English 
A
Rating: 4 out of 5
very satisfied with my order the items are quality but shipping times are too long for someone who is waiting for his order to move forward in his activi
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 295 published reviews
Summary of reviews
1001hobbies consistently delivers items in good condition and on time, with many reviews noting fast delivery and careful packaging that keeps products intact. The store offers a broad selection and reliable tracking, and customers praise clear, professional communication and helpful, responsive service from the team. Several experiences highlight dependable order processing and satisfaction with the order accuracy and packaging, with delivery timeframes aligning with expectations. Overall, customers celebrate the reliable shipments, strong product availability, and smooth customer support that supports a positive shopping experience.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
Shipping times far too long for paint references that were available when the order was placed but were in fact awaiting delivery.
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A
Rating: 4 out of 5
fast delivery ( given the context ) products available nothing to complain about.
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A
Rating: 1 out of 5
AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
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A
Rating: 4 out of 5
Top products available and competitive price! I would have liked a little surprise or a little note when I opened the parcel :) Otherwise everything else was perfect! Me
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V
Rating: 4 out of 5
Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
V
Rating: 1 out of 5
AVOID AT ALL COSTS. Anybody thinking of purchasing from this company I cannot urge you not to.AVOID THEM AT ALL COSTS. I placed an order which after 2 weeks had not arrived on trying to contact them I really struggled to get through, when I eventually did I was fobbed off by someone who could barely speak English. After 3 weeks and contacting them again I was told my item was discontinued yet it took them 3 weeks to realise this and only because I contacted them and yet they still took my money. BEYOND A JOKE
G
Rating: 4 out of 5
fast delivery everything was well packed
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G
Rating: 4 out of 5
It just came in a little late
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C
Rating: 4 out of 5
I find the delivery time very long compared to other deliveries from different companies.
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V
Rating: 1 out of 5
Incorrectly applied decals. No response to messages and the hotline flies off the line after the legal information.
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V
Rating: 4 out of 5
Everything super only a little long delivery time otherwise everything best to recommend
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A
Rating: 1 out of 5
Order still not sent for 1 week...
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A
Rating: 4 out of 5
Good store with plenty of choice, but I would have preferred my purchases (several miniatures) to have arrived in a box and not just wrapped in bubble wrap. I hope my next order (plastic and resin kits) will arrive in a c
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
satisfied but italieri could attention on parts 3 important errors and errors on the paintings advised is it possible to have a kit painting for any model d on the other hand to find a globe of 40x20x20 for the freighliner 120 special that I have just finished wishing you a good day p.s do you qqle something for the 27
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G
Rating: 4 out of 5
Easy to order and if an item is out of stock you get a reminder when it is available again
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A
Rating: 1 out of 5
Shipping extremely long more than a week to ship my package and difficult to contact them the site is not
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A
Rating: 1 out of 5
I can't be satisfied since I haven't received anything yet.
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A
Rating: 1 out of 5
Incomplete description is misleading and makes the price inappropriate.
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A
Rating: 4 out of 5
a little too long even considering the circumstances
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A
Rating: 4 out of 5
Good site and responsive. Delivery times are consistent
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V
Rating: 4 out of 5
Great service, constant updates on shipping and delivery!
C
Rating: 4 out of 5
I JUST RECEIVED THE MODEL. MY IMPRESSION IS GOOD ALTHOUGH I HAVE NOT STARTED TO ASSEMBLE IT YET. THANK YOU FOR YOUR RELIABILITY AND INTEREST.
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C
Rating: 4 out of 5
Delivery a little later than expected but otherwise very good.
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G
Rating: 4 out of 5
Correct as it should be!
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A
Rating: 1 out of 5
I did not receive the parcel!
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A
Rating: 4 out of 5
Very good telephone service. Faster deliveries than from China. The price difference is the assurance of receiving the product, which is not always the case with
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V
Rating: 1 out of 5
The package never arrived. I emailed several times and the same tracking link was submitted stating the packing was in the UK. This went on for 2 weeks and still no package. Ended up buying the same thing on Amazon. I was very disappointed.
V
Rating: 1 out of 5
My order Order (Ref 231316) has shown as being shipped for the last 5 days on the 1001 Hobbies site but Hermes tracking (5925887303705192) says that they have no received it from you? The postage is not cheap at ��6.99, Royal mail would have been a cheaper and more reliable option! Please advise what has actually happened to my parcel, if I'm going to get it and
C
Rating: 4 out of 5
OK thank you very much for everything until next time !!!!
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A
Rating: 4 out of 5
Just to say that you are out of stock for products ordered and that you have to wait Otherwise good prod
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A
Rating: 4 out of 5
Hello Fast delivery Satisfactory packaging. Nothing to complain about Cordialemen
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A
Rating: 1 out of 5
I ordered a yellow and white sailboat and received a red and black one!
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A
Rating: 4 out of 5
Fast and compliant with my request, thanks to the 1001 maquettes team. One negative point: the cardboard packaging was damaged and the quality of the cardboard left something to be desired....
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A
Rating: 4 out of 5
as ordered
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A
Rating: 4 out of 5
No paint codes match those on the model brochure.....sinon r
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A
Rating: 1 out of 5
Deplorable!!! Shame to have to give a mark of 1. Product said to be in stock with delivery in 48h but received in 8 days and don't tell me it's because of covid I'm the owner of 2 E-Commerce sites and my customers are delivered on time. Parcel packed in a simple plastic bubble box arrived exploded. It was to offer I will have to do otherwise. Stop by
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A
Rating: 4 out of 5
Satisfied with my order
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G
Rating: 1 out of 5
My order at 1001hobbies never arrived at it's destination! After sending multiple e-mails to your customer service asking where my package is They notified me that they will conduct an investigation with the postal office However it has been 3 weeks and your costumer service is not responding to any of my e-mails that I have been sending regarding the progress about this investigation Your costumer phone number doesn't work either At least have the guts responding to this review! I am seriously losing patience with this company
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