Customer reviews of 1001hobbies

My order came a view Davy’s after i… My order came a view Davy’s after i ordered. Its a good company. The only comment i have is that the mail telling me that my order was underway was in french. It would be better if it is in english because most people know english better then french.

Everything was perfect. It took a little longer than expected but fine.

I don't give you 5 stars because I think the shipping costs are expensive. Thank you

Web catalog very complete in model airplanes. Easy to manage orders and very simple payment. The delivery time of the purchase should be improved. The delivery information is very good and allows you to know the exact time of delivery.

My order came a view Davy's after i... My order came a view Davy's after i ordered. Its a good company. The only comment i have is that the mail telling me that my order was underway was in french. It would be better if it is in english because most people know english better then french.

Excellent quality Excellent quality. Great delivery, given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach

They have always been at the top of their game for my orders. I only give them 4 stars because their prices are a little too high... But otherwise nothing to

really sorry!! you put articles in stock when not? you do not answer the mails ..... order of January 6, 2021 still not honored? that of 15 either ..... not serious all that ç

Many products in stock.

I would have appreciated finding all the paint references and a faster shipping time. Cordia

Order expected Dec 10, received mid-January! No answer neither by phone nor by may

Order delivered quickly

Incomplete model (cockpit missing, several parts missing, instructions etc...) and you're led astray, told that the information will be passed on to the supplier????? I don't care about the supplier, I'm your customer and they don't offer me a refund or delivery of the missing parts. A disgraceful site to run away from because no respect

Fast delivery, well packaged. If you buy a model to build, is it supplied as a kit (paint, glue, etc.) or do you have to place a second order to obtain these supplies?

correct order

las I am very disappointed you sent me a paint that does not correspond at all since no response?

Easy ordering, fast delivery, compliant products.

Missing parts of the fi

This is one of the very few online… This is one of the very few online hobby stores who stock all of the items needed to build a successful model. Shipping is a fair cost to where the product is being sent from, and arrives in a timely manner. One suggestion/recommendation for the site and/or model builder is look at the instructions, prior to ordering your model to make sure you have all the correct paints, glue, transfer softeners, etc. etc. which the instructions typically list. I've had to make several orders for materials, as working into the model I did not realize I needed. An amateur issue, not to be repeated? Probably, but the cost of the shipping certainly makes me pause for the next model purchase to be made to ensure that all the materials needed are purchased.

long delivery times and inconvenient timetables the model is great

Excellent quality Excellent quality. Great delivery, given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach

Very long delivery time (3 to 4 weeks even for products in stock). Order received damaged and without instructions. Sorry but I'm changing

Had a delivery that was damaged on… Had a delivery that was damaged on arrival. After contacting 1001 models, they replaced the item, free of charge. Great service!

This is one of the very few online... This is one of the very few online hobby stores who stock all of the items needed to build a successful model. Shipping is a fair cost to where the product is being sent from, and arrives in a timely manner. One suggestion/recommendation for the site and/or model builder is look at the instructions, prior to ordering your model to make sure you have all the correct paints, glue, transfer softeners, etc. etc. which the instructions typically list. I've had to make several orders for materials, as working into the model I did not realize I needed. An amateur issue, not to be repeated? Probably, but the cost of the shipping certainly makes me pause for the next model purchase to be made to ensure that all the materials needed are purchased.

Hello I give this notice for two reasons bad packaging the tube of glue twisted it was in bulk!!! more I made a payment error (I made twice the same order. I immediately sent an error message and they didn't take it into account. On the other hand, I received both orders in a single package????. Impossible to get them on the phone. They're very good at taking money, but to refund me 19euros 50 you have to wait 3 weeks. So I don't recommend this site You won 30 euros lost one

very disappointed with my order British Soldiers at Rorkes Drift - 16 figurin

I give you 4 stars if not 5 stars if it had not had this delay to the first order.

very good despite the fact that the package arrived very ab

Had a delivery that was damaged on... Had a delivery that was damaged on arrival. After contacting 1001 models, they replaced the item, free of charge. Great service!

Despite having received a confirmation… Despite having received a confirmation that my item was delivered, I still have not received my item. I’ve reached out via email and am awaiting a response.

Excellent quality. Great delivery given the current worldwide pandemic. Products are exactly like the description. Customer service is a little hard to reach

Despite having received a confirmation that my item was delivered I still have not received my item. I�ve reached out via email and am awaiting a response.

Had a delivery that was damaged on arrival. After contacting 1001 models they replaced the item free of charge. Great service!

Excellent service prompt turnaround. Great communication. Faultless purchase thank you.

well I made a mistake when ordering wanted the english copy of blackstone fortress escalation clicked on the french version. I sent an email requesting that they change my order to the english version. They responded that they made the change. And when it finely came came it was the french version. :-( Partly my fault part customer service

Shipment was pretty quick (Within a week) but all emails were in French. Hard to understand being Dutch yet doable. Recommend to do this in English. Packing was solid.

Despite having received a confirmation... Despite having received a confirmation that my item was delivered, I still have not received my item. I've reached out via email and am awaiting a response.

Shipment was pretty quick (Within a… Shipment was pretty quick (Within a week), but all emails were in French. Hard to understand being Dutch, yet doable. Recommend to do this in English. Packing was solid.

Shipment was pretty quick (Within a... Shipment was pretty quick (Within a week), but all emails were in French. Hard to understand being Dutch, yet doable. Recommend to do this in English. Packing was solid.

I place an order I pay and after a few days they tell me it is no longer available. They don't refund me but pretend to give me a shopping voucher that I honestly don't need. I try to use the voucher to not lose the money but it doesn't work. I ask customer service for explanation with several emails but no response. Very cleverly they stole my money. Avoid writing me now that I will be contacted by customer service with an automated message because no one believes it.