Customer reviews of 1001hobbies

ALMOST ONE MONTH OF DELAY TO RECEIVE ONLY HALF OF MY ORDER AND NO EXCUSE NO PARTIAL REFUND A COLISSIMO PAID FOR URGENCY AND FOR NOTHING I WAIT FOR EXPLANATION AND MY REFUND OF THE PRODUCT NOT REÃ

satisfied with the service even if delivery took a little longer than advertised on the site, which is understandable in this festive period

Very good choice of models. Competitive prices. Very well designed site. Several order progress e-mails. Delivery times met. Nothing to complain about.

The processing of several orders went very smoothly. I am therefore totally satisfied with the s

I am a new customer and I am happy with your service (delivery tracking). I find the delivery time a little long.

Large selection of figurines at a reasonable price. Shipping a little slow, but order tracking no problem.

Received the material within the stated time. Perfect packaging and low cost. Recommended

I placed an order on 2811 on 412 they told me it was in viado. my husband's birthday is next week and I don't know if it will arrive.

I ordered last summer and have not received anything. I have been waiting 6 months or more for my money back. I know that there are bigger problems in this company and that mine is probably silly compared to others but I have been so outraged and disappointed not only by the treatment received by your store but also by the fact that you have taken me for a ride so far. I hope no one buys from your store because you do not know how to treat your customers at all.

Excellent Products The models from 1001modelkits are excellent. The delivery was fine but you do have take in consideration that some items ship from overseas. However, every model builder knows that it does take time to get items. My items actually came in a few days earlier than expected. That made me happy, happy, happy. They do have models that are hard to find. All this together makes it a great experience and I will be ordering from them again in the near future.

Excellent Products The models from 1001modelkits are excellent. The delivery was fine but you do have to take in consideration that some items ship from overseas. However, every model builder knows that it does take time to get items. My items actually came in a few days earlier than expected. That made me happy, happy, happy. They do have models that are hard to find. All this together makes it a great experience and I will be ordering from them again in the near future.

I received my parcel on time.

nothing to report

Large assortmentwhich can also meet special requests Quality of the goods meets expectations In the event of delivery problems, quick notification by e-mail....very good

all very well wide availability 'of models quick purchase on the site shipping on time honest and were accurate in keeping me updated via email on the progress of' order. I will purchase again on this site ! Bravo !

I consider 1001 models very well stocked and clear in the structure of the site. If I may make one remark it concerns the field of color sales: rather than indicating the type of color (sometimes too general) it would be the case to enter the number of each individual color since in the assembly packs the shade is not indicated but almost always the code number.

I haven't had any problems with your site except for an order that never arrived. I hope to hear from him again, except for this small detail.

11 days is a bit long, but otherwise everything was fine.

Order delivered quickly, the products are super quality! I recommend

bad experience model ordered for my child's christmas announced as deliverable on the site within 4 to 6 days. model never received. they don't have it in stock and clear their name by pointing to an error in information from one of their suppliers. I asked for a refund on december 1st. on december 8th, nothing arrived on my account. i e-mailed their customer service department (no phone number given) to find out how soon i would be refunded: no reply. i will not be ordering from them again. i'm sorry, but i'm not going to be reimbursed.

Excellent buying experience, good order tracking. Only regret is that delivery is not quicker.

The best model site in France in my humble opinion

Order placed on Tuesday evening and delivered on Saturday morning. Nothing to say, everything was perfect! First experience and I recommend the site! Particularly at this time of year, when the savings on certain store visits are most welcome. My godson was delighted with

Every order processed with first-class service.

Extremely slow shipping I have ordered quite a bit from 1001 in the past, but lately am very disappointed with them. They claim free shipping on orders over $200, but they charge anyway. That's dishonest. When called on it, they issue a voucher. Not exactly the kind of thing which evokes confidence. It usually takes about a month before they finally ship, even though everything is in stock at time of ordering. This current order was paid for on the 19th of last month, and still shows a 'being processed' status. They don't respond to my emails, and I even called them at (617) 849-9224, only to get a recording stating that they will respond to all emails promptly... another lie. Basically, sad to say this, but I don't have much confidence in them anymore. Terrible customer service, terrible wait times for shipping, and their prices aren't even that competitive.

Extremely slow shipping I have ordered quite a bit from 1001 in the past, but lately am very disappointed with them. They claim free shipping on orders over $200, but they charge anyway. That's dishonest. When called on it, they issue a voucher. Not exactly the kind of thing which evokes confidence. It usually takes about a month before they finally ship, even though everything is in stock at time of ordering. This current order was paid for on the 19th of last month, and still shows a 'being processed' status. They don't respond to my emails, and I even called them at (617) 849-9224, only to get a recording stating that they will respond to all emails promptly... another lie. Basically, sad to say this, but I don't have much confidence in them anymore. Terrible customer service, terrible wait times for shipping, and their prices aren't even that competitive.

First order on 1001 Maquettes very easy search on the site perfect order and delivery. Thank you very much. I highly recommend this site

Even if not everything is immediately available, the boys and girls will find an acceptable solution. Very important: HUGE CHOICE ! MfG Heiko Thorwarth

I placed the order in Nov 13 and to date (Dec 03) I have not received anything the goods are reported shipped with DHL on 24112014 but the tracking is invalid. I have sent several emails to customer service but no one has deigned to respond. Will the goods arrive????

Very large catalog full of beautiful things I want to treat myself to. Merc

Good product delivered correctly and faultlessly. Gladly again at any time.

For 2 months now I have been waiting for my delivery which should have been delivered to me 15 months ago??! The particularly bad thing is that nobody from the company thinks it is worth the effort to even say a word in response to my requests. I have no choice but to get a statement and my money through a lawyer. Congratulations to everyone who had a problem-free delivery. Lucky you!

I placed only one order and it took more than 3 weeks to arrive. The longest was the preparation of the order.

large selection of articlesinteresting prices only drawback delivery time a little long!

This is the 1st time I order and it will be the last! Shipping time more than a week Reception I'm not talking about it's been 1 week I'm waiting and still nothing .... I send emails courteous it's limit if I do not disturb! Non franchement d

The site deserves to have a listing of relevant products so that you can immediately find what you're looking for. P.E: cilvil airplane model 1100 brand xx

I placed an order on 23.11.2014 and I am suddenly waiting. On 01.12.2014 I received an email telling me that my order will be processed when they receive the merchandise from their supplier. I have been waiting for 1 week thinking that I will receive my order soon!

I recommend this dealer.

GOOD to very good!

ninety 90% the only thing is that the payment part of the check out is a little hard to navigate.