1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
No communication. Non-existent sales departmentdoesn't answer the phonedoesn't answer emails.maybe Covid hinders order management but answering emails or the phone doesn't get Covid caught.what do I have to do for you to react I was all happy to have found a nice French site I'm terribly disappointed G
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/02/2021
Products that are supposed to be in stock are in fact out of stock and deliveries take forever ... on the other hand, you get charged right away, which is great.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/02/2021
Hello I ordered a product from you with the following order number HVEXS17JQ you didn't have it in stock so I cancelled my order but you sent it to me anyway. You offered to reimburse me if I didn't get my parcel back, which I did under your advice. I still haven't been reimbursed. The order was placed on 26112020 and you told me to contact the accounting department again. That's at least three times, but I get the impression that no effort is being made on your part.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2021
The only drawback is that the instructions are not in French.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/02/2021
I give the kit itself high marks. Very accurate representation of the Fw-19 A5. Also in my favorite scale.1/18th. The only complaints I have about my experience is that the model came wrapped in a single layer of thin bubble wrap. Fortunately no damage but an external protective box would have been safer. Also as regards the kit no swastika decals were provided. I understand international laws regarding the swastika but not even supplying decals for a display model is in my opinion somewhat extreme. Overall happy with 1001 Hobbies and Hobby Bosss kit.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/02/2021
Great items exactly what I was looking for. Prompt shipping.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/02/2021
In my case I bought a birthday gift more than a week in advance and with the express shipping option which of course has a significant increase in cost. I was told that the product would arrive in 3-4 working days and today (one month later) I have neither the product I bought nor the money I paid. Very disappointed with 1
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 23/02/2021
Very good assistance from the staff in resolving the questions I had. Materials of good brands and responsive to my needs. One flaw the estimated delivery for Italy through French post and Italian post spend more than a week tral order and delivery and no 45 days as estimated. Overall I am satisfied with the service of 1001 midellini. Silvio Pagano
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/02/2021
Only place i could find part for old R/C Helicopter. Amazed at charge for using PayPal. Took a while to arrive. But i got parts i did not think i would get.
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Products well protectedbon packaging on time delivery very bi
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
Hello, I ordered on February 8th and my order is still being "processed". How long will it take for it to be dispatched? Would it be possible to have the address?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
I'm in the same situation as many of these people: I placed an order on 1002 and to date I've received nothing: the items are still being prepared, but they say they'll be delivered within 3-4 days. However, the amount has been debited from my account.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
My IMM3M8W1T order was dispatched on time, but is now stuck at the carrier, who doesn't handle these Relay""" very well! Despite several emails and numerous attempts to contact me by phone (which never work!), no one is taking charge of my problem. Anyone can send boxes to customers, but the difference is made when a problem arises! And for the moment 1001 doesn't know how to manage the c
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/02/2021
Order placed on February 13 and since then nothing The switchboard is supposedly saturated Automatic reply by e-mail Service not up to scratch
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
tres bon seul bé mol souvant des articles hors stock autrement livraisons rapide et contacte bo
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
For a first purchase I find the delivery time quite long.
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 23/02/2021
fast delivery
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 22/02/2021
I expected a much better quality than I received.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 22/02/2021
Long shipping time
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 22/02/2021
Received the non-functioning rc modelecharged for assistance without getting an answer.I decided to return the model.Hoping for a refund.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 22/02/2021
Site worked well, nicely packed. Delivery 12 days from France>UK. Brexit? Covid?
Response from 1001hobbies
Hello,
Thank you for your comment. Your opinion is very important to us.
Thank you for taking this time,
see you soon
https://www.1001hobbies.co.uk/
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2021
Nuuuuul.Nùuuuuuuuuuuuu
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2021
Order placed and paid onFebruary 12 and still not received to this day of or a single
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2021
I've been waiting 1 month for my order and still nothing...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
Good site for reduced models
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2021
Very good products. However, very long delivery (3 weeks when the site said 5 days) but understandable with the current period.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2021
order placed on 1102. material not received on 2
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/02/2021
Sent the wrong plane, feel duped Hi, Although I appreciated you sending me a ""super chipmunk"", and promptly, it was not all the same as the one I was expecting - the box is totally different and the plane is much smaller than shown. I was expecting the MHD or ""Thunder Tiger"" Chipmunk with 51"" WS as you showed, but instead got the small ""World Models"" which only had a 39"" WS. I wouldn't have ordered if I'd know this. I hoped you weren't trying to cheat me....
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Response from 1001hobbies
Hello Stuart, We apologise for this incident. Our customer service will contact you to find out more about your experience. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/02/2021
Hi Although I appreciated you sending me a ""super chipmunk"" and promptly it was not all the same as the one I was expecting - the box is totally different and the plane is much smaller than shown. I was expecting the MHD or ""Thunder Tiger"" Chipmunk with 51"" WS as you showed but instead got the small ""World Models"" which only had a 39"" WS. I wouldn't have ordered if I'd know this. I hoped you weren't trying to cheat me....
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/02/2021
It isn't fair price to pay for... It isn't fair price to pay for avHobbymaster diecast, this company ask almost double the price!!??
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Response from 1001hobbies
Hello Tarkan, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 21/02/2021
Gestion de la commandes et de la livraison tout simplement ridicules
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/02/2021
It isn’t fair price to pay for… It isn’t fair price to pay for avHobbymaster diecast, this company ask almost double the price!! ??
Response from 1001hobbies
Hello Tarkan, We apologise for this incident. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/02/2021
Sent the wrong plane, feel duped Hi, Although I appreciated you sending me a ""super chipmunk"", and promptly, it was not all the same as the one I was expecting - the box is totally different and the plane is much smaller than shown. I was expecting the MHD or ""Thunder Tiger"" Chipmunk with 51"" WS as you showed, but instead got the small ""World Models"" which only had a 39"" WS. I wouldn't have ordered if I'd know this. I hoped you weren't trying to cheat me....
Response from 1001hobbies
Hello Stuart, We apologise for this incident. Our customer service will contact you to find out more about your experience. We will do our best to make your next experience a great one. Yours sincerely, Customer service 1001 hobbies.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 21/02/2021
My purchase sent to wrong country I sent many emails explaining wrong address but was ignorned. It cost me 100 sterling pounds in total to get my parcel directed to correct address very disappointed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2021
good product but very long delivery time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2021
Pot paints are not listed because of a sticker that hides the name a good half-hour to remove them carefully to find the match....dom
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2021
Fast delivery. However, one part in the box was broken or misshaped by R
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 20/02/2021
The product I ordered was delivered in the wrong language After emailing and calling customer service several times, a week later I am still waiting for a solution It is possible, of course, that one may still be forthcoming hence this review is subject to some reservations
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 20/02/2021
nice kit and received at home on time
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 20/02/2021
Item conformed to description however I was hugely disappointed with customer service. Facing a manifestation of bugs of their servers and a new order issued I received the item well over 2 weeks after the order without receiving news regarding the status of the same despite several emails sent to ask for clarification. To top it off beyond bad service a price doubled compared to other ecommerce sites.
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