispatch and shipping process and I received the model very well packet in pristine conditions. I am very satisfied!!!!
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Verified Buyer
Rating: 4 out of 5
following a purchase from 04/06/2016
very good arrivato nei tempi, imballaggio ottimo e prezzo conveniente. grazie
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2016
very good arrivato nei tempi, imballaggio ottimo e prezzo conveniente. grazie
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2016
compliant product and fast, on-time delivery
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/06/2016
Order placed on 170516 Payment made on 1805 Still not received on 0306 After several messages where I left my phone number I still have no answer.FIRST to sell and send advertising reactivated to cash but champion in all categories at the level of non-tracking of the customers THE CUSTOMER IS MOCKED.This will be my last order because I do not like to be scammed.CITE A BANNIR ET A FUIR
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2016
Top product and delivery.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 02/06/2016
great service postage took a little longer than I would have expected but no complaints really.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 02/06/2016
I purchased a Nobler ARF but due to insufficient packaging it arrived with a crushed wing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2016
great service postage took a little longer than I would have expected but no complaints really.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2016
Pretty Good The package arrived in good conditions the product and the price were both good but my only complaint is that the shipping estimates are a bit off by a couple of days
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Verified Buyer
Rating: 5 out of 5
following a purchase from 01/06/2016
Pretty Good The package arrived in good conditions the product and the price were both good but my only complaint is that the shipping estimates are a bit off by a couple of days
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 01/06/2016
GREAT VALUE FOR MONEY 4 TOY SOLDIERS TO ASSEMBLE AND PAINT SHIPPING ARRIVES IN TWO WEEKS ONLY 7EURO FROM FRANCE
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2016
Order and delivery went perfectly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2016
Go To Source I have had great luck with 1001 Modelkits. They seem to have about everything in stock including items difficult to get in the united states. It takes a little longer to get stuff and shipping can be a little more (I think stuff is often shipped from Europe) but it is worth it if its the only reliable source.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2016
perfect fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2016
No Problems Item as advertised. Extremely happy with the fast shipping. Was able to find a very hard to find model. The purchase price was good and I am thinking about ordering another of that particular model.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/05/2016
No Problems Item as advertised. Extremely happy with the fast shipping. Was able to find a very hard to find model. The purchase price was good and I am thinking about ordering another of that particular model.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 30/05/2016
Go To Source I have had great luck with 1001 Modelkits. They seem to have about everything in stock including items difficult to get in the united states. It takes a little longer to get stuff and shipping can be a little more (I think stuff is often shipped from Europe) but it is worth it if its the only reliable source.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2016
Highly recommended
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/05/2016
For the moment, I'm storing the models I'll be making later. In my experience, assembly diagrams are not always very clear, and parts are missing from the various racks. Finally, a French manual would be a great help.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/05/2016
1001 maquettes offers a very appreciable quantity and quality of products - and a good follow-up of orders.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 29/05/2016
Perfect Fit The guns were perfect
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