Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 4 out of 5

Published on 07/05/2021 à 09h36 following a purchase from 24/04/2021

nothing to complain about

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Acquirente Verificato

Rating: 4 out of 5

Published on 06/05/2021 à 23h26 following a purchase from 26/04/2021

Clear and well-stocked site

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Acheteur Vérifié

Rating: 4 out of 5

Published on 06/05/2021 à 21h15 following a purchase from 28/04/2021

the only drawback was that the labels stuck on the pots hid the color numbers.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 05/05/2021 à 19h11 following a purchase from 20/04/2021

good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/05/2021 à 15h24 following a purchase from 28/04/2021

The only drawback: a hole was missing to fix part A 11 to the Nimitz hull. Luckily I have a drill and very small 1 and 2 mm drills. If I hadn't had this equipment, I don't know how I would have done it. I hope I won't have any more surprises like this...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 05/05/2021 à 14h09 following a purchase from 20/04/2021

Error on 1st order.... rectified by this shipment.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 05/05/2021 à 11h31 following a purchase from 06/03/2021

reliable in handling, carry some rare models, nice website.

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Verifizierter Käufer

Rating: 1 out of 5

Published on 05/05/2021 à 08h36 following a purchase from 20/04/2021

Unfortunately, after delivery I receive several emails asking for a review. I don't think that's good!

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Response from 1001hobbies Published on 05/05/2021

Hello Thank you for your comment. Your opinion is very important to us.
We would like to inform you that we have sent you an email to explain what happened to you.
Thank you for taking the time to leave a comment.
have a nice day 1001hobbies.com customer service

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Verified Buyer

Rating: 4 out of 5

Published on 05/05/2021 à 03h22 following a purchase from 03/04/2021

Hello.
I was happy with your support in distant Japan.
I an sure I order again.

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Acquirente Verificato

Rating: 4 out of 5

Published on 04/05/2021 à 10h32 following a purchase from 08/04/2021

Pretty good navigation, too many emails from customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 04/05/2021 à 06h38 following a purchase from 16/04/2021

Order quickly dispatched, compliant. And clear ducolis collection conditions

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Geverifieerde Koper

Rating: 4 out of 5

Published on 03/05/2021 à 18h19 following a purchase from 03/04/2021

The site was very clear and the delivery was also good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/05/2021 à 10h52 following a purchase from 08/04/2021

Delivery time a little longer than expected but everything is in order.

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Acquirente Verificato

Rating: 4 out of 5

Published on 02/05/2021 à 19h49 following a purchase from 19/04/2021

It would be excellent if you reduce a little the shipping time for the rest all good. Note of merit the convenience of conversing in Italian without any language difficulties. Kudos to the staff.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/05/2021 à 10h27 following a purchase from 17/04/2021

Well received, arrived on time

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2021 à 21h45 following a purchase from 24/04/2021

very good nothing to say for a first

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Comprador Verificado

Rating: 4 out of 5

Published on 01/05/2021 à 17h45 following a purchase from 20/04/2021

Perfect order. In some other orders I had had some problems with delivery, this time it has not been like that. You have my full confidence.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/05/2021 à 16h11 following a purchase from 26/04/2021

delivery and product conform, but the packaging "gift" deserves more care!

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Acquirente Verificato

Rating: 4 out of 5

Published on 01/05/2021 à 07h03 following a purchase from 10/04/2021

Wide assortment of products, you can also find puzzles now sold out elsewhere at affordable prices. Only downside the high shipping costs and the 16 days the courier took us from Normandy to northern Italy. I pointed this out via an email and the very kind Monique partially refunded my shipping costs. I will definitely be back.

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Acquirente Verificato

Rating: 4 out of 5

Published on 30/04/2021 à 15h59 following a purchase from 23/04/2021

Reliable store, shipping taken care of. I did not give 5 stars for 2 reasons:somewhat slow shipping (about ten days) and the surplus that is charged by paying with PayPal.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 30/04/2021 à 09h12 following a purchase from 06/04/2021

great site, nice products

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Acheteur Vérifié

Rating: 1 out of 5

Published on 29/04/2021 à 15h28 following a purchase from 25/04/2021

i ordered a stampe sv4 i'm very pleased with the item the box is damaged or worn it seems to me an item bought second hand price too high for the item

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Response from 1001hobbies Published on 03/05/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

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Comprador Verificado

Rating: 1 out of 5

Published on 29/04/2021 à 14h20 following a purchase from 22/04/2021

I received the box opened and the plastic envelopes opened.

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Response from 1001hobbies Published on 03/05/2021

Hello, You are welcome to send us some photos to [email protected]. Thank you for your feedback Sincerely, 1001hobbies Customer Service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 29/04/2021 à 13h45 following a purchase from 14/04/2021

I appreciated the tracking of my order, and the time between order and delivery.

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Verified Buyer

Rating: 1 out of 5

Published on 28/04/2021 à 19h36 following a purchase from 05/04/2021

This is the second time I ordered from 1001, and both times they got it all wrong. The company has potential if they would get their act together. It made me mad that they kept the cost of shipping, which was more than I paid for the item I never got. Only a partial refund. They suck.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 28/04/2021 à 17h46 following a purchase from 10/04/2021

Order and delivery were fine.

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Comprador Verificado

Rating: 4 out of 5

Published on 28/04/2021 à 14h17 following a purchase from 17/04/2021

Fast service

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/04/2021 à 21h27 following a purchase from 16/03/2021

everything is perfect as usual. i have total confidence in this site. don't hesitate.?

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/04/2021 à 16h19 following a purchase from 02/04/2021

There's plenty to choose from, but the prices are certainly not the lowest on the market. The site is easy to use and the functionalities efficient.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/04/2021 à 09h07 following a purchase from 31/03/2021

You don't respect the delivery dates you give and it's very difficult for you to keep us informed about the status of our orders.

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Response from 1001hobbies Published on 03/05/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 27/04/2021 à 08h01 following a purchase from 20/04/2021

So far all great but for paypal fees is no longer up to date

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 21h14 following a purchase from 19/04/2021

Easy navigation and choice of models. I may have been a little confused by the existence of the same model under different references, but the full list of references is usually given. I've seen better prices on certain models on other sites, but on the whole, 1001 hobbies' prices seem quite fair.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 19h41 following a purchase from 22/03/2021

Too bad we were late?

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 17h07 following a purchase from 08/04/2021

R.A.S. NO PROBLEMS TO REPORT

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Verified Buyer

Rating: 4 out of 5

Published on 26/04/2021 à 16h34 following a purchase from 16/04/2021

very good

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 13h32 following a purchase from 21/04/2021

I'm satisfied with the navigation on the site, delivery is fast, the only downside is the prices which are higher than the competition.

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Comprador Verificado

Rating: 4 out of 5

Published on 26/04/2021 à 11h24 following a purchase from 18/04/2021

good Correos super in correct address delivery.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 26/04/2021 à 10h52 following a purchase from 01/04/2021

Instead of the products I ordered, I received...reams of paper! This may be due to a rude postal employee, but despite 3 e-mails complaining, I have no response from 1001hobbies...Deplorable!!!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/04/2021 à 07h35 following a purchase from 03/04/2021

Very slow delivery

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Acquirente Verificato

Rating: 1 out of 5

Published on 25/04/2021 à 17h35 following a purchase from 21/03/2021

one of the products I ordered was not in the package; in fact for a long time that piece was "awaiting supply" based on the directions on the website, but although it took them a month they evidently did not find it. No communication about this has reached me; I wrote on Friday, 23/4, and am waiting for a reply.

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Response from 1001hobbies Published on 03/05/2021

Mrs. Daniel, Thank you for your comment and we are sorry for the delay in responding. We would like to inform you that we sent you an e-mail on April 13, 21, to inform you that we replaced your unavailable product with a credit note so that we could send your order.
We had no other choice, because this product from England, we had no destocking delay.
Wishing you a good day Hope you have a good day, 1001hobbies customer service.
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