1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Order arrived earlier than expected very good .. the only downside to the model rims are not there same color as on the photo they are black too bad I would have preferred the silver color
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/11/2021
delivery date evasive at first, then delivery suddenly in advance. well received anyway .
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2021
Good site, order received on time and in order.
Translated reviews
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 30/10/2021
Package neatly received
Translated reviews
G
Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 02/11/2021
Took 4 weeks for myn package to arrive. Zero communication from their side
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 15/11/2021
12 days after purchase I still have not received the puzzle.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
Good presentation
Translated reviews
A
Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/10/2021
There is poor order tracking... if we don't ask where our items are, we wait without any news... and on top of that, the items are out of stock 4 weeks after placing the order and without any compensation!!!!
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
G
Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 05/11/2021
Smooth to get to the right page and order, too bad half the emails are only in French.....
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 15/11/2021
My first order included a model that was missing parts to which I received a credit that was immediately absorbed on unasked for express shipping. The mistake ended up costing me more money than if I hadn't had a discount at all and it was sent by regular mail. No clarification on the back office change was given other than it happened "thanks to your [my] discount."
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
The search engine to find an article is average (lots of unrelated articles), but otherwise it's a good site.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2021
A figurine has not been dispatched even though it was available shortly after dispatch.
Translated reviews
V
Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 14/11/2021
Customer service and shipping are an imposition. Alleged German customer phone is redirected to France for a high fee.
Translated reviews
Response from 1001hobbies
Hello, thank you for your e-mail. We regret this incident and would like to apologize to you. We would like to inform you that the numbers to France are completely free of charge and you do not have to pay any fees
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 16/11/2021
bian
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/11/2021
Very good delivery times, only downside: English instructions
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/11/2021
The parcel was received on time, but the cardboard box was too big and the model box wasn't wedged into the box at all.
Translated reviews
V
Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 15/11/2021
The purchase and processing went smoothly and quickly. Unfortunately, it took a little longer than I expected for the post to arrive.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/11/2021
Excellent responsiveness to a packaging problem: pots of Humbrol paint sent in a simple envelope and which had opened, a total disaster on arrival! With photos to back them up, everything was quickly renewed without any difficulty. So 1001 hobbies is fine, but watch your packaging!
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2021
the package is well protected and conforms to the order
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2021
Order conforms but a little long to be delivered (2 weeks) for material supposed to be in stock
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/11/2021
Delivery a little long
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 08/11/2021
good service
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2021
Very good site but on my last order I thought I would receive a model truck in red and it arrived in blue.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/10/2021
as described
Translated reviews
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/11/2021
Good and fast service, my order arrived sooner than expected.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2021
well
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2021
ALL CLEAR.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2021
Very, very large model store ...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2021
very good and thank you
Translated reviews
A
Acquirente Verificato
Rating: 4 out of 5
following a purchase from 05/11/2021
I didn't know the products came from France. Shipping a little long.
Translated reviews
A
Acquirente Verificato
Rating: 1 out of 5
following a purchase from 20/10/2021
in this case he should have been more precise in the description and methods of assemblies required
Translated reviews
Response from 1001hobbies
Hello, Thank you for your comments.Please contact us at [email protected] Customer service will reply you as soon as possible. Thank you for your understanding,1001HOBBIES
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Despite a minor packaging problem, the whole thing remains satisfactory.
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 04/11/2021
Pretty quick delivery
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2021
Update of an order in progress a little "twisted" on tablet (ipad) but it passes...
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2021
Disappointed not to find all the paintings in my revell model box.
Translated reviews
V
Verified Buyer
Rating: 1 out of 5
following a purchase from 03/10/2021
Absolutely worst scam I have ever fell for. And to think you would even tell me to pay to send it back for a refund. First I did not know I was buying from a foreign company. Second, the product looks nothing like what I ordered from.
Response from 1001hobbies
Hello ,
Sorry for your desappointment but regarding the country on where we are based it isclearly mentionned on the website , and for the products the description sheet was having all the information needed before buying the product
Best regards
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2021
Fast delivery and reliable packaging Thank you
Translated reviews
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 07/10/2021
Packaging was good, but info onn delivery could have been better
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 22/09/2021
Very complete website. Very professional home deliveries. This time I had a stock problem with a reference, because when I placed the order there were units available, with immediate delivery of the four references requested. But I guess that due to some computer problem, one of the references had no material left to send me. After six weeks, and after placing another order for other references, they have sent me the three references that were withheld. And when they get the missing one back, they will send it to me.
Translated reviews
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2021
Good site, fast delivery
Translated reviews
We use cookies for audience measurement and improving user experience.
English 