Customer reviews of 1001hobbies

Order did not arrive at my address and not even reimbursed

Excellent online store. I have made several purchases and have always been satisfied. Even when not in stock the times have been as originally quoted if not less. Wide selection.

An outstanding reactivity compared to my first order! I was delivered ahead of schedule. Thank you Laure Dar

The selection and prices are very good. The order arrived quickly and in good condition. Will order from 1001 Modelkits again and recommend them to others.

Attention is to Fly

Right on schedule

Very responsive site with very fast deliveries

Hello As I wrote to you in an email and have sent it several times already but without a reply. UPS asks me for a price that almost doubles the cost of the product I bought from you and that includes shipping. The main problem in my opinion is that on your site where it is very easy to buy products there is no place for customer service regarding problems returns complaints and the like there is no email mentioned on the site. Shachar Ardi

customer service Hello As I wrote to you in an email and have sent it several times already but without a reply. UPS asks me for a price that almost doubles the cost of the product I bought from you and that includes shipping. The main problem in my opinion is that on your site where it is very easy to buy products there is no place for customer service regarding problems, returns, complaints and the like, there is no email mentioned on the site. Shachar Ardi

customer service Hello As I wrote to you in an email and have sent it several times already but without a reply. UPS asks me for a price that almost doubles the cost of the product I bought from you and that includes shipping. The main problem in my opinion is that on your site where it is very easy to buy products there is no place for customer service regarding problems, returns, complaints and the like, there is no email mentioned on the site. Shachar Ardi

well received the package in a packaging very for the object ordered and malres all the packaging was in poor condition

Your offer is correct shipping times are convenient

long delivery times, which were 2 days longer than the stated maximum delivery times (must be improved). The quality of the model is correct. The transport packaging is solid. Cord

An Outstanding molded kit great detail. 1001 Modelkits was great to deal with throughout the entire purchase process and give consistent updates on your purchase....Will purchase with them again!

Quick shipping package was protected well.shipping time from france to usa [south carolina] was very fast.

Ordering was easy and clear Delivery time was a bit long but that was indicated beforehand

Everything worked well

High shipping costs compared to competing sites

A little long for delivery! But COVID obliges.

Too early for the moment Give me time to discover your products

All in order

the service was good every thing was on time

Product conforms and received well packaged. Interesting price even if I saw it later on ebay 20€ cheaper... That would have allowed -10% instead

complete site with many references- but the search is not intuitive. i discovered after ordering other products that would no longer have. next time may be good- free shipping

This isn't the first time I've ordered, but now I'm told I've received my parcel in my letterbox. I haven't received anything. I've sent emails but nothing from them. I'm a bit

Quick delivery but Shipping glass bottles in a pluriboll bag could do damage one of the bottles was open with the cap unscrewed AND all the thinner spilled into the bag except this all ok Regards

Shipment took a little longer than indicated. Nevertheless, the parcel was correctly packed and arrived in good condition.

24 days delivery time !!! Unfortunately no hint when ordering !

Order placed on 38 still not received 268. Delivery expected in 5 to 7 days, no news of delay or forecast for delivery date. First and last order at 1001 Hobbi

bonjour a ce jour toujour pas recu mon produit commander le 11 août

Disappointed I still have not received anything.... 1 month waiting time.... it's a shame...

Hello I'm a 172 aircraft kit builder (1975-1990), and I'm very pleased to find on your site so many 172 accessory kits and decals from all over the world. This saves me a long search on the web for rare products, and guarantees me their secure delivery within controlled deadlines. The prices of the items may sometimes be a little higher or a lot more expensive BUT THE TIME SAVED, THE SERVICE AND THE RELIABILITY MAKE UP FOR IT! Sincerely

Packaging slightly damaged, but no consequences for the merchandiser

After having ordered 6 products which were in stock...the company after 10 days of waiting without news announces to me after I contacted them that 2 products are unavailable and that they will refund me. I receive the rest of the order and 1 product is missing. They told me that it too was unavailable and that I would be reimbursed once again. I've been waiting 11 days for my refund. I only have a credit note for the first 2 products and nothing for the 3rd. This company is not serious. At the time of my order, the products were all in stock and available. No apology or compensation from them...Given the price of the models, it's a shame. I don't recommend this site, which lacks seriousness. The 14 days are a lie. It's been 18 days and I still have no refund in sight... I've had to threaten to sue them for fraud so that they'd get back to the accounting department, which I haven't heard anything about...

I received the shipment very quickly and without any problems.

i'd like to give 0 stars but i dont... i'd like to give 0 stars but i dont have the chance. The parcel was according to 1001 Hobbies delivered in my mailbox which is actually not possible due to the size of product!!!! After communication i am now considered a""cheater"" and refund is refused. it just about 25 euros and now what they offer is just 10 euro voucher. As a plastic model fans i could be a regular customer but now.... i will just contact a lawyer to get my money back and say goodbye. As answered below i was now a cheater who pretends to be not having received the parcel. Ridiculous.

The site has a wealth of products and it is quite easy to place an order. Sometimes prices are very ballerine and there are discounts that are often short-lived but on average you spend less than in the store and with an enviable selection. Better care should be taken with the accuracy of the site, which sometimes misleads perhaps because of incorrect links.

i'd like to give 0 stars but i dont… i'd like to give 0 stars but i dont have the chance. The parcel was according to 1001 Hobbies delivered in my mailbox, which is actually not possible due to the size of product!!! After communication i am now considered as ""cheater"" and refund is refused. it just about 25 euros and now what they offer is just 10 euro voucher. As a plastic model fans i could be a regular customer but now... i will just contact a lawyer to get my money back and say goodbye.

Package arrived on time and well packaged

I placed my order on August 10th and I still haven't received anything.