Customer reviews of 1001hobbies

My order took a month to be delivered. I placed the order on 16th November and yet it transpired that it hadn't even been dispatched until 30th. During this time, no reason or apology was sent to explain this delay. When the order eventually arrived it was incorrect. The only saving grace was that a refund was supplied for the missing items - but I would much rather have had them in a timely fashion.

Very satisfied with the first rate quality of my purchases which were mostly detail kits for the Tamiya P-38 I�m building. These pieces really enhance the kit building. I�m in the United States so I have to anticipate the shipping times but I know that up front. Seems to have anything a modeler could possibly need so I will definitely buy from again for the Sherman tank and Wildcat kits I�m building next.

Neatly delivered to your home This time it went via post nl and arrived at the right time

Order and delivery went correctly (little delay due to busy period)

perfectly packaged parcel great choice in your store but a little downside: a little long to get the order and impossible to contact you by phone for advice and misunderstanding on your promotions (figurines French tanker promotion at 10.79e and I paid 11.9

I give HOBBIES 4 stars but zero for the model I received. I thought I was getting a French-made plane but it's Czech-made. It's impossible to cut the small parts that are welded to the sprue, and there's no glue to stick them together! You have to use a saw to separate them. The molding is disastrous: the plastic is very bad.

already a month since I placed my order ... time flies ... since my last message I've received a delivery confirmation (the fourth!)...in the 11th arrondissement in Paris . problème j'habite a Lille ... otherwise nothing new . (80 euros anyway the comma

Interminable shipping

Compliant product

I placed an order on November 4th. On November 25th it is pre-registered at the post office pending to be taken to the post office for distribution. Today is December 8 (more than 1 month after placing the order) and it is still pending to be taken to the post office for distribution.

fast delivery

Impeccable delivery in a very short time despite the current situation. Content as expected. Me

Complete order relatively fast delivery (because of covid) Good service as usual

an order shipped 3 weeks after purchase even though the products were not out of stock! The result was a birthday present that arrived after the due date... I called after-sales 3 times, only to be told each time that it would be shipped the next day... the next day from when? next week? What nonsense! No apology or commercial gesture on their part! Their customers mean nothing to them! I would advise anyone not to buy from them!

One of the few stores that had the product in stock. Ordered it on line Sunday night. Was delivered to my house in western Canada by lunch on Friday.

Items were delivered for the agreed price and within the agreed time Not the fastest delivery but that was also indicated in advance Well a special packaging no box but all items packed together and taped in bubble wrap! But that does not affect the article so fine

The two-week delay in dispatching the model was surprising in itself. The model was never delivered anyway, it's still in an inaccessible Mondial Relay depot that refuses to drop it off at the chosen relay point! I had a relay point 50 meters from my home (rue Vaubecour), but it was impossible to select it. The relay point on rue Tupin doesn't seem suitable to receive your products! What

Good service, friendly welcome on the phone. Covid conditions are not favourable for fast order processing, so patience is required, but the merchant is not responsible for this.

Beautiful make-up

I'm still waiting for my order after three weeks of ordering.

I find that every time I call I am very well received but I would like to place my order over the phone and not pay an extra charge.

yes, we were satisfied with this order, which was exactly what we had ordered.

Delivery a little long, even though there was no reference waiting to be supplied when the order was selected on the Internet.

Comprehensive site although every time you leave the article folder you have to revisit all the pages from the beginning. However OK.

Very happy with the 1001 Maquettes website. Suggestion: recommend a custom paint pack for the models ordered.

order of 711 I was to be delivered on the 23rd ...nothing on the 24th message informing me that I had refused the parcel ?? on the 30th parcel available again ...but nothing at the relay point. today parcel apparently available again . third trip to the relay point (time taken out of my working hours) still nothing ... I made this comment three days ago . since then well nothing ... tel rings in a vacuum no message no communication . in view of the countless positive reviews I'm really out of luck . what can I do?

3 weeks delivery is too much so I won't order from you anymore if

I received my order after 2 months and 4 different relay points, one of which I couldn't get to, and the parcel was returned to me at my home address.

Promo code displayed after order still not dispatched 2 weeks later even though products were shown to be in stock. No response from service

Unfortunately, prices are extremely high compared to other model suppliers. Lead times are extremely long. I tested another supplier a week ago and received the mock-up within three days of ordering, with a price difference of 30% compared with your site. You'll understand that I won't be ordering from you again.

Hello I'm satisfied with 1001's service, speed and quality of packaging. It's the first time I've used a paint for plastic, and I found it lacked adhesion on a previously painted surface. It dries too quickly and doesn't appreciate repeats, and the tension isn't respected. This was the 1st impression following the first coat applied over a lightly sanded pre-existing layer. 2 days ago, faced with an unsatisfactory result, I lightly sanded it again and applied a second coat without touching up the paint in a single, fairly rich pass. After drying, the result is smooth and

Order placed at the beginning of October with all products in stock on the site. The sum was debited from my account 3 days later even though the parcel had still not been dispatched!!!! 2 weeks later I phoned the customer service and was met by a charming person who assured me that I would receive the parcel in two days....... guess!!!!!!! Nothing after two days. The following week I call back and get the same person who's sorry and tells me she's seeing her boss about my order and has to call me back or send me a text message....... guess!!!!!! I'm still waiting for the sms!!!!!..... I call back the following week and again come across the same person and tell him of my dissatisfaction and request a refund for my order. He understands my request and guarantees that I'll get my refund at the end of the week...... guess!!!!!!! I had to call again the following week to find another person who finally refunded my money. In short, the site doesn't send orders and doesn't honor customer requests..... I've deleted my account. There are many other more competent sites in France and abroad.

complies with my request.

Was very satisfied, only the delivery time was a little long. But in times like these.

On the trust of the excellent packaging but until Christmas it will remain packed is gift for son hoping he will appreciate Massimo

Not happy at all. There was no indication of what scale the plane was. I presumed for the price it would be 132 and it was a tiny 1/72nd scale. Feel I was deceived through the sake. I plan to return the goods when I���m able to find the time. Not a good exper

My order still hasnt got to the parcel service yet after 7 days then i need to wait for it to get delivered i under stad its hard with covid but it should at least be with the parcel company by now

No comments

Order conforms and in good condition Delivery time a hair long. Order placed on Saturday but only sent on Wednesday and received on Friday.

ULTRA FAST SHIPPING UNBELIEVABLE !!!! MAGNIFICENT PRODUCT VERY SATISFIED please note that delivery is free but in fact you have to pay for it ...too bad for the fifth Etoi