Customer reviews of 1001hobbies

Took forever, item labelled incorrectly, terrible service. Pathetic doesnt touch how i would describe their customer service. I ordered what was labeled as a harrier model, on May 31st. It wasnt even packaged for shipment until June 22nd! I received my order only to realize it was just the decals. I emailed them saying the product is titled incorrectly, and they started arguing with me off the bat telling me how clearly labelled they think the product is. I used examples of what I'm looking at that made me think this was a harrier model. They emailed back shoving their self-righteousness in my face. Terrible customer service. Don't even try calling them unless you speak french. This is the worst I have been treated with any company. I just hope someone reads this before they order from here and can find what they need elsewhere.

Took forever, item labelled incorrectly, terrible service. Pathetic doesnt touch how i would describe their customer service. I ordered what was labeled as a harrier model, on May 31st. It wasnt even packaged for shipment until June 22nd! I received my order only to realize it was just the decals. I emailed them saying the product is titled incorrectly, and they started arguing with me off the bat telling me how clearly labelled they think the product is. I used examples of what I'm looking at that made me think this was a harrier model. They emailed back shoving their self-righteousness in my face. Terrible customer service. Don't even try calling them unless you speak French. This is the worst I have been treated with any company. I just hope someone reads this before they order from here and can find what they need elsewhere.

I find the price a bit expensive for the same price I have 2 or 3 elsewhere, but there's a wide choice of models.

I buy 3 products and request with a cost of 14€ delivery in 3 days instead of delivery in 5_7 days. Result more than two weeks of delay in delivery and to the request for information and refund of the cost of urgent transport no response. The said first and last experi

Great company to deal with Bought some hard to find self adhesive photo etched accessories for a TA-4J Skyhawk in 1/48 scale. Parts are great and easy to work with and the company is easy to deal with. They communicate a lot with email and that is a plus for them. Some companies don't bother after a sale. They even sent a survey to make sure I was happy with the items. Try this company when you need anything for your models, they are great, fast and fair priced.

Outsatanding. Your service was outstanding & your prices were just right. Looking forward to ordering more items at a later date & time. Again Outstanding.

Outsatanding. Your service was outstanding; your prices were just right. Looking forward to ordering more items at a later date & time. Again Outstanding.

Great company to deal with Bought some hard to find self adhesive photo etched accessories for a TA-4J Skyhawk in 1/48 scale. Parts are great and easy to work with and the company is easy to deal with. They communicate a lot with email and that is a plus for them. Some companies don't bother after a sale. They even sent a survey to make sure I was happy with the items. Try this company when you need anything for your models, they are great, fast and fair priced.

Serious company, fast delivery. Recommended. Extensive catalog

Very good products with many choices of little known brands.except that sometimes deliveries are a little long.otherwise satisfactory.Sindialement

Delivery in accordance with the planned parcel point. One week's delay due to school vacations

they should activate a certain number of points after each purchase. They offered me 2% after the second order, 3% after the 3rd.

Not disappointed with the product, exactly what I was looking for at the best price on the net. Fast shipping and delivery

For a first order nothing to say

The parcel arrived within the time indicated on the order (5 to 7 days). Nothing to worry about

fast shipping!! ravi...

Delivered collisimo 2 days but slightly bent by post

You have a wide choice of manufacturers, which allows old-timers to find the model they've never seen before! My 1st 1 72 aircraft model dates back to 1956 (frog). In display cases to date 520 models + qlq 48 . Sincerely C.Gi

Very pleasant and well-documented site. Easy to find an item and a serious order with no surprises even if the price is not the lowest you can find. I'm a very satisfied and repeat customer.

already 10 days that the product is ordered and still no receipt ordered on 01072015 the merchant certifies receipt between 03 and 07072015 while I still have received nothing on 11072015. I find the cost of shipping a little high for a sending p

fast and good value for money

Thank you for your site I recommend Very serious Fast order

TO RECOMMEND

A vast choice to delight all modellers

Pathetic You asked me to review my current purchase from your organisation. My order number 61394 was ordered on 22nd June 2015 and I received an email on 26th June 2015 to say it has been shipped. Well, it is now 4th July and it has still not arrived. I would have to say your service is diabolically bad and I will not be ordering from you again when my order does finally arrive.

Already placed 2 orders without a hitch. Very good telephone responsiveness. Models well packaged and well p

super fast shipping TIMY relay is very good

Pathetic You asked me to review my current purchase from your organisation. My order number 61394 was ordered on 22nd June 2015 and I received an email on 26th June 2015 to say it has been shipped. Well, it is now 4th July and it has still not arrived. I would have to say your service is diabolically bad and I will not be ordering from you again when my order does finally arrive.

Prices are the best on the net, and shipping is fast and careful. What more could you ask for! I recommend this site without reservation

1st order from this site. RAS. Item conforms. Packaging very good. Site to recommend for its series

Everything is there speed quality nothing to redi

For a long time I have been looking for one of the liveries of which I had the honor of flying in both EI-DND and EC-JRL. With much desire to make the Revell 1144 model but with poor results creating decals with incjet or laser paper. Cmq today I thank to 1001 models for giving me the opportunity to make the model and for the efficiency of sending it home. I recommend them to everyone for the seriousness and follow-up that they offer you at all times.

I can consider the service and prompt delivery of all the requested materials perfect. Congratulations!

Fast and professional order processing. Would order again.

I would like to congratulate you on the regularity of my order, its follow-up and the fast delivery time. I have no other comments to make. Bravo again C.L

everything was perfect from A to Z. Thanks to all the team

Got the item, took a while After two weeks of my transaction ""pending"" my item finally shipped. Other than the delay however, my experience was great.

Got the item, took a while After two weeks of my transaction ""pending"" my item finally shipped. Other than the delay however, my experience was great.

Horrible I have not received the order even in other stores in the network as hobbymdelismo are more professional because I put the same address and in this case if I arrived.

Great! Thank you for your great service and support as always!