Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Ordered an advent calendar on november 21st, which arrived on december 10th! No respect of the indicated deadlines and no answer to the ..... email.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the service and quality we offer. We have sent you an email with a return form to allow the return and therefore its refund because we did not have the product in stock, we regret this incident and apologize. We invite you to send us an email at [email protected] Have a nice day 1001hobbies customer service.
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 06/11/2021
Out of stock. Chased numerous times just to be told it’s coming, then promised to reimburse me but never got my money back. PayPal had to compensate me but only to 2/3 of its value. Do not trust this company.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/12/2021
Searching for paint and varnish accessories is not always easy...........
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 29/11/2021
The order met my expectations
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/12/2021
Order not received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
Order followed step by step and received in good condition Impeccable
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 28/11/2021
12 days to receive an order, it will arrive sooner if you walk.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/11/2021
Good navigation.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2021
CLEAR...
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Verified Buyer
Rating: 4 out of 5
following a purchase from 18/11/2021
Good to receive on 08 December my order placed on 08 November
C
Comprador Verificado
Rating: 1 out of 5
following a purchase from 18/11/2021
They gave me a gift card that never arrived, in the end after complaining, they gave me a code. When paying with a code, the amount of the code is deducted before calculating the shipping costs, so it penalizes. In addition, from the day of the order and payment to the reception it has been 3 weeks (November 18 to December 9, having left the package on December 3) prices above the online sales giant and much longer delivery times (and paying for shipping).
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A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2021
Very good, fast, complete order, but still some little payment problems. Probably a little problem with my browser ...
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A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 09/11/2021
The package did not arrive
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C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 24/11/2021
Satisfied in relation to the product demanded.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 17/11/2021
Nice material. Too bad about the longer delivery time but I was kept well informed of activities.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 07/11/2021
Delivery took 4 weeks and one item has still not been delivered.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 29/11/2021
Good shipping process information
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/11/2021
Great website and easy ordering process with updates on your order. Quick delivery considering it came from France. The only slight negative is that I would have liked better packing for my models, they were rattling around in the box with one piece of packing paper. But I would definitely use again and recommend to all.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
No problems with the order or delivery, but the €2.50 gift wrapping is deplorable, made in spite of common sense and gift wrap too short!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2021
A first shipment by Mondial Relais had problems, and I had to ask for a second shipment by another courier, which went very well. 1001hobbies is not directly responsible, but it cost them a star in my judgement.
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V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/11/2021
Price was excellent would use them again, communication was again first class but UPS damaged the box I would recommend better packing or a better courier
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/11/2021
Good choice of models to choose from.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 27/11/2021
They sent the wrong thing with the sticker for the correct thing on the box and now say they sent the correct item.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
Nothing to say smooth website, speed in the preparation and shipment of the order
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/11/2021
Fast and efficient
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 28/11/2021
fast delivery in corona time, only tracking gives problems if you don't speak french.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 19/11/2021
excellent communication and interaction site only negative that the model arrived was already opened and worked partially, despite this the pieces were all
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2021
extended delivery time due to lack of stock received anyway thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
Fast shipping and delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2021
The products live up to expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2021
Not easy to find what you want Too long with lots of navigation that can be discouraging
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 27/11/2021
I am still waiting for my order !!!!!!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 24/11/2021
Delivery came faster than expected, but I didn't get an order confirmation or delivery notification! So it was a surprise package!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/11/2021
nothing special to report, easy to use site and fast delivery, as always at 1001hobbies prices are generally high compared to the competition.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 25/11/2021
Excellent quality price to get the most would take a few more details
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 11/11/2021
If you could have a little lower prices everything would be much better
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/11/2021
Purchase and delivery was good. The model LCT moulding and instructions were very poor considering the price.but I think I should have been better warned about the import duty of £43 pounds it was not any where near this total cost of over £200 for a poor quality item.1001hobbies could do more to forewarn us I’m in 80s and not used to import duty charges especially when buying from what seemed to be a UK company. I feel I been had .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/11/2021
the choice is immense and easy to navigate the delivery time is respected thank you
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 17/11/2021
Ridiculously long wait for my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2021
It's a pity that all the games were packaged in the same box, since they weren't all intended for the same person.
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