English 
V
Rating: 4 out of 5
Besteld op 18/12 en meteen betaald. Nog niets gehoord en ontvangen. Bestelling is in behandeling en dat is het.Mij zien en horen ze niet meer!!!
Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 691 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 4 stars
Reset filtersV
Rating: 4 out of 5
I loved the kit. Enjoyed putting the motorbike together. There were a few little things with the kit which were difficult or unclear, and somethings were not very precise. However, overal I enjoyed it and it looks nice
V
Rating: 1 out of 5
Besteld op 18/12 en meteen betaald. Besteld op 18/12 en meteen betaald. Nog niets gehoord en ontvangen. Bestelling is in behandeling en dat is het.Mij zien en horen ze niet meer!!!
Response from 1001hobbies
Mr. Geuskens, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, Klantenservice 1001 hobby's
A
Rating: 1 out of 5
Besteld op 18/12 en meteen betaald. Besteld op 18/12 en meteen betaald. Nog niets gehoord en ontvangen. Bestelling is in behandeling en dat is het.Mij zien en horen ze niet meer!!!!
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Response from 1001hobbies
Mr. Geuskens, Bedankt voor je feedback. Onze klantenservice neemt zo snel mogelijk contact met u op. We kijken er naar uit om van u te horen, Klantenservice 1001 hobby's
C
Rating: 4 out of 5
All received and packaged correctly, it took a little longer than expected but it coincided in holidays and it is understandable, I will buy again.
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V
Rating: 1 out of 5
It’s been close to a month (order… It’s been close to a month (order placed on 12/16/20) and no package has arrived. If the package ever arrives I will give a review.
Response from 1001hobbies
Sir Delicce, Thank you for your feedback. We would like to inform you that we have contacted the carrier who informs us that your package is ""Arrival at the office of exchange in the country of destination (US U.S.A.)"". We understand your impatience, and apologise for the delay in transport from France to the USA, but you will understand that current conditions may also delay packages. See you soon on our website 1001hobbies
A
Rating: 1 out of 5
It's been close to a month (order... It's been close to a month (order placed on 12/16/20) and no package has arrived. If the package ever arrives I will give a review.
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Response from 1001hobbies
Sir Delicce, Thank you for your feedback. We would like to inform you that we have contacted the carrier who informs us that your package is ""Arrival at the office of exchange in the country of destination (US U.S.A.)"". We understand your impatience, and apologise for the delay in transport from France to the USA, but you will understand that current conditions may also delay packages. See you soon on our website 1001hobbies
V
Rating: 4 out of 5
Simply everything as it should be. For the delivery d.d. DHL can 1001 modellbau nothing. 4 stars
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V
Rating: 1 out of 5
Good selection easy to use web site and timely delivery
A
Rating: 4 out of 5
Quick in shipping Very good price
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G
Rating: 1 out of 5
Not so positive! I still have no product! Ordered 23-12 and paid immediately yet to receive nothing.
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A
Rating: 1 out of 5
I usually only give positive reviews but in this case I will have to make an exception...the 1:43 scale model although it arrived in perfect packing condition has an obvious manufacturing defect in the front. Basically it has a crooked front bumper....
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A
Rating: 1 out of 5
I placed an order on 29122020 and I still haven't received it to this day on 12012021 I asked by email where my order was and I haven't had any answer the wait for my order is very long! More than 2
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V
Rating: 1 out of 5
I sent in my order and still haven���t received it , the weird thing is I have ordered other parts from different sources at later dates and I���ve received them , where���s my order ,where��
A
Rating: 4 out of 5
No problems with my order
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A
Rating: 1 out of 5
I ordered 2 models on 040121. I was told that the paints were out of stock (I tried to change the product to no avail). Since then I have tried to contact them by e-mail but they always send me the same e-mail with no solution! No way to contact them except by email! Very annoying
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A
Rating: 1 out of 5
HAHAHA. The joke. Seriously. Item noted in stock and finally after two weeks yes but in fact no. Restocking. And finally a week later, well, the item is definitely out of stock. Pitiful organization. I struggled to get a refund. I got a notification after battling. I'm still waiting for the money to reach my account. I'm going to have to think about doing something other than trading.
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V
Rating: 4 out of 5
The price-performance ratio is good. However, very long delivery time
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A
Rating: 4 out of 5
Very well stocked site for modeling and accessories. Reasonable prices. I recommend.
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A
Rating: 1 out of 5
I placed the order on Dec. 12 it was supposed to arrive on the 18th so that I could ship the gifts to the appropriate people. As of Dec. 18 it shows delivered from the site - but no package to me. I ask for clarification from the courier who confirms that the package was returned to sender and that I should have heard from them. We are now a month after the order and I still do not receive a response as to where the ordered goods are. Nearly 100 € worth that no one knows where it went - and from the company no response to emails I send. Even on the phone they don't answer. I am sincerely concerned.
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A
Rating: 1 out of 5
Ordered paint on the 31st with colissimo at 980€ for delivery in 1 to 2 working days On the 11th no new order in preparation! Sent an email with no reply, impossible to reach by phone.
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A
Rating: 1 out of 5
Returned item over a month ago for a refund. Still no refund. Chased up twice and told when they receive it I will get a refund. Royal Mail confirm they have my return. Would never use this company again.
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A
Rating: 4 out of 5
No problem with partial delivery but initial order released following my call
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A
Rating: 4 out of 5
Fast deliveries, compliant products. Always good advice
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C
Rating: 4 out of 5
I think the painting should always be included and the manual should be a little more complete.
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A
Rating: 1 out of 5
bonjourtoujour pas ma commande du 26 novembreje vous ai envoyé 2 email pour un remboursement pas de reponsepeutre en passant par truspilot j'aurais une réponse autrement je serai obligé de saisir la just
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C
Rating: 1 out of 5
Order placed on 2412 is supposed to have been sent on 2812 in the post office say they have not received anything We are at day 1101 ie I've been waiting 18 days for my order. You call on the phone and they tell you that the post office has the order but it is not so. Fatal service. I do not recommend co
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C
Rating: 1 out of 5
Fatal very angry the car I bought for a gift of kings does not have all the parts and also the paint cans that came are dry. I do not recommend it to anyone. Disappointing
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A
Rating: 4 out of 5
the pieces are not very well pre-cut, and the wood tends to split when you have to use a little force to detach a piece, especially when it's in the middle.
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A
Rating: 4 out of 5
Fast shipping to To
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A
Rating: 4 out of 5
the recipient of the gift was very satisfied he keeps the box to occupy his leisure for the next confinement he declined the offer of little cousins to participate in the mon
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A
Rating: 1 out of 5
Parcel arrived 2 times in very poor condition, paint splintered everywhere, 2 times in a row. The packaging does not take the products into account. I do not advise and would recommend jam
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A
Rating: 4 out of 5
Product conforms. It would be useful, however, to list the contents as well as what is required to assemble the monta methods or tips.
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A
Rating: 1 out of 5
Plenty of choice, but disappointed with the products! Despite fast delivery and attractive prices, I'm disappointed by the very poor quality of the puzzle pieces, which are extremely small (1500) and very thin. What's more, several pieces can correspond to several squares, making the puzzle almost impossible to put together. As someone who does a lot of puzzles and has a lot of patience, I've thrown my money out the window.
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A
Rating: 4 out of 5
As always so good but a little succinct packaging good but otherwise always so serious merc.
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V
Rating: 4 out of 5
Super processing, always happy to return.
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V
Rating: 1 out of 5
The whole experience was great. Packaging was excellent and it arrived as scheduled. Definitely doing more buisness with them.
G
Rating: 4 out of 5
Delivered quickly and kept well informed when delivered Minor point was that this was in the french language
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C
Rating: 1 out of 5
I have NOT received any of the three orders I have placed and paid for. Regarding the last one (229785) I was informed by email of the following: We thank you for your comment and apologize for this incident. The package seems to have been lost so we suggest that you send the order to your address"" Can someone explain me how to send the package that has been lost to my address. Two months after making the payment I do not have the items ordered nor apparently a solution to this. I feel I have been cheated and the feeling of being helpless. Perhaps the only thing I can do is to file a complaint through the Consumers and Consumer Organization.
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C
Rating: 4 out of 5
The delivery was a little slower than expected but I guess it's normal at this time of the year.
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