1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Wrong product delivered. After a long correspondence with sending pictures and barcode of the wrongly delivered item and return to France on own account again the same wrong item delivered. Very bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
immense choice order arrived well in good condition the only downside is the slowness of delivery but in these hectic times ... thank you en
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Delivery time too long and no answer to my questions from my supplier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Good explanations. The models are of good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
I wrote a very negative review a few days ago not having received my order after 3 weeks. Customer service called me the next day apologizing and explaining that my package was lost. Apparently this was due to a fault on the day my order was dispatched. The person in charge immediately set off a new shipment, which I received in less than 3 days this time. Hence this
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
A clean sweep
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
Perfectly conforming product but excessive delivery costs for a product such as metal earth.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/12/2020
Good quality
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Verified Buyer
Rating: 4 out of 5
following a purchase from 01/12/2020
the models I got are great the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
Response from 1001hobbies
Dear Mr Lenkiewicz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/12/2020
the models I got are great the models I got are great. Just what I was looking for. However I'm just a beginner so they are hard with the small pieces. Still will get more as I improve.
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Response from 1001hobbies
Dear Mr Lenkiewicz Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/12/2020
Received nothing twice while I have paid
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 01/12/2020
Very long shipping time that was not specified in advance
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/12/2020
I have not received my order. I was informed that it was shipped on November 19. Nine days later I complained and was told that I would receive it shortly. On November 30 I inquired at Correos and was told that the package had not been delivered by the sender. I complained again to 1001 and this time they told me that they will collect information which is what they should have answered in my first complaint.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 01/12/2020
On 15-11-2020 I placed an order and as of today (01-12-2020) it has not arrived. It does not look like it is going to arrive soon because it is supposed to be registered in the post office since 26-11-2020 and it is still only in the first step of shipment (and there are 4
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2020
My order took a long time to be sent, so I had to wait for the model store to reopen.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2020
perfect except for a slight delay in shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/11/2020
order placed 15 days ago still no delivery service not great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Product satisfactory delivery a little expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
I am very satisfied with my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
It's a pity that the models are not pre-painted.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/11/2020
Great store but their items are out of stock quickly. When I get notification for restock of items, I get multiple email reminders more than is necessary.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 29/11/2020
Took a while to deliver but my item arrived in perfect condition. Great customer service when contacted. Thanks.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/11/2020
difficult to give an opinion I was to be delivered Tuesday 25 ... it is Monday 30 more sound more picture ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Delivery time a bit long. And I had to relaunch...... A bit of a shame... No worries about the parcel... More on the next delivery for the Christmas order I placed
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Verified Buyer
Rating: 1 out of 5
following a purchase from 29/11/2020
Item was EXACTLY as described by seller and shipped FAST!
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 28/11/2020
The parcel had a long way to go but I was really surprised how fast the delivery from France to Austria Innsbruck worked. As always, the Austrian parcel service once again managed to make a hole in my parcel because they will never learn that they shouldn't throw parcels. But luckily the kit was undamaged. My kit is from Trumpeter and I'm really looking forward to assembling it! And as always I got a great kit from the company 1001 Hobbies. Thanks for that!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Good products but delivery a bit long
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/11/2020
Very bad time of specail courier to my address - more than 3 weeks and order not received yet !
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Very pleasant, although it still lacks a pi
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Verified Buyer
Rating: 4 out of 5
following a purchase from 28/11/2020
I understand that International Shipping can get delayed. Please consider better communication. An email telling me my package is still on the way is useless. I would rather know when it is and when it leaves. The tracking link only states it has reached destination country.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Arrived on time niquel well packaged
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/11/2020
Easy and efficient
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/11/2020
Sorry but""received the parcel 20 days after ordering and with a change of point rel
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2020
Transport too expensive. And too long. The same price as the item purchased is not normal.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2020
Hello, I would have given you my opinion on the product ordered but the post office has still not delivered the parcel.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/11/2020
Order placed on 10112020 and still not received 17 days later despite payment of €995 postage. Even if the situation and the period can be the cause of a certain delay, this one is not very a
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 27/11/2020
Everything went well I am very satisfied Thanks
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 27/11/2020
On this site they offer items that they do not have in stock. When you pay for them the problems come and they hold your order until they receive the items. You offer solutions and they do not respond to your emails. It is a site that is based in Spain (Madrid) and they attend you by phone in French. You can check it. My order is paid and held. Be careful and above all be aware of where to find them.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 26/11/2020
The initial package apparently disappeared in transit but was ultimately replaced by 1001 after investigation with their couriers so a loss was happily reduced to a delayed arrival. I will use them again.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 26/11/2020
the expected product arrives in good condition and wrapped in a timely manner
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