Customer reviews of 1001hobbies

I haven't had any problems with your site except for an order that never arrived. I hope to hear from him again, except for this small detail.

11 days is a bit long, but otherwise everything was fine.

Order delivered quickly, the products are super quality! I recommend

bad experience model ordered for my child's christmas announced as deliverable on the site within 4 to 6 days. model never received. they don't have it in stock and clear their name by pointing to an error in information from one of their suppliers. I asked for a refund on december 1st. on december 8th, nothing arrived on my account. i e-mailed their customer service department (no phone number given) to find out how soon i would be refunded: no reply. i will not be ordering from them again. i'm sorry, but i'm not going to be reimbursed.

Excellent buying experience, good order tracking. Only regret is that delivery is not quicker.

The best model site in France in my humble opinion

Order placed on Tuesday evening and delivered on Saturday morning. Nothing to say, everything was perfect! First experience and I recommend the site! Particularly at this time of year, when the savings on certain store visits are most welcome. My godson was delighted with

Every order processed with first-class service.

Extremely slow shipping I have ordered quite a bit from 1001 in the past, but lately am very disappointed with them. They claim free shipping on orders over $200, but they charge anyway. That's dishonest. When called on it, they issue a voucher. Not exactly the kind of thing which evokes confidence. It usually takes about a month before they finally ship, even though everything is in stock at time of ordering. This current order was paid for on the 19th of last month, and still shows a 'being processed' status. They don't respond to my emails, and I even called them at (617) 849-9224, only to get a recording stating that they will respond to all emails promptly... another lie. Basically, sad to say this, but I don't have much confidence in them anymore. Terrible customer service, terrible wait times for shipping, and their prices aren't even that competitive.

Extremely slow shipping I have ordered quite a bit from 1001 in the past, but lately am very disappointed with them. They claim free shipping on orders over $200, but they charge anyway. That's dishonest. When called on it, they issue a voucher. Not exactly the kind of thing which evokes confidence. It usually takes about a month before they finally ship, even though everything is in stock at time of ordering. This current order was paid for on the 19th of last month, and still shows a 'being processed' status. They don't respond to my emails, and I even called them at (617) 849-9224, only to get a recording stating that they will respond to all emails promptly... another lie. Basically, sad to say this, but I don't have much confidence in them anymore. Terrible customer service, terrible wait times for shipping, and their prices aren't even that competitive.

First order on 1001 Maquettes very easy search on the site perfect order and delivery. Thank you very much. I highly recommend this site

Even if not everything is immediately available, the boys and girls will find an acceptable solution. Very important: HUGE CHOICE ! MfG Heiko Thorwarth

I placed the order in Nov 13 and to date (Dec 03) I have not received anything the goods are reported shipped with DHL on 24112014 but the tracking is invalid. I have sent several emails to customer service but no one has deigned to respond. Will the goods arrive????

Very large catalog full of beautiful things I want to treat myself to. Merc

Good product delivered correctly and faultlessly. Gladly again at any time.

For 2 months now I have been waiting for my delivery which should have been delivered to me 15 months ago??! The particularly bad thing is that nobody from the company thinks it is worth the effort to even say a word in response to my requests. I have no choice but to get a statement and my money through a lawyer. Congratulations to everyone who had a problem-free delivery. Lucky you!

I placed only one order and it took more than 3 weeks to arrive. The longest was the preparation of the order.

large selection of articlesinteresting prices only drawback delivery time a little long!

This is the 1st time I order and it will be the last! Shipping time more than a week Reception I'm not talking about it's been 1 week I'm waiting and still nothing .... I send emails courteous it's limit if I do not disturb! Non franchement d

The site deserves to have a listing of relevant products so that you can immediately find what you're looking for. P.E: cilvil airplane model 1100 brand xx

I placed an order on 23.11.2014 and I am suddenly waiting. On 01.12.2014 I received an email telling me that my order will be processed when they receive the merchandise from their supplier. I have been waiting for 1 week thinking that I will receive my order soon!

I recommend this dealer.

GOOD to very good!

ninety 90% the only thing is that the payment part of the check out is a little hard to navigate.

Delivery time 55 days for an item in stock at the time of ordering x standard messages from the seller in response to my inquiries promising prompt delivery. No telephone contact possible.

ninety 90% the only thing is that the payment part of the check out is a little hard to navigate.

Very good, now I'm waiting to receive the models.

it is ok I am really missing some models from you,especially Bristol Britania in CSA colors and Convair 990.No message about it etc.In some models is pure description about them perhaps TU-124.It is really buying like blind.I must remodell this kit.Anyway,thank you for this as well.

it is ok I am really missing some models from you,especially Bristol Britania in CSA colors and Convair 990.No message about it etc.In some models is pure description about them perhaps TU-124.It is really buying like blind.I must remodell this kit.Anyway,thank you for this as well.

Super nothing to say

This is my first order on ''1001'' maquettes and it's off to a flying start. I searched everywhere for this model and found it on this site in just two clicks. Two clicks to place an order too. Great stuff. A s

I have been waiting for my order for 2 weeks. A week ago I was notified that my order was on its way. Nothing has arrived yet. Never again!

I waited 1 month to receive the goods and final surprise the order was missing an item paid 40 euros

Easy to browse a great selection even of items not easy to find decent prices and very fast delivery.

Top selection top e-mail contact top packaging gladly again many thanks

The package arrived a little later than stated on the website with regard to the time frame for processing the request. However they kept in constant contact to notify me of the minor mishap as well as all other fulfillment (accepting request preparing package and shipping). The shipment then once it left was very fast.

Very good store. Serious about orders. Continuez dans cette voi

Reliable service Internet site with good search ergonomics Only regret sometimes 1 reference is missing but credit management is good (to be used on a future order) I have already placed several orders and remain sat

of course when you talk to them online they don't even answer you when they see that they're wrong no answer about my order because they're not able to answer you pay +€8 extra to have it in a simo parcel and in the end I have nothing in my purse.

Very efficient service and parcel in perfect condition