Customer reviews of 1001hobbies

But you have got to be kidding me I had ordered decals in 1/32 scale for an American plane and others also in 1/32 scale for a German plane and you sent me decals for the P-38J Lightning but the most serious thing is that they are in 1/48 scale so they are unusable. Therefore I have ended my relationship with you for good. I asked for apples and you sent me bananas but I paid for apples...goodbye

Order delivered very late and one of the products was missing. I was unable to give the gifts in time. Impossible to reach the phone number for information. I'll pass next time.

this company is a ripoff they do not inform you about import duties £56.00 on my order you think you are buying from an UK company , but you then find out it is a french company, you receive an email asking for import duties !!!!!!!! we all know how many scam emails we receive. You then ask 1001 hobbies for confirmation of import duties, they then do not reply so you check the couriers website. Even worse they have shipped the package with useless parcel service oops I mean UPS they say I can pay the driver upon delivery I then receive an email telling me UPS have failed to deliver twice even though I was at home on both occasions. getting no help from 1001hobbies I managed to sort out delivery and payment with UPS . IF you are a UK modeler steer clear of these scammers. you will probably be able to buy what you want from a reputable UK wholesaler.

paintwork excellent price but plastic model expensive compared to other competitors

Good site

Great delivery. Only had a small crease in the mat but otherwise good

Reasonably fast delivery and neatly packed. It was a little strange that I got update emails in French though.

Delivery time was a little long, otherwise all OK.

would be the best me the shipping costs were less mcare

Fine

Very Good

Good products and fast delivery

Nul hyper nul, and once again my opinion will be refused... They sell you models with unusable plans and this company doesn't give a damn, they give you a credit of 15% of the price of your order excluding shipping costs, which of course remain at your expense. (35€ for a 240€ purchase that goes into the garbage)

Very punctual

easy ordering and delivery

The Website is good, uncluttered.

They bent over backwards for the decalquo from England and so did the model, even though it was late in arriving.

Very bad translations of the catalog in general. From French to Spanish they should not be so bad. Some of them are translated from English to Spanish by the automatic translator and look like the translations of the Chinese on EBay or Amazon.

Order has been received it just it to so long to get it.

It took way too long to get here. I marked the package refused and sent it back!

Easy access to the site, but lacks the sujétions of color and other materials to enhance the models.

It does not fit my needs. I was interested in two 1000 l. tanks for waste. Not the supposed model that I received. The advertisement of the item, is totally misleading. I am pending to return it and to be refunded the amount paid. I hope this is not a scam. I need instructions to the effect, which I expect to receive.

The package is very good, the parts are in the original packaging.

on time..nice product and seriousness in dealing with payments..nice site to the next purchases!!!

Delivery faster than usual, positive.

Run away from this store, error when buying an item, email within 12 hours to cancel the order and no response. The store sends the item (it happens) on the other hand procedure for product return initiated on their site (archaic by the way) and it's been 5 days that I'm waiting for someone to deign to answer me, the way customers are treated is not acceptable.

Easy purchase and good and fast service.

Terrible! Sent me the wrong kit, finally accepted that they had made a mistake, promised to send me a return label so I could return it, and two weeks later no sign of it! I am still, a month later, still without the kit that I PAID FOR! Awful! Do not shop here!

THEY ALWAYS WORK WELL, BUT THIS LAST TIME WE HAD TO SEND THEM A REMINDER.

in the defeated

The contents of the consignment were as requested. However, the delivery itself left a lot to be desired - not clear for what reason - nevertheless, if required again.

Reasonable delivery time this time. Order complete.

Models received fairly quickly and in good condition

too long 1 year of waiting since the origin of the order following errors on your part and confusion in your emails. Fortunately, everything turned out fine.

Order paid January 26, 2021. Evaded after a thousand trivial and false excuses after repeated threats from me to report the scam in place on 18/05/2012. You draw your own conclusions.

no French instructions.

1001 hobbies has rectified its error, so all went well in this catch-up delivery.

Very good product

The order arrived very late. One item (Marvel figure) was delivered broken in the box. When I contacted customer service, I was answered in Dutch and was not offered a return or anything similar for a defective item, but a voucher for 5 euros. Is that a joke? I was also asked to send a photo. Just keep your hands off and order elsewhere for a higher price than from this joke of a company.

Order delivered 3 months after placing it