Customer reviews of 1001hobbies

Kids like it my kids let go of screens thanks to make-up

Very well-stocked, from models to accessories... Minor drawbacks: A little expensive. Order preparation time a little long.

the quality is good Only if you read the reviews it is within a week in England or America so why does it take 6 to 8 weeks for delivery in Holland

Maquettiste pass your way here is more than 5 months that I bought them an incomplete model and it offers me a credit of 5 euro!!! model received incomplete May 11, 2020 but there is no manual assembly no track (tank T 64) and no decal. Order: D2UEV0PVN placed on April 15, 2020 I notified them on May 11, 2020 and already at that time HE wrote me that we contact your supplier more than 5 months ago and that each message of reminder. In the meantime, within 4 to 5 days, I received three mock-up orders.

No comment

well nothing to say!

Very good. item ordered conform.livraison ok.petit retard de la post

Catastrophic after 3 weeks of waiting and several calls from me to customer service an order finally arrived..... but it's not the order I made (there must be someone still waiting for his figurine while I'm still waiting for my paintings !!!!). Unable to contact customer service..... I don't know what's going on right now at 1001hobbies but it's just a charade...

Very good. item ordered conform.livraison ok.petit retard de la post

Lousy service I have been waiting for the model since June 16 and it STILL HAS NOT ARRIVED !!!!!!! They tell me they have sent it but so far nothing!!!!! One of the worst I've found on the internet!

It took a while to get here It took a while to get here, but I didn't realize it was coming from France. Mix in COVID and delays are bound to happen. Anyway, The masks for the B26 look amazing. Thank you.

Correct delivery. If an order was unclear, friendly inquiry information. Delivery took a while because of Covid19? I am satisfied!

bonjour ça fait plus de 3 semaines que j'ai commandé une maquette de siege mk 10 cheque encaissé et toujours pas de colis est ce encore une arnaque ... cheque num 7340291 d'un montant total de 2398 eur peut on esperer une reponse ou mieux recevoir enfin cette maquet

It took a while to get here It took a while to get here, but I didn't realize it was coming from France. Mix in COVID and delays are bound to happen. Anyway, The masks for the B26 look amazing. Merci you.

With the covid 19,its taking alittle longer to receive orders,but otherwise not to bad,when its in stock.I will certainly continue to order other goods

Horrible Order Processing - Do Not Buy From 1001 Hobbies I have twice within a month received the wrong items in my shipment. Does anyone confirm what ordered item is being sent before shipping? Absolutely the worst online buying experience I have ever had.

Horrible Order Processing - Do Not Buy From 1001 Hobbies I have twice within a month received the wrong items in my shipment. Does anyone confirm what ordered item is being sent before shipping? Absolutely the worst online buying experience I have ever had.

I���ve used these guys a few times. You place your order and get about a million notifications then silence for a few weeks. Then all of a sudden Hermes or UPS tell you they have had an international package for you and it appears on a courier. Good prices on some items, every order has been completely fulfilled

What I had ordered was delivered The delivery time was just a bit long (4-5 weeks)

Fast Delivery and secure parcel well Fast Delivery and secure parcel well

Very disappointed with the size of the car for the price

order conformed and very well packed just received 24 h after the deadline.

Incomplete order I'm still waiting for parts I ordered on July 20 we are August 10 and I still have no news from customer service and delivery times are too long

Placed order n 197323 on March 17 nn I have received nothing contacted several times by email every now and then they respond but always with incomprehensible answers The last response was that I would be refunded this at the beginning of June then disappeared and no refund I have reported to both postal police and financial police only teasing bad experience

Very large selection of 132 aircraft models Unfortunately, the site is not always kept up to date in real time. But in general, I am very satisfied with the service.

Fast Delivery and secure parcel well Fast Delivery and secure parcel well

Very fast and communicative.

Fast Delivery and secure parcel well

Very poor after-sales service: - very long response times - poor communication within the team - need to explain the same things several times (despite written records...) - promises not kept... I will not return. I don't recommend

Fast and accurate delivery

Absolutely terrible service took over… Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package , no updates , it took them 5 days before it was sent from the day of my payment for the order, the worst online shop I have ever used , no way to realistically contact and when I did email no reply after 3 emails , obviously they don’t care about their customers at all ! will not buy from again ever

you should be informed which items are really in stock before finalizing the order.

I bought the models for a gift, but I'm not sure they're what you'd expect, as the model looks very small to me! But as it's not for me, I'll check with the person who wanted the gift if it suits them (I've never made a model so it's hard to have an opinion). Delivery was fairly quick to the store in the 11th arrondissement. As the parcel was the size of an A4 envelope, I thought it was a shame that it wasn't sent to our address free of charge. Collection went smoothly, but I think customers should be advised to call before visiting the store, as I had the impression that opening hours were restricted. I tried to buy a puzzle at the same time as this order but there was very little choice (almost all were out of stock).

La 5 eme étoile quand j'aurais mon avoir suite retour Faudrait penser à faire des offres de fidélité sous forme de bons d'achat ou de frais de port g

Absolutely terrible service took over... Absolutely terrible service took over 14 days to arrive for items that fitted in a large envelope type package , no updates , it took them 5 days before it was sent from the day of my payment for the order, the worst online shop I have ever used , no way to realistically contact and when I did email no reply after 3 emails , obviously they don't care about their customers at all ! will not buy from again ever

Online store Well stocked with models and accessories.

Ordered on July 2nd and received on the 22nd! One item was missing and the parcel was damaged. After complaining to the after-sales service, the item was returned to me with the wrong reference number (although I had indicated by e-mail that the reference number was correct, but not the description). I therefore received an article that did not correspond. When I complained, I was told, not very politely, that it was I who had given the reference number. I'm not responsible for your problems with reference numbers.

it's difficult to choose the color of the pot on the screen, as it's not the real one.

Model purchased on this site as a gift card for a birthday price paid 101€99 price found on other sites for the same item between 50€ and 55€ (

Good shop lots of choice and well organized! Couple of small issues but irritating: - the link in the e-mails sometimes does not work because of the confusion in 1001hobbies and 1001modelbouw - delivery time of some items is very long.