English 
T
Rating: 5 out of 5
Very good quality model, the only complaint is the letters and numbers on the sprues, not easy when your eyesight starts to decline.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
ras
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D
Rating: 5 out of 5
I had already sent an email about this, but it doesn't matter, everything looked neat and well packaged, and it was complete. Last time it wasn't so neat, but this time it was, and that should be said, excellent, and until next time 🙂👍
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S
Rating: 5 out of 5
fast shipping no issues
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C
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Very good order tracking and the products are always top-notch. The 1001hobbies team is present and attentive, I recommend!
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P
Rating: 5 out of 5
Great job, thank you very much!
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K
Rating: 1 out of 5
I received my package in a thousand pieces so no I am not satisfied, plus I waited ages to receive it and now I will wait several days before being refunded so no. I will pass my turn with 1001hobbies.
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Response from 1001hobbies
Hello Sir,
We sincerely regret this incident and understand your dissatisfaction.
You did receive your product on 19/03/2025 and reported the damage to the item immediately. Our customer service requested photos from you, and once these were received, your refund was processed the next day.
We would like to remind you that European legislation stipulates that we have up to 14 business days to refund a customer who made a purchase on an e-commerce platform. In your case, the refund was processed within the allotted time, as it was done the day after receiving the photos.
We thank you for your understanding and remain at your disposal for any further questions.
Sincerely,
1001hobbies
We sincerely regret this incident and understand your dissatisfaction.
You did receive your product on 19/03/2025 and reported the damage to the item immediately. Our customer service requested photos from you, and once these were received, your refund was processed the next day.
We would like to remind you that European legislation stipulates that we have up to 14 business days to refund a customer who made a purchase on an e-commerce platform. In your case, the refund was processed within the allotted time, as it was done the day after receiving the photos.
We thank you for your understanding and remain at your disposal for any further questions.
Sincerely,
1001hobbies
J
Rating: 5 out of 5
Good product but took too long to arrive
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A
Rating: 5 out of 5
Positive, very positive both on the purchased model and on the delivery/tracking of the package. Everything is OK.
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P
Rating: 5 out of 5
Very good service. Careful packaging that protects the boxes well. The ordered glue is packaged separately. Very good. I recommend this sales site.
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M
Rating: 4 out of 5
good service.
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C
Rating: 1 out of 5
4: Delivery time largely not respected. Disappointing.
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Response from 1001hobbies
5: Hello Madam,\n\nWe sincerely regret this review and apologize for this incident.\n\nYour order was shipped as soon as the product was received in our logistics center. We would also like to draw your attention to the two availability statuses indicated on our site: \n\nAvailable products: These items require an order from our suppliers before shipping.\n\nAvailable products - shipped today: These items are in stock in our logistics warehouse and can be shipped immediately.\n\nFor your future orders to ensure quick delivery, we advise you to order products marked as "Available products - shipped today".\n\nWe thank you for your understanding and remain at your disposal for any further questions.\n\nBest regards,\nThe 1001hobbies team
P
Rating: 5 out of 5
a bit long but very good, everything is ok, :-)
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F
Rating: 5 out of 5
Very good
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S
Rating: 1 out of 5
I did not receive what I expected due to an announcement that was absolutely not clear. In the end, I found myself paying for products that are 4 times more expensive than elsewhere (40 euros for a prismatic booster in English version) while the announcement clearly implied that I would receive 4.
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Response from 1001hobbies
Hello Sir,
We sincerely regret your disappointment and apologize.
We are doing everything we can, based on the available IT tools, to specify and clarify product sheets. We would like to draw your attention to the fact that the description of the product "Pokémon Technical Sheet - TCG Scarlet and Violet Prismatic Evolutions Booster Pack" clearly mentions:
"Random shipment of a single product."
As a result, we regret that you did not consult the product description, which specifies that it is only a pack of cards.
We thank you for your understanding and remain at your disposal for any further questions.
Sincerely,
1001hobbies
We sincerely regret your disappointment and apologize.
We are doing everything we can, based on the available IT tools, to specify and clarify product sheets. We would like to draw your attention to the fact that the description of the product "Pokémon Technical Sheet - TCG Scarlet and Violet Prismatic Evolutions Booster Pack" clearly mentions:
"Random shipment of a single product."
As a result, we regret that you did not consult the product description, which specifies that it is only a pack of cards.
We thank you for your understanding and remain at your disposal for any further questions.
Sincerely,
1001hobbies
Y
Rating: 4 out of 5
A bit long delay
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C
Rating: 1 out of 5
Not happy at all, I only received one item out of the three, the second is awaiting delivery and I decided to cancel the third. It's the fault of the stupid policy of 1001 hobbies which explains to refer to its T&Cs: understanding that available at 1001 hobbies means in stock at the supplier, you have to read available and shipped within 48 hours to understand that it is really in stock.... flee this site
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Response from 1001hobbies
Hello,
We are sorry to hear about your dissatisfaction and understand your frustration.
Regarding product availability, we specify on each product page that "shipped today" means that the item is in stock at our logistics warehouse. We would also like to remind you that your order was placed on 12/03/2025, and the shipment took place on 18/03/2025 at 21:52.
As a small business, we do our best to manage stock, but it is sometimes difficult to have everything in stock at all times. We encourage you to contact our customer service if you have any doubts before placing an order, which would allow us to clarify any questions you may have.
We understand that the information may not always be clear, and we take your feedback into account to further improve the transparency of our communication, particularly in our general terms and conditions.
Finally, we confirm that your order has been partially shipped and that we have respected your request to cancel the third item.
We remain at your disposal for any questions or follow-up, and we hope to have the opportunity to provide you with a better experience in the future.
Best regards,
1001hobbies
We are sorry to hear about your dissatisfaction and understand your frustration.
Regarding product availability, we specify on each product page that "shipped today" means that the item is in stock at our logistics warehouse. We would also like to remind you that your order was placed on 12/03/2025, and the shipment took place on 18/03/2025 at 21:52.
As a small business, we do our best to manage stock, but it is sometimes difficult to have everything in stock at all times. We encourage you to contact our customer service if you have any doubts before placing an order, which would allow us to clarify any questions you may have.
We understand that the information may not always be clear, and we take your feedback into account to further improve the transparency of our communication, particularly in our general terms and conditions.
Finally, we confirm that your order has been partially shipped and that we have respected your request to cancel the third item.
We remain at your disposal for any questions or follow-up, and we hope to have the opportunity to provide you with a better experience in the future.
Best regards,
1001hobbies
S
Rating: 5 out of 5
super!!! impeccable packaging; thank you
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F
Rating: 5 out of 5
Magnificent reproduction
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E
Rating: 5 out of 5
All correct
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E
Rating: 5 out of 5
Great online shopping experience
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F
Rating: 5 out of 5
top thank you super..
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G
Rating: 5 out of 5
Not bad, but a bit slow for Heller to get moving.
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Response from 1001hobbies
Hello Sir,
Thank you for taking the time to leave your review, and we apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
Thank you for taking the time to leave your review, and we apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
M
Rating: 5 out of 5
Delivery took a while, but the item arrived well packaged, quality as expected. Thank you!
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M
Rating: 5 out of 5
100% professionalism, detailed information about the order status, and kindness. Great selection of high-quality models. It is always a pleasure to shop at 1001 Hobbies, thank you very much.
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G
Rating: 5 out of 5
Package sent quickly
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T
Rating: 5 out of 5
Material and delivery conform to the order. Perfect packaging.
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E
Rating: 4 out of 5
Everything is very good
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J
Rating: 5 out of 5
Everything is correct and the order was received earlier than expected.
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R
Rating: 5 out of 5
Yeah they sent me the right and very willing models Lov it
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A
Rating: 5 out of 5
Great product. To be purchased by those who are interested.
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N
Rating: 5 out of 5
0
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G
Rating: 1 out of 5
Avoid! Not reliable at all. Information several times incorrect. 3 months delay on products displayed as available from suppliers.
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Response from 1001hobbies
Hello Sir,
We regret your experience and apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
We regret your experience and apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
E
Rating: 5 out of 5
Arrived safely and correct
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C
Rating: 5 out of 5
top
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D
Rating: 5 out of 5
Store quality, fast delivery, compliant product!
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A
Rating: 4 out of 5
No problems with my order or delivery
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P
Rating: 5 out of 5
Very large selection and very fair prices. Fast delivery. Very good site
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A
Rating: 5 out of 5
Very good service
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