English 
A
Rating: 4 out of 5
Very good choice of product
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Wide choice of brands and modelsneed only to be a little bit patient regarding delivery timing and I recommend the site to avoid sending suggestions for future orders by filling the mailbox unnecessarilythe package arrived with careful packaging to avoid problems with the most delicate models.
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A
Rating: 1 out of 5
10 euros for shipping and the figurine arrived all broken. Congratulations
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A
Rating: 1 out of 5
Impossible apparently to be refunded ... accu lipo on helicopter to 49 euro not charge never served disappointed with the service ended with them pou
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C
Rating: 4 out of 5
Good catalog and delivery or
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C
Rating: 1 out of 5
Very bad experience. The order arrived on December 21 and was not what we expected so we requested a refund on December 27 and sent the package. The transport company informed us that the package had been received by 1001 maquetas and after seeing that the 15 days for the refund had passed we wrote to them to find out why they had not contacted us and had not made the refund of the amount 7995€. It is a scam we have been robbed and after writing several emails no one has contacted us.
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A
Rating: 4 out of 5
Ok no worries
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A
Rating: 4 out of 5
Ok no worries
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A
Rating: 4 out of 5
Products and delivery on time, but prices a little high
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A
Rating: 1 out of 5
SCAM They claim to have never received my payment, even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!
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Response from 1001hobbies
Mr. Phoenix, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
A
Rating: 4 out of 5
Great choice good service.expectations fulfilled
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V
Rating: 1 out of 5
Delivery time FAR TOO LONG! With a .co.uk website and a UK contact number, assumed it was a UK based company as nothing to give true location obvious on website. MISTAKE. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.
Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service
V
Rating: 1 out of 5
SCAM They claim to have never received my payment, even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!
Response from 1001hobbies
Mr. Phoenix, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
A
Rating: 4 out of 5
of the stock of the reac
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A
Rating: 4 out of 5
A slightly long lead time. A wide range of paints and models
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A
Rating: 1 out of 5
Very long preparation time. Order placed on the 5th and not yet prepared on the 10th. I think this will be my last order.
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G
Rating: 4 out of 5
Had to wait a while but finally everything arrived Inside the boxes were a little damaged but the figures were complete and good Definitely worth repeating
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V
Rating: 4 out of 5
Nice shop with a good range of tools.
A
Rating: 1 out of 5
Delivery time FAR TOO LONG! with a .co.uk website and a UK contact number, assumed it was a UK based company as nothing to give true location obvious on website. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.
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Response from 1001hobbies
Sir, Thank you for your feedback. We would like to apologize for this incident and ask you to believe that this type of incident is very unpleasant for us. We would like to point out that the product you have ordered has been destocked in England. The customs formalities were very complicated and therefore very late. Thank you for your understanding, 1001hobbies customer service
V
Rating: 1 out of 5
Not worth buying. Not worth buying.
Response from 1001hobbies
Dear Mr Matthews, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
A
Rating: 1 out of 5
Took 2 months and multiple complaints to get item Placed an order in mid-December, money debited from card, by mid-January nothing had arrived. Sent several complaints via email and their Facebook page. Eventually the item was sent in early February.
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Response from 1001hobbies
Mr. Fergus, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
C
Rating: 4 out of 5
One of the colors was wrong it comes green instead of black and one of the small pieces was not the right one. Otherwise everything was fine.
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A
Rating: 4 out of 5
I had a problem with delivery wrong material then after verification they sent me part of the order and the rest refunded with a voucher. Well I am satisfied for the seriousness is not everyone recognize the 'mistake and repair.
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A
Rating: 4 out of 5
Excellent on-time service.
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A
Rating: 1 out of 5
I was asked to review my experience before receipt of goods.... mah! Anyway I describe my experience (still unfinished): January 17 order sent from 1001 but never arrived at destination.... second order from 3001 .... merged with the first one (probably the goods returned to the sender) the two orders were merged but as of today (February 8) still not shipped. One does not expect Amazon's punctuality and speed but some more info and above all avoid sending messages ""goods to destination"" when you still do not know where it is. I hope this only happened to me.... I remain waiting. Update Feb 22: Order still not shipped
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V
Rating: 1 out of 5
Took 2 months and multiple complaints to get item Placed an order in mid-December, money debited from card, by mid-January nothing had arrived. Sent several complaints via email and their Facebook page. Eventually the item was sent in early February.
Response from 1001hobbies
Mr. Fergus, We thank you for your comment and apologise for this incident. Customer service will get back to you as soon as possible. Thank you for your understanding, Best regards Customer service 1001hobbies
A
Rating: 4 out of 5
Great price very fast shipping. Given the delicacy of the item shipped and the cost of shipping I would have preferred a more padded package.
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A
Rating: 4 out of 5
Very good. Thank you
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A
Rating: 4 out of 5
Large selection of products but lack of new Tamiya Moto products
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A
Rating: 4 out of 5
Very large selection, very good products, satisfactory prices. The processing times are perhaps a little long (not less than a week in my case). Very good site nea
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V
Rating: 4 out of 5
Placed an order in mid-December money debited from card by mid-January nothing had arrived. Sent several complaints via email and their Facebook page. Eventually the item was sent in early February.
V
Rating: 1 out of 5
Very good webshop from France. Nice prices and pretty fast delivery from France to Holland
A
Rating: 4 out of 5
The price of transport is a little high compared with the price of the model. Otherwise all's well
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A
Rating: 4 out of 5
Impeccable service great choice of products fast deliveryonly downside: the price of some models quite a difference from other sites.... too bad.
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V
Rating: 4 out of 5
Excellent service..will be using again
V
Rating: 4 out of 5
The negative comments regarding shipping coming from the US I don't think are fair. We are in the middle of a pandemic as we all know and I know businesses are doing the best they can. They also can't control the shipping speed. We need to understand that all falls on the courier's. Anyway I placed my order and checked on it periodically and it kept updating until it shipped. Once it did I got tracking and my order came in very quickly. It's worth noting that it was with normal shipping speed also. I would gladly order from these people again. I can only speak from my experience and it was excellent! Thank you again 1001 Modelkits!
V
Rating: 4 out of 5
They have a wide variety of parts!
V
Rating: 1 out of 5
Fijne website met ruime keuze uit diverse modellen. AANRADER.
A
Rating: 1 out of 5
Not worth buying. Not worth buying.
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Response from 1001hobbies
Dear Mr Matthews, Thank you for your feedback. We deplore this situation. We inform you that our customer service will contact you as soon as possible. Kind regards, customer care 1001hobbies.
V
Rating: 4 out of 5
Very happy with the model. Great to find availability of different eras of vehicles.