1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
The order arrived quickly and everything was well protected in the parcel. Serious and fast nothing to complain I would not hesitate to order from n
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 12/01/2015
One of the worst I have ever encountered. Since I started to see things wrong with my order since previously they had answered me to tell me that my purchase would arrive before Christmas because I wanted it for a gift to a child. The truth is that I made a mistake when choosing the country since for the Canary Islands we have a different one from the rest of Spain. Assuming that mistake I have asked for information on approximate delivery date up to four times and I have received total silence for an answer. The last email I sent I threatened to do what I am doing now and today the system of 1001 maquetas does not allow me to see the history of my order. I see for the lack of professionalism and respect for the customer I will be without my order and let's see if I will also lose the money I paid from the past.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 11/01/2015
Slowest shipping ever/ No shipping I placed my order on 12/19/14. It is now 1/10/15 and nothing. I sent a email checking on the status and I got the it's crossing the Atlantic response. Must be on a rowboat. They have a excellent selection but getting them seems to be an issue. I ordered items from another company in Poland on 12/26/14 and those items arrived on 1/5/15. I do not like leaving negative reviews. Update: It is now 1/15/15 order still being 'processed'. Thanks for offering free shipping on my next order. But seeing that I am out $183.97 so far on this one I do not think there will be a next order. Sorry. 1/22/15 order still being 'processed'. 34 days now and counting. 1/26/15 Paypal refunded my payment. These guys did not even respond to Paypal's investigation. Ordered same items elsewhere on 1/26/15 and they arrived today 1/30/15. Amazing 38 days with 1001 Modelkits and they where still processing. Not a very good way to run a business...just saying. But what does one person matter to these guys.
Response from 1001hobbies
Dear customer, We apologize for the delay. As a compensation, I am happy to offer you the shipping costs on your next order. I sent you an email so you can benefit from this. If you are happy with this action, please review your comment to reflect your satisfaction. Happy new year! Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2015
the choice and the quality of 1001 maquettes are superb I recommend them to all miniature enthusiasts like me. thank you e
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2015
Fast delivery good site design many references offered
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/01/2015
Slowest shipping ever/ No shipping I placed my order on 12/19/14. It is now 1/10/15 and nothing. I sent an email checking on the status and I got the it's crossing the Atlantic response. Must be on a rowboat. They have an excellent selection but getting them seems to be an issue. I ordered items from another company in Poland on 12/26/14 and those items arrived on 1/5/15. I do not like leaving negative reviews. Update: It is now 1/15/15 order still being 'processed'. Thanks for offering free shipping on my next order. But seeing that I am out $183.97 so far on this one I do not think there will be a next order. Sorry. 1/22/15 order still being 'processed'. 34 days now and counting. 1/26/15 Paypal refunded my payment. These guys did not even respond to Paypal's investigation. Ordered same items elsewhere on 1/26/15 and they arrived today 1/30/15. Amazing 38 days with 1001 Modelkits and they where still processing. Not a very good way to run a business...just saying. But what does one person matter to these guys.
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Response from 1001hobbies
Dear customer, We apologize for the delay. As a compensation, I am happy to offer you the shipping costs on your next order. I sent you an email so you can benefit from this. If you are happy with this action, please review your comment to reflect your satisfaction. Happy new year! Best regards, Customer service 1001modelkits
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 10/01/2015
1001 Modellini has never let me down the service and shipping is fast even when there is a wait for a product not in stock the wait is not long. In average prices 1001 Modellini comes up with a little less is this is good I personally wish that when offering buyers free shipping this does not expire the following week but at least 30 days later.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 10/01/2015
AWACS Pin Excellent workmanship....my husband was thrilled with his AWACS pin.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2015
Huge choices. My orders arrived on time, well packaged and in perfect condition. A recom
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2015
AWACS Pin Excellent workmanship....my husband was thrilled with his AWACS pin.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2015
All good! I recommend -)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2015
I found the model paint I wanted with cod
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/01/2015
On December 11 I made a purchase for Christmas. Well, without any communication on January 4 they had not delivered the package. I look on the page my order and I see that it is in refund status and I have not ordered it so they have canceled my order without notice and have not even replied to my mail. A disgrace of a company and a disgrace of service. I will never buy from them again.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 07/01/2015
Everything is fine. I received the product I ordered in perfect condition. The only thing is that they take a long time to send. So if what you buy is for a gift it is best to order it well in advance at least with a
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/01/2015
A huge choice for models at all levels. No express delivery - that's my only negative, which I wouldn't give 5 stars for.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 05/01/2015
The same day of placing the order I read very bad reviews about the delivery service so I wanted to stop it as it was important that it was here for Epiphany. They had not even prepared the shipment and did not want to make the refund only a voucher that obviously I did not want so I continued with my order...although they told me that it would be here at the end of this week they just wrote me saying that they still do not have it or them. They will let me know. I do not understand nadapague 15€ for the fastest shipping! If they can not meet the deadlines refund the money! Otherwise they are keeping the customer! The worst thing is that I tried to find the same model for me to arrive on time and Amazon had it in two days!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2015
Very good service: order arrived quickly despite the busy end-of-year period, parcel well done goods OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2015
I can't say enough about 1001maquettes and I recommend it to all model makers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2015
Efficient and serious. Very satisfied. I recommend and thank
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2015
Getting the parcel to you on time Receiving the parcel correctly
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 02/01/2015
The title says it all. I made a purchase on November 10 of toys for a child for Christmas Day, December 25. Today is January 2nd and I still have not received it. I can see that I will not receive it even for Three Kings Day more than 2 months later. The charge was made on the account since November 10 IMPR
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2015
Very fast service, the only downside is that shipping costs are just as high for a simple decal board as for a box of make-up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2015
Fast and reliable .... Is there a delivery charge and how much is it?
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 01/01/2015
All good. The site could perhaps highlight better that the product is shipped from abroad and the shipping time is therefore longer. However, shipping was fast and efficient.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 01/01/2015
Absolutely awful It is now 1st Jan 15 and still waiting for delivery of my sons Christmas present which was ordered on 14th December. No one to speak to. Most of the telephone numbers don't even seem to exist!!!!!!!!!!!!! If there is a person at 1001 Modelkits maybe they could contact me re order no 49881 (UK) and then I could post a slightly different review.
Response from 1001hobbies
Hello Caroline, Your order was delivered yesterday. We apologize for the delay, as a compensation for the inconvenience, I am happy to offer you the shipping costs on your next order. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/01/2015
Absolutely awful It is now 1st Jan 15 and still waiting for delivery of my sons Christmas present which was ordered on 14th December. No one to speak to. Most of the telephone numbers don't even seem to exist!!!!!!!!!!!!! If there is a person at 1001 Modelkits maybe they could contact me re order no 49881 (UK) and then I could post a slightly different review.
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Response from 1001hobbies
Hello Caroline, Your order was delivered yesterday. We apologize for the delay, as a compensation for the inconvenience, I am happy to offer you the shipping costs on your next order. Best regards, Customer service 1001modelkits
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2015
No worries. Fast shipping. Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/01/2015
disappointing to be avoided
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 31/12/2014
Inoperative after-sales customer service. Shipments that do not have valid tracking identification.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 30/12/2014
Met the delivery time perfectly. The toy soldiers are beautiful and well cared for I would say beyond expectations.
I can recommend 1001 maquettes without any unpleasant surprises.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 29/12/2014
The instructions could be more 'clear. I have some doubts about the 1:32 scales do not seem so accurate at least in the case of the American armored car .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/12/2014
Lots of choice and order received quickly. However, the explanations given about the models are a little too brief. But I'm happy to recommend this site.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/12/2014
I'm a delighted customer! Excellent selection of models and rapid delivery. Easy to order process. Will definitely be a return customer!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/12/2014
Very good service, keep it up.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2014
a pleasant site to visit, the bonus being the instantaneous contact for immediate answers. I appreciated this little detail which made my purchase much more personal.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/12/2014
I'm a delighted customer! Excellent selection of models and rapid delivery. Easy to order process. Will definitely be a return customer!
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 27/12/2014
timing as indicated.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 27/12/2014
So far so good.....ll Couriered to UK from France by DHL during Christmas week, arrived before most of our UK parcels which were ordered much earlier! This would be 5 stars, except for the fact that this expensive, sophisticated wooden sailing ship model kit was open and had been repackaged somewhere along the line. There is no way to tell if anything is missing due to the complexity of the model (Amati HMS Surprise from the Aubrey/Maturin novels).
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