English 
A
Rating: 4 out of 5
I appreciated the tracking of my order, and the time between order and delivery.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 4 stars
Reset filtersV
Rating: 1 out of 5
This is the second time I ordered from 1001, and both times they got it all wrong. The company has potential if they would get their act together. It made me mad that they kept the cost of shipping, which was more than I paid for the item I never got. Only a partial refund. They suck.
V
Rating: 4 out of 5
Order and delivery were fine.
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C
Rating: 4 out of 5
Fast service
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A
Rating: 4 out of 5
everything is perfect as usual. i have total confidence in this site. don't hesitate.?
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A
Rating: 4 out of 5
There's plenty to choose from, but the prices are certainly not the lowest on the market. The site is easy to use and the functionalities efficient.
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A
Rating: 1 out of 5
You don't respect the delivery dates you give and it's very difficult for you to keep us informed about the status of our orders.
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Response from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
V
Rating: 4 out of 5
So far all great but for paypal fees is no longer up to date
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A
Rating: 4 out of 5
Easy navigation and choice of models. I may have been a little confused by the existence of the same model under different references, but the full list of references is usually given. I've seen better prices on certain models on other sites, but on the whole, 1001 hobbies' prices seem quite fair.
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A
Rating: 4 out of 5
Too bad we were late?
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A
Rating: 4 out of 5
R.A.S. NO PROBLEMS TO REPORT
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V
Rating: 4 out of 5
very good
A
Rating: 4 out of 5
I'm satisfied with the navigation on the site, delivery is fast, the only downside is the prices which are higher than the competition.
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C
Rating: 4 out of 5
good Correos super in correct address delivery.
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A
Rating: 1 out of 5
Instead of the products I ordered, I received...reams of paper! This may be due to a rude postal employee, but despite 3 e-mails complaining, I have no response from 1001hobbies...Deplorable!!!!
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A
Rating: 4 out of 5
Very slow delivery
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A
Rating: 1 out of 5
one of the products I ordered was not in the package; in fact for a long time that piece was "awaiting supply" based on the directions on the website, but although it took them a month they evidently did not find it. No communication about this has reached me; I wrote on Friday, 23/4, and am waiting for a reply.
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Response from 1001hobbies
Mrs. Daniel, Thank you for your comment and we are sorry for the delay in responding. We would like to inform you that we sent you an e-mail on April 13, 21, to inform you that we replaced your unavailable product with a credit note so that we could send your order.
We had no other choice, because this product from England, we had no destocking delay.
Wishing you a good day Hope you have a good day, 1001hobbies customer service.
Translated with www.DeepL.com/Translator (free version)
We had no other choice, because this product from England, we had no destocking delay.
Wishing you a good day Hope you have a good day, 1001hobbies customer service.
Translated with www.DeepL.com/Translator (free version)
A
Rating: 4 out of 5
Nice and short
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G
Rating: 4 out of 5
Web-site: search function and dropdown menus work poorly.Web-shop: Supply and handling are toppie.I recommend it to everyone.
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A
Rating: 4 out of 5
Hello, that's great, but if you spend more than a certain amount, delivery could be free, couldn't it?
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A
Rating: 4 out of 5
Perfect as usual.
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G
Rating: 4 out of 5
The search function of the site is good, if while scrolling I see an item that might be of interest and I click on it to look at it more closely and then want to scroll on again the page starts all over again and not from the point where I left off. This is inconvenient because then I have to scroll myself to find the point where I left off.
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G
Rating: 4 out of 5
Puzzles look good and delivery was fast.
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G
Rating: 4 out of 5
everything ok, with a little patience, still satisfied though
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A
Rating: 4 out of 5
Well-done and intuitive site and well-stocked
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A
Rating: 4 out of 5
Good presentation of the products in the catalog. Easy to order. Follow-up of the different stages of the order.
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V
Rating: 1 out of 5
After ordering 3 items on March 2, 2021 I finally received my package on Apr 21, 2021. Imagine my surprise when I opened it and DID NOT FIND ANY ITEMS I HAD ORDERED. That's right, they were 0 for 3. I do not know who they have working in their packing department but the person is incompetent! It appears somehow that my order was switched with someone else's and after waiting over 6 weeks for my items I am disgusted with 1001Hobby's ability to fulfill an order!
C
Rating: 4 out of 5
I have been a customer since 2013.
1001 has an excellent catalog of products, both models to assemble and tools and materials for modeling. That is why I am a loyal customer. However there is one aspect that should be improved and that is the delivery. Normally deliveries are not very fast and in some cases desperately long. My last order took exactly TWO months to arrive. However I hope to remain a customer.
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1001 has an excellent catalog of products, both models to assemble and tools and materials for modeling. That is why I am a loyal customer. However there is one aspect that should be improved and that is the delivery. Normally deliveries are not very fast and in some cases desperately long. My last order took exactly TWO months to arrive. However I hope to remain a customer.
A
Rating: 4 out of 5
Delays between order and delivery. In any case good continuation to soon.
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A
Rating: 4 out of 5
Compliant order
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A
Rating: 4 out of 5
all okay
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G
Rating: 4 out of 5
Eventually satisfied. Too bad you don't get a confirmation. Had to email back and forth and wait a bit long for reply, but reply came. Item ended up being slightly damaged, but this is most likely due to shipping.
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A
Rating: 1 out of 5
Once again catastrophic!!! I think I'm going to stop my experience with this site.An article that was supposed to arrive between 4 and 6 weeks and which took in the end almost 3 months......
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C
Rating: 4 out of 5
All correct
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A
Rating: 4 out of 5
Satisfied with the speed and items ordered. A small drawback: in my boxes of 1/72 figures, there are 2 metal items (quite expensive) with some manufacturing alterations and others due to transport.
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A
Rating: 1 out of 5
Mal embaladas, llegaron una golpeada, tengo que restaurar la pintura en la punta de la helice
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Response from 1001hobbies
not in French
A
Rating: 4 out of 5
Satisfied
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C
Rating: 4 out of 5
The last order was slightly delayed, but otherwise everything was fine.
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A
Rating: 4 out of 5
A wide choice of paint colors and tools Fast delivery, delivered to your door in 2 days Super
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A
Rating: 4 out of 5
Great site, I had only one problem, during the order I did not understand if I was buying one rider a package with more than one. In the description it was not written. Otherwise excellent management of both the choice , the timing of processing and shipping.
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