Customer reviews of 1001hobbies

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Geverifieerde Koper

Rating: 4 out of 5

Published on 29/03/2021 à 07h14 following a purchase from 25/02/2021

fine

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Verified Buyer

Rating: 4 out of 5

Published on 29/03/2021 à 02h31 following a purchase from 07/03/2021

Nothing at all wrong with the sire or the service but the model is terrible im not even going to bother building it, I wish I waited and bout 1/350 by trumpeter or 1/400 by revell

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Verifizierter Käufer

Rating: 4 out of 5

Published on 29/03/2021 à 00h10 following a purchase from 16/02/2021

Everything in order

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

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Geverifieerde Koper

Rating: 4 out of 5

Published on 28/03/2021 à 23h33 following a purchase from 17/02/2021

Clear

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/03/2021 à 17h35 following a purchase from 23/03/2021

Very good paint, but not fluid enough for the spray gun, which is annoying because it clogs. How can I make it more liquid?

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/03/2021 à 15h10 following a purchase from 03/03/2021

Despite a laborious delivery due to a long delay in restocking, I congratulate the customer service team who answered my questions and acted accordingly.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/03/2021 à 11h32 following a purchase from 26/02/2021

Serious site, high marks to Laure for her efficiency and kindness.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 27/03/2021 à 15h18 following a purchase from 21/03/2021

Everything is fine

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2021 à 15h04 following a purchase from 13/01/2021

Interesting site for products not found elsewhere.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2021 à 14h52 following a purchase from 22/03/2021

happy , quick response and delivery

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Verifizierter Käufer

Rating: 4 out of 5

Published on 27/03/2021 à 13h33 following a purchase from 02/03/2021

Everything came! Wonderful

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/03/2021 à 13h30 following a purchase from 04/12/2020

Hello, You sent me an order placed at the beginning of December when we had agreed that I would benefit from a credit note since you had been unable to supply it to me due to a stock shortage! And then, months later, you sent it to me, but since Christmas, I had found it elsewhere! You sent it to me without asking my opinion and using my credit note... Sincerely

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Response from 1001hobbies Published on 30/03/2021

Hello, We thank you for your telephone reception and apologize for this computer bug.
Thank you for your understanding. Sincerely, Laure

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Geverifieerde Koper

Rating: 4 out of 5

Published on 27/03/2021 à 11h46 following a purchase from 28/12/2020

Sufficient information on state of affairs

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Verified Buyer

Rating: 4 out of 5

Published on 27/03/2021 à 09h53 following a purchase from 04/03/2021

good company suppling all the parts needed

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2021 à 04h55 following a purchase from 06/02/2021

No comments

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/03/2021 à 04h41 following a purchase from 17/02/2021

Lots of choice, good quality, but one part was damaged because it was not well protected for delivery.

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Verified Buyer

Rating: 1 out of 5

Published on 26/03/2021 à 21h56 following a purchase from 13/02/2021

Products take considerable time to arrive. Still awaiting 2 planes yet to arrive from 4 weeks ago.

Response from 1001hobbies Published on 30/03/2021

Hello,
We are very sorry for the length of the shipment, but as you can imagine the implementation of the BREXIT and the Covid does not accelerate the delivery times. We sincerely regret it.
Sincerely,
1001hobbies customer service.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/03/2021 à 21h37 following a purchase from 24/02/2021

super

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/03/2021 à 21h29 following a purchase from 02/02/2021

Despite the slight drop in delivery speed (with the Brexit and the health crisis it's understandable), the service is excellent.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 26/03/2021 à 20h44 following a purchase from 15/01/2021

It is noted an Audi R8 in my order, also noted in the package sent but it is not in the package!

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Response from 1001hobbies Published on 30/03/2021

Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer.
We invite you to send us an email at [email protected] Good day 1001hobbies customer service.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 26/03/2021 à 19h15 following a purchase from 18/02/2021

Delivered reasonably smoothly.

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Verified Buyer

Rating: 4 out of 5

Published on 26/03/2021 à 17h50 following a purchase from 11/03/2021

en general, je suis tres satsfat, mais le cout de l'envoi etait un peu cher..

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Verified Buyer

Rating: 4 out of 5

Published on 26/03/2021 à 17h12 following a purchase from 22/02/2021

Well-satisfied, thank you.

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Verifizierter Käufer

Rating: 4 out of 5

Published on 26/03/2021 à 16h55 following a purchase from 17/02/2021

No problems, everything worked

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/

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Verifizierter Käufer

Rating: 4 out of 5

Published on 26/03/2021 à 16h16 following a purchase from 24/01/2021

As expected.

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/03/2021 à 15h52 following a purchase from 18/03/2021

delivered on time and in good condition

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/03/2021 à 15h30 following a purchase from 10/03/2021

The order is complete and delivered on time. The prices are right and the quality is second to none, so there's nothing to complain about because everything is perfect.

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Comprador Verificado

Rating: 4 out of 5

Published on 26/03/2021 à 14h47 following a purchase from 08/02/2021

Arrives a little late, but in perfect condition

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Comprador Verificado

Rating: 4 out of 5

Published on 26/03/2021 à 14h20 following a purchase from 25/01/2021

all ok but response time was a little long

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Geverifieerde Koper

Rating: 4 out of 5

Published on 26/03/2021 à 14h06 following a purchase from 28/02/2021

Just right

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Geverifieerde Koper

Rating: 1 out of 5

Published on 26/03/2021 à 13h57 following a purchase from 08/02/2021

From a kit of over € 30,- , I do not expect one so simple that I finished it within 2 hours!

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Response from 1001hobbies Published on 30/03/2021

Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.

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Geverifieerde Koper

Rating: 1 out of 5

Published on 25/03/2021 à 19h01 following a purchase from 10/03/2021

you get no feed back takes muchtselang for the shipping you pay . warranty ho but very fine thank you jupie the poepie not good !!!!!!!!!!!

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Response from 1001hobbies Published on 30/03/2021

Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.

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Acquirente Verificato

Rating: 1 out of 5

Published on 25/03/2021 à 17h47 following a purchase from 18/02/2021

Commande NGCVGOJO0 : plus qu'un mois pour livrer, l' un des articles pas livré avec un voucher dont je ne sais pas qoi faire : tout simplement ridicule !!!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 25/03/2021 à 15h39 following a purchase from 18/03/2021

after a few chaotic orders, the site seems to have got its after-sales service and logistics back in hand. If confirmed, this will be an excellent site for model makers!

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Acquirente Verificato

Rating: 4 out of 5

Published on 25/03/2021 à 14h51 following a purchase from 31/01/2021

Excellent site that allows you to sort and choose products by type, period and scale. Excellent products with a lot of variety that also allows you to find particular material. A little long delivery but in this covid period the difficulties are justified

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Geverifieerde Koper

Rating: 1 out of 5

Published on 25/03/2021 à 14h11 following a purchase from 08/03/2021

Had to wait way too long for the products. Initially the order did not come through to him while it was paid for. Had to look up all the products myself because they knew nothing about it. Poor communication. Had to send photos and write-ups several times. Sent everything and still did not receive what I had asked for. And this again took a very long time. Unfortunately too late for my son's birthday. I will not order here again.

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Response from 1001hobbies Published on 30/03/2021

Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 24/03/2021 à 17h32 following a purchase from 03/03/2021

Great website. Delivers on time.

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Verified Buyer

Rating: 4 out of 5

Published on 24/03/2021 à 16h27 following a purchase from 07/02/2021

Well satisfied. Thank you.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/03/2021 à 16h10 following a purchase from 18/03/2021

Delivered in a short time, the light packaging and a slightly damaged product explain the 4* and not 5* ...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/03/2021 à 10h23 following a purchase from 02/03/2021

Satisfied fast delivery

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