Customer reviews of 1001hobbies

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Acheteur Vérifié

Rating: 1 out of 5

Published on 01/03/2021 à 00h00 following a purchase from 01/03/2021

Product received unusable a request for replacement of product still in court after more than a week I have received no

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Acheteur Vérifié

Rating: 1 out of 5

Published on 01/03/2021 à 00h00 following a purchase from 01/03/2021

Bjr j'ai commandé le 8 février Le paiement a été débiter de mon compte Ma commande est toujours en cours de traitement depuis le 902 On me demande de contacter par mail mais 0 réponse je recommande vraiment pas se site Je suis toujours dans l'attente de la commande de plus de 70€ cela est

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/03/2021 à 00h00 following a purchase from 01/03/2021

Choice OK but delivery a little slow.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 01/03/2021 à 00h00 following a purchase from 01/03/2021

I'm horrified by the praise in some of the reviews. In my case, I've had no news of my order since February 16, and I have to go through truspilot to get some semblance of a polite but unkept promise, even though I've left four messages on my account with such behavior, I don't give a damn about your future...... I don't blame you for not knowing how to deliver, but for not communicating...it's simply shameful and unworthy of a COMMERCIAL company....... To read or hear you...

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/03/2021 à 00h00 following a purchase from 01/03/2021

All is well... However.........nobody's perfect....... A small monetary effort for loyalty would be welcome

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Acheteur Vérifié

Rating: 4 out of 5

Published on 01/03/2021 à 00h00 following a purchase from 01/03/2021

Fast delivery. But as all too often, the label on the paint hides the references. Otherwise nothing to say. Saluta

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Acheteur Vérifié

Rating: 1 out of 5

Published on 01/03/2021 à 00h00 following a purchase from 01/03/2021

I need to be reimbursed for a previous order of 135.96 eurosI've sent you several emails and no reply, and we can't get you on the phone.

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Geverifieerde Koper

Rating: 1 out of 5

Published on 28/02/2021 à 00h00 following a purchase from 28/02/2021

The shipment took a long time and was not to follow a week and a half long waited Then it turned out on arrival that it was a miniature puzzle this was not mentioned in the order at far zooming in on the picture I could have seen it very unfortunate

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/02/2021 à 00h00 following a purchase from 28/02/2021

Not satisfied

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Acheteur Vérifié

Rating: 4 out of 5

Published on 28/02/2021 à 00h00 following a purchase from 28/02/2021

Delay a bit long. But otherwise perfect

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Acheteur Vérifié

Rating: 1 out of 5

Published on 28/02/2021 à 00h00 following a purchase from 28/02/2021

Pk there are no 4000 pieces puzzles available ????

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Verifizierter Käufer

Rating: 4 out of 5

Published on 27/02/2021 à 00h00 following a purchase from 27/02/2021

I was satisfied with all of them, including the selection

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Response from 1001hobbies Published on 30/03/2021

Hello, thank you for your comment. Your opinion is very important to us.
Thank you for taking the time @ soon https://www.1001hobbies.co.uk/

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Verifizierter Käufer

Rating: 1 out of 5

Published on 27/02/2021 à 00h00 following a purchase from 27/02/2021

First delivery 3 glass containers in a bubble envelope...one broken and leaking. Purchase price refunded plus 5€. Second order one item not delivered but wrong product. German language site suggests that delivery comes from Germany (my personal perception) but comes from France and takes too long in my opinion. You are asked if you want to be contacted about the complaint, you say NO and are contacted anyway. One star is far too much in my opinion. Not recommended!

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/02/2021 à 00h00 following a purchase from 27/02/2021

Delay a little longer than announced but order well received and well protected.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/02/2021 à 00h00 following a purchase from 27/02/2021

Hello Very disappointed a late shipment order of February 12 received on 25 no exchange to explain this delay to customers. Difficult to reach you after several attempts we were greeted by a very unpleasant person we just ask if our order was going to be sent. Parcel finally arrived the box containing the model + just a turn over bubble wrap without cardboard without protection box fold inside with broken parts. What can I say without being vulgar? You don't give a damn about people's heads. I won't be buying from your site again, and I'll give you a nice ad on the

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/02/2021 à 00h00 following a purchase from 27/02/2021

Delivery not in accordance with order. Anomaly reported and no reaction

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Acheteur Vérifié

Rating: 4 out of 5

Published on 27/02/2021 à 00h00 following a purchase from 27/02/2021

Delivery not as fast as the company had indicated Moreover I have no news of the 2nd order which was made on the same day, February 19, and tomorrow is already the 1st.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 27/02/2021 à 00h00 following a purchase from 27/02/2021

Second order and second opinion: Significantly worse An error in the order delivered (not the right product ordered) I reported upon receipt. And....... Nothing! No reaction or comment from you. Surprising and abnormal Patrice

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Geverifieerde Koper

Rating: 4 out of 5

Published on 26/02/2021 à 00h00 following a purchase from 26/02/2021

Long delivery time Had ordered WWI Belgian cyclists and got German For the rest very satisfied

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Acheteur Vérifié

Rating: 4 out of 5

Published on 26/02/2021 à 00h00 following a purchase from 26/02/2021

I'm happy to have found the revell and humbrol paint references I was missing. The only downside is that I think you should have assortments of balsa and wooden sticks of all kinds, as well as scenery for fans of wooden models (tree lawns, etc.).

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Geverifieerde Koper

Rating: 1 out of 5

Published on 26/02/2021 à 00h00 following a purchase from 26/02/2021

I paid right away Now many and many weeks later still nothing inside I did get a message weeks ago that I paid and a moment later a message that it was on its way And that was it Money lost and no product Was a present too for my son

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Acquirente Verificato

Rating: 4 out of 5

Published on 25/02/2021 à 00h00 following a purchase from 25/02/2021

All ok rich catalog.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 25/02/2021 à 00h00 following a purchase from 25/02/2021

No communication. Non-existent sales departmentdoesn't answer the phonedoesn't answer emails.maybe Covid hinders order management but answering emails or the phone doesn't get Covid caught.what do I have to do for you to react I was all happy to have found a nice French site I'm terribly disappointed G

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Geverifieerde Koper

Rating: 1 out of 5

Published on 25/02/2021 à 00h00 following a purchase from 25/02/2021

Package still has not arrived ??

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Acheteur Vérifié

Rating: 1 out of 5

Published on 24/02/2021 à 00h00 following a purchase from 24/02/2021

Products that are supposed to be in stock are in fact out of stock and deliveries take forever ... on the other hand, you get charged right away, which is great.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 24/02/2021 à 00h00 following a purchase from 24/02/2021

Hello I ordered a product from you with the following order number HVEXS17JQ you didn't have it in stock so I cancelled my order but you sent it to me anyway. You offered to reimburse me if I didn't get my parcel back, which I did under your advice. I still haven't been reimbursed. The order was placed on 26112020 and you told me to contact the accounting department again. That's at least three times, but I get the impression that no effort is being made on your part.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 24/02/2021 à 00h00 following a purchase from 24/02/2021

The only drawback is that the instructions are not in French.

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Verified Buyer

Rating: 1 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

I give the kit itself high marks. Very accurate representation of the Fw-19 A5. Also in my favorite scale.1/18th. The only complaints I have about my experience is that the model came wrapped in a single layer of thin bubble wrap. Fortunately no damage but an external protective box would have been safer. Also as regards the kit no swastika decals were provided. I understand international laws regarding the swastika but not even supplying decals for a display model is in my opinion somewhat extreme. Overall happy with 1001 Hobbies and Hobby Bosss kit.

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Verified Buyer

Rating: 1 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

Great items exactly what I was looking for. Prompt shipping.

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Comprador Verificado

Rating: 1 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

In my case I bought a birthday gift more than a week in advance and with the express shipping option which of course has a significant increase in cost. I was told that the product would arrive in 3-4 working days and today (one month later) I have neither the product I bought nor the money I paid. Very disappointed with 1

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Acquirente Verificato

Rating: 4 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

Very good assistance from the staff in resolving the questions I had. Materials of good brands and responsive to my needs. One flaw the estimated delivery for Italy through French post and Italian post spend more than a week tral order and delivery and no 45 days as estimated. Overall I am satisfied with the service of 1001 midellini. Silvio Pagano

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Verified Buyer

Rating: 4 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

Only place i could find part for old R/C Helicopter. Amazed at charge for using PayPal. Took a while to arrive. But i got parts i did not think i would get.

Response from 1001hobbies Published on 30/03/2021

Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

Products well protectedbon packaging on time delivery very bi

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Acheteur Vérifié

Rating: 1 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

Hello, I ordered on February 8th and my order is still being "processed". How long will it take for it to be dispatched? Would it be possible to have the address?

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Acheteur Vérifié

Rating: 1 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

I'm in the same situation as many of these people: I placed an order on 1002 and to date I've received nothing: the items are still being prepared, but they say they'll be delivered within 3-4 days. However, the amount has been debited from my account.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

My IMM3M8W1T order was dispatched on time, but is now stuck at the carrier, who doesn't handle these Relay""" very well! Despite several emails and numerous attempts to contact me by phone (which never work!), no one is taking charge of my problem. Anyone can send boxes to customers, but the difference is made when a problem arises! And for the moment 1001 doesn't know how to manage the c

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Acheteur Vérifié

Rating: 1 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

Order placed on February 13 and since then nothing The switchboard is supposedly saturated Automatic reply by e-mail Service not up to scratch

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

tres bon seul bé mol souvant des articles hors stock autrement livraisons rapide et contacte bo

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Acheteur Vérifié

Rating: 4 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

For a first purchase I find the delivery time quite long.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 23/02/2021 à 00h00 following a purchase from 23/02/2021

fast delivery

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