Customer reviews of 1001hobbies

Products available, complete order, fast delivery.

Delivery packaging to be reviewed

Shipping and delivery times too long, package incomplete!

You can't be serious

According to the website, my order was supposed to be shipped immediately. It did not ship for almost two weeks. Communications with 1001Hobbies was good and once the order did ship, they kept me updated on the status. While I did receive the order later then expected over two weeks, all other matters were satisfactory.

Neatly packaged and nicely on time.

Fast and efficient. Thank you

Product was great and communication with 1001hobbies was great too! Had some issues with the long distance shipping, but they were incredibly responsive.

Easy to find what I wanted and it was the only place with the item I wanted in stock. Delivery took a bit longer than expected but item came in new, good condition.

I'm very happy.

we were delivered by post faster than expected

Compliant, except for the silver paint, which has solidified.

good, no problems to report

Assortment website not complete, other portion found on marketplace.

Good. Too bad you can't pay via Paypall.

The tracking was done in French and not everything was understandable to me. Nevertheless, I am very satisfied with the whole process and the relatively quick delivery.

Very good and fast, highly recommended

Fine

I bought a battery for my son's car, but you were wrong in sending the parcel to me, you sent the parcel to my neighbor and I had to wait 3 days for him to take it from him because he was not at home

Great service, good communication and arrived promptly. Not checked the model as yet as its a birthday present and it was gift wrapped.

Good product decent price efficient shipping

very satisfied with the speed with which the recent order was processed! bravo!! better than the other times!!!

Good product

A product was not ordered. A product ordered and paid for was missing. My message in German was answered in Dutch and was not helpful. I returned the unordered product but heard nothing from 1001hobbies. Very poor customer care and service.

Scam site goods arrived not working poor service, returned product and still waiting for refund

good reliable

I was offered a discount for an order I had just placed, discount could no longer be settled.

Poor communication and very long shipping time :(

Never thought I would be able to build the RC plane again that I had before Nowhere to get it anymore,but 1001hobbies could still deliver it - Top

Got a message that the order had arrived, come to find out it hasn’t. Very disappointed and cannot find any easy way for a refund

I provided a correct address but the package was sent to a completely different city and address, i still haven't received my ordered item

I ordered some items that were supposed to be available for immediate delivery. They should have been delivered the next day or the day after. Instead, it took more than a week. Communication via email was difficult and the mail was blamed. Eventually I got my package, but by then had arranged for an alternative at another store. Unless it is something I really cannot buy anywhere else I would not order here again.

The customer service was terrible, there was a worker who barely spoke Spanish and on top of that you could hear a child crying. She hung up on me twice with little professionalism and did not give me any solution. I had sent them an email expressing a complaint that the model that they have sold me is not the original TRUMPERTER MODEL FORD GT40 MKII ref. TU05403. that was the US SPORTS CARS with ref. MAG00019 that does not have the original decals where they put FORD and that in all the web the model is much cheaper than the one I had ordered. I feel cheated and poorly served and have made me lose my time and the illusions that I had about this model. They have already created so much distrust in me that I am afraid to return it because I will not get the money I paid for the model. To all of you who buy this model I want you to know that it is not the original Trumpeter model, I don't know what brand it is because it doesn't even say it. A customer who feels cheated.

Wish the website link for package tracking had an “English” translation option.

Accuracy, quality of packaging. Near perfect

good I knew the seller long time ago and I appreciate it because I can find out of the ordinary models not only f4 f18 f16 typhoon etc

Good clear site if I could get more I would come there more often too bad the stock is not always sufficient unless of course the product is no longer available

Fast and correct delivery. Thank you very much.

Not easy for some searches. In model aircraft, you should have the options "Mounting kit" or "Mounted, injected metal" or "Mounted, plastic".

Good service at a good price.