Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

Reviews 1, 4 and 5 stars

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A
Antoine D.
Rating: 5 out of 5
following a purchase from 02/05/2025
It's perfect exactly what I wanted
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Jean H.
Rating: 5 out of 5
following a purchase from 05/04/2025
Quality, choice, and follow-up: nothing to say, it's sumptuous but the delivery times are really too long (almost two months)! But my order has arrived well and I am fully satisfied.
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Laurent F.
Rating: 4 out of 5
following a purchase from 13/06/2025
serious site, order a bit long to receive but often interesting prices. shipping costs may be a bit expensive.
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Pierre W.
Rating: 4 out of 5
following a purchase from 11/06/2025
fast and careful shipping of items in stock - I am eagerly awaiting the balance of my order
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Yurii K.
Rating: 1 out of 5
following a purchase from 01/04/2025
The order placed on April 1st was delivered on June 12th, which is a 2-month delay. In the meantime, two reminders were sent via the client area messaging and by phone, which remained without immediate action.
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Erik F.
Rating: 5 out of 5
following a purchase from 28/05/2025
Very satisfied, it probably won't be the last time I order
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Charpentier D.
Rating: 4 out of 5
following a purchase from 11/04/2025
The package was really too big, so the relay near my home refused it and forced me to go pick it up at the Chronopost branch 25 km away.
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Maurizio Z.
Rating: 5 out of 5
following a purchase from 04/06/2025
So many choices
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Gabriele R.
Rating: 5 out of 5
following a purchase from 08/06/2025
great the material arrived on time and is what I requested
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Eugeniu M.
Rating: 5 out of 5
following a purchase from 13/04/2025
super satisfied..!
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Jose Luis F.
Rating: 5 out of 5
following a purchase from 18/04/2025
Well, this time the order took a little longer, but it arrived fine as always.
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Manuel V.
Rating: 5 out of 5
following a purchase from 30/05/2025
My order took a little longer than indicated despite being "in stock". Otherwise, I was very satisfied. The price was good, the delivery time was okay, and the goods arrived in very good condition. What more could you want? I would gladly order again.
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Stefano P.
Rating: 1 out of 5
following a purchase from 20/12/2024
Order executed in December 2024 and partially delivered in June 2025: 1 item missing. Transparency and honesty for the refund received related to the non-arrived product. Friendly staff but often did not answer the phone calls and do not speak Italian.
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Patrick A.
Rating: 4 out of 5
following a purchase from 21/05/2025
A one-month delivery time is a bit long
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Rodolphe G.
Rating: 1 out of 5
following a purchase from 15/05/2025
Very long order to arrive. Almost a month.
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Marcel V.
Rating: 1 out of 5
following a purchase from 12/04/2025
Well, I ordered a special model! I am an ambulance driver and that was my first ambulance, but on the site it was listed as available, but it was not delivered.
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Valérie D.
Rating: 5 out of 5
following a purchase from 08/06/2025
Ultra-fast shipping. Delighted with my purchase.
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Olivier D.
Rating: 5 out of 5
following a purchase from 06/06/2025
always a very good performance
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David L.
Rating: 5 out of 5
following a purchase from 06/06/2025
Not tried yet
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Armel A.
Rating: 5 out of 5
following a purchase from 12/06/2025
Very fast shipping, great packaging. Thank you very much 1001hobbies. I recommend
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Maureen R.
Rating: 5 out of 5
following a purchase from 15/04/2025
Arrive quickly!!! Perfect size thank you
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Marjorie M.
Rating: 5 out of 5
following a purchase from 10/06/2025
Fast shipping, item as described
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Fabrice G.
Rating: 5 out of 5
following a purchase from 30/05/2025
As usual, a lot of choices, a pleasure to visit the website.
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Daniel T.
Rating: 5 out of 5
following a purchase from 05/06/2025
Perfect
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Guillaume F.
Rating: 5 out of 5
following a purchase from 09/06/2025
Good
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Daniel C.
Rating: 5 out of 5
following a purchase from 07/06/2025
Quality product
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Jean-Paul D.
Rating: 5 out of 5
following a purchase from 04/06/2025
Impeccable
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Daniel L.
Rating: 5 out of 5
following a purchase from 28/05/2025
Threefold praise: 1- The purchased product is of remarkable quality, which proves the expertise of 1001 hobbies. 2- The packaging of the shipment is particularly well-suited for transport, 1001 hobbies does not skimp on the packaging. 3- Kudos to the 1001 hobbies team, particularly friendly on the phone, they regularly keep the customer informed about the order processing.
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Philippe B.
Rating: 5 out of 5
following a purchase from 28/04/2025
Ok all received and compliant
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Georges G.
Rating: 5 out of 5
following a purchase from 22/05/2025
This is what I ordered, it arrived quickly and in good condition. Everything is OK.
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Myriam B.
Rating: 4 out of 5
following a purchase from 27/05/2025
Slightly longer delay than expected but order received well
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Iceberga A.
Rating: 5 out of 5
following a purchase from 10/06/2025
Item as described and very good communication
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Marko K.
Rating: 5 out of 5
following a purchase from 10/07/2024
Super products, top quality and great prices. Everything I have ordered from 1001hobbies has been delivered very quickly, highly recommended.
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Alain A.
Rating: 5 out of 5
following a purchase from 09/06/2025
Always impeccable
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Christian M.
Rating: 1 out of 5
following a purchase from 08/05/2025
Products claimed to be in stock and ultimately that is not the case and we are delivered weeks later. This is not the first time I have had issues with this. Too bad....
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Response from 1001hobbies
Hello,

Thank you for your feedback.

We are not sure what you mean by "stick" regarding our products. As a reminder, the professional polystyrene glue Contacta and the German Grey matte paint (Flat German Grey) are indeed referenced and shipped according to the descriptions provided.

We understand your frustration regarding delivery times and we apologize for that. If you haven't already, we invite you to contact our customer service at [email protected] so that we can study your order more precisely and find an appropriate solution.

Thank you for your understanding,
The 1001Hobbies team
T
Thorsten T.
Rating: 5 out of 5
following a purchase from 06/05/2024
Good offers. Goods of good quality. Good product information. Order and delivery went perfectly.
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Frederic G.
Rating: 5 out of 5
following a purchase from 16/05/2025
Pro. and efficient. Highly recommendable merchant. See you soon for future purchases.
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Michel S.
Rating: 5 out of 5
following a purchase from 20/05/2025
a bit difficult at first but my order arrived well in my mailbox
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Response from 1001hobbies
Hello,

Thank you for your feedback and your understanding despite the delay.

This delay is linked to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.

Looking forward to seeing you again soon on 1001Hobbies!
The 1001Hobbies team
F
Frédéric V.
Rating: 1 out of 5
following a purchase from 26/04/2025
Too bad for a first try...!!! More than 40 days to receive an order, and I received a partial order and a commercial gesture at my request. Really unacceptable, when competitors deliver within the week....!!!
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Response from 1001hobbies
Thank you for your feedback and your understanding despite the delay.

This delay is linked to the recent relocation of our warehouse, an important step to improve our logistics and better serve you in the future. We are glad that you are still satisfied with your order.

We would also like to inform you that our site distinguishes two statuses:

The products "available" are actually available from our supplier.

The products "shipped today" are indeed present in our logistics depot and are shipped immediately.

Best regards,
The 1001Hobbies team
J
Juan R.
Rating: 5 out of 5
following a purchase from 01/06/2025
Fast service and tailored to what is offered on your website.
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