1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Don't worry about the site, there's a lot of interesting stuff, I'll come back to it later. On the other hand, the delivery times are frightening for material marked in stock. Your competitors delivered to me in three to four days. To be improved. S.C
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
My order was fulfilled incorrectly...I... My order was fulfilled incorrectly...I recieved an item I did not order, and I didn't recieve the items I ordered at all...
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Response from 1001hobbies
Sir, Thank you for your email. We inform you that the customer service will get back to you as soon as possible. Thank you for your patience, 1001hobbies customer service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Apart from the delivery man, RAS.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Product conforms but delay too long and packaging damaged
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/12/2020
excellent service
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/12/2020
My order was fulfilled incorrectly...I… My order was fulfilled incorrectly...I recieved an item I did not order, and I didn't recieve the items I ordered at all...
Response from 1001hobbies
Sir, Thank you for your email. We inform you that the customer service will get back to you as soon as possible. Thank you for your patience, 1001hobbies customer service
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/12/2020
My order was fulfilled incorrectly...I recieved an item I did not order and I didn't recieve the items I ordered at all...
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/12/2020
Lots of catalog where you can find what you want and fast delivery despite the distance.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
For my first purchase on the site I had ordered a metal model, but I received a poorly made plastic one, with torn packaging and a scratched transparent presentation case that was impossible to put in a window. I haven't heard from them since, despite an e-mail exchange. I don't recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Delivery corresponds to the order and correct packaging and delivery to the ideal point. Merc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
Products conform but delivery time a bit long
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
It won't appear on the site anyway... Only positive reviews. Site to be avoided ABSOLUTELY
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/12/2020
it is to offer so I can not evaluate the items impeccable delivery time corrected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2020
model delivered with missing parts
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
top-notch parcel delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
RMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
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Response from 1001hobbies
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
A little long to receive the parcel but a great choice of references
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2020
I ordered the 711 and it was supposed to be delivered on the 23rd ...nothing on the 24th ...message informing me that I had refused the parcel ?? on the 30th the parcel was available again ...but nothing at the relay point. today the parcel is apparently available again ...third trip to the relay point (time taken out of my working hours) still nothing ... more to come next week .
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
rien a redire c'est toujours bien pensez a la maquette du noratlas avec les decals français merc
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Good evening The parcel received is as ordered. Beautiful models. The only minor drawback is that the order placed on the internet was not sent very quickly, but the main thing is to have received it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2020
Order conformed and received quickly. BRAVO
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/12/2020
RMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
Response from 1001hobbies
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Verified Buyer
Rating: 1 out of 5
following a purchase from 02/12/2020
Very good service.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 01/12/2020
Wrong product delivered. After a long correspondence with sending pictures and barcode of the wrongly delivered item and return to France on own account again the same wrong item delivered. Very bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
immense choice order arrived well in good condition the only downside is the slowness of delivery but in these hectic times ... thank you en
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Delivery time too long and no answer to my questions from my supplier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Good explanations. The models are of good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
I wrote a very negative review a few days ago not having received my order after 3 weeks. Customer service called me the next day apologizing and explaining that my package was lost. Apparently this was due to a fault on the day my order was dispatched. The person in charge immediately set off a new shipment, which I received in less than 3 days this time. Hence this
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
A clean sweep
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Perfectly conforming product but excessive delivery costs for a product such as metal earth.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/12/2020
Good quality
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/12/2020
the models I got are great the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
Response from 1001hobbies
Dear Mr Lenkiewicz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
the models I got are great the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
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Response from 1001hobbies
Dear Mr Lenkiewicz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/12/2020
Received nothing twice while I have paid
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/12/2020
Very long shipping time that was not specified in advance
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/12/2020
I have not received my order. I was informed that it was shipped on November 19. Nine days later I complained and was told that I would receive it shortly. On November 30 I inquired at Correos and was told that the package had not been delivered by the sender. I complained again to 1001 and this time they told me that they will collect information which is what they should have answered in my first complaint.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/12/2020
On 15-11-2020 I placed an order and as of today (01-12-2020) it has not arrived. It does not look like it is going to arrive soon because it is supposed to be registered in the post office since 26-11-2020 and it is still only in the first step of shipment (and there are 4
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2020
My order took a long time to be sent, so I had to wait for the model store to reopen.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
perfect except for a slight delay in shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2020
order placed 15 days ago still no delivery service not great
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