Customer reviews of 1001hobbies

I cancelled an order on December 28 (delivery scheduled for the 30th and the item was not really in stock). The item was nevertheless sent on 05 January. I had to go to the parcel post on January 11 to refuse it. What's more, I received an e-mail asking me to finalize an order that I had never placed. Someone from the company contacted me on January 14 to tell me that it was a computer bug (a bug that doesn't register a cancellation and creates fictitious orders...) and that the transfer would be made by the weekend. And as usual, only promises and no action behind them, apart from an order that will certainly never take place. It's January 18 and I've still got nothing in my account. In short, if you order from them, don't expect to be reimbursed if you cancel an order. Company with inadmissible ways of doing things

order of november 26th 2020 still not arrivedyou had to come back to me after having contacted colissimovoila week has just passed and as usual no news from you

well packaged products conform to the order but delivery time a little l

Delivery was not complete but was resolved satisfactorily

Everything top no comments

it's sad that I can't write reviews under the kitsbut shop it self is good

Product was delivered in good condition... Product was delivered in good condition and the quality was what I expected. Delivery time was excessive. I was impressed with the selection of models many of which I've not seen anywhere else in one site. I will shop again from 1001 I will just need to adjust my delivery expectations.

clean and careful shipment, but a little too long

Hello RAS on the packaging and contents of the package. However, the processing of small orders takes a long time (?) and is almost instantaneous with competitors. On the other hand, lots of choice and stock. Sincerely

At last, a store like before where you can find everything you need to build your own home.

Product was delivered in good condition… Product was delivered in good condition and the quality was what I expected. Delivery time was excessive. I was impressed with the selection of models many of which I've not seen anywhere else in one site. I will shop again from 1001 I will just need to adjust my delivery expectations.

Just good Just would like to use more of an international language English e.g.

Corresponds to my expectations. I am satisfied

Delivery time a little long for the pri

Disappointed with the delivery I had ordered a tube of glue with a long metal tip as well as paint the tube arrived broken in 2 the glue was spilled all over the envelope ... surprising that it was not better packaged or in a separate bag necessarily that in an envelope the tip would bend .... What's more, it took me a week to receive delivery.

Product as described, very well packaged. I am satisfied

I give 1 star only because it is impossible to give zero. Absolutely terrible and unreliable seller. Order placed on 0712 and never arrived. despite the tracking information communicate that the material has been delivered to an operational center SDA customer support first tells me that it has already been delivered later they have not even deigned to respond. By law an honest seller past the 30 days should resolve the issue or provide compensation but this was not the case in fact they stopped responding.

Delivery time a little long but products conform. Perhaps due to the current situation. Otherwise very

The product (radio controlled helicopter) delivered was incomplete and appeared to have been in stock for a very long time ( the DCU on the batteries says '03-2018')! A request for return and refund was made on 2812... an e-mail sent back on 71... still no news!

The item I received in my parcel was not the one I ordered! No answer to my claim by email! Wrong item delivered and no answer to my claim by E

Order 243996 (or SEJRO3IRA) from 19122020 cancelled on 28122020. An order cannot have 2 different references (dubious management)??? I had to go and refuse the parcel (sent on 05012021) that 1001 maquettes should never have sent following the cancellation accepted on 28122020 before sending. The parcel is on its way back and seems to be blocked on the logistics site. As 1001 Maquettes has proof that the parcel is on the return and that I refused it, I am now requesting reimbursement of the direct debits made and cancellation of the following ones. I can see from TrustPilot that this company scorns its unhappy customers. If I don't get my money back soon, I'll be forced to contact other dissatisfied customers and take legal action, starting with the promises the company sent me by e-mail (which they haven't kept). I also received an e-mail asking me to finalize an order that I had never placed, nor even put the items in question in the shopping cart (attachment to the e-mail that I sent directly to the seller). Clearly this company takes the liberty of inventing fictitious orders BRAVO. I find these methods very limited

Over 2 weeks for 8 pots of paint declared in stock on the site - logistics need to be reviewed

Finally!!!!!!! after 2 months my order has arrived. I have not opened the package but apparently everything is correct but the wait has been too long.

Besteld op 18/12 en meteen betaald. Nog niets gehoord en ontvangen. Bestelling is in behandeling en dat is het.Mij zien en horen ze niet meer!!!

I loved the kit. Enjoyed putting the motorbike together. There were a few little things with the kit which were difficult or unclear, and somethings were not very precise. However, overal I enjoyed it and it looks nice

Besteld op 18/12 en meteen betaald. Besteld op 18/12 en meteen betaald. Nog niets gehoord en ontvangen. Bestelling is in behandeling en dat is het.Mij zien en horen ze niet meer!!!

Besteld op 18/12 en meteen betaald. Besteld op 18/12 en meteen betaald. Nog niets gehoord en ontvangen. Bestelling is in behandeling en dat is het.Mij zien en horen ze niet meer!!!!

All received and packaged correctly, it took a little longer than expected but it coincided in holidays and it is understandable, I will buy again.

It’s been close to a month (order… It’s been close to a month (order placed on 12/16/20) and no package has arrived. If the package ever arrives I will give a review.

It's been close to a month (order... It's been close to a month (order placed on 12/16/20) and no package has arrived. If the package ever arrives I will give a review.

Simply everything as it should be. For the delivery d.d. DHL can 1001 modellbau nothing. 4 stars

Good selection easy to use web site and timely delivery

Quick in shipping Very good price

Not so positive! I still have no product! Ordered 23-12 and paid immediately yet to receive nothing.

I usually only give positive reviews but in this case I will have to make an exception...the 1:43 scale model although it arrived in perfect packing condition has an obvious manufacturing defect in the front. Basically it has a crooked front bumper....

I placed an order on 29122020 and I still haven't received it to this day on 12012021 I asked by email where my order was and I haven't had any answer the wait for my order is very long! More than 2

I sent in my order and still haven���t received it , the weird thing is I have ordered other parts from different sources at later dates and I���ve received them , where���s my order ,where��

No problems with my order

Very well stocked site for modeling and accessories. Reasonable prices. I recommend.

I placed the order on Dec. 12 it was supposed to arrive on the 18th so that I could ship the gifts to the appropriate people. As of Dec. 18 it shows delivered from the site - but no package to me. I ask for clarification from the courier who confirms that the package was returned to sender and that I should have heard from them. We are now a month after the order and I still do not receive a response as to where the ordered goods are. Nearly 100 € worth that no one knows where it went - and from the company no response to emails I send. Even on the phone they don't answer. I am sincerely concerned.