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A
Rating: 1 out of 5
The parcels arrive in good condition but the delivery is expensive to pay because I ordered a package on December 2, 2019 and today June 14, 2020 it is still p
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 688 published reviews
Summary of reviews
1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Reviews 1 and 4 stars
Reset filtersA
Rating: 1 out of 5
Confirmed with credit card they have my... Confirmed with credit card they have my money but No email acknowledgement of order No contact with ship date, Phone number doesn't work tried several times to use the ""contact us"" page and keep getting ""An error occurred while sending the message, please try again. "" WTH
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A
Rating: 1 out of 5
I ordered on May 27 still no news of the package almost 15 days ago I sent them an email to find out what they had and they replied that the supplier no longer had it in storage that within a week they would receive it and send it to me still nothing I send emails no response it does not send the package but on the other hand they know to be encai
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G
Rating: 4 out of 5
All taken care of I just need to put it together
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G
Rating: 1 out of 5
I ordered puzzle that is not delivered because the zip code was not quite correct at the delivery address Reported that directly to 1001 asking if they can send it to the correct delivery address with the correct zip code I never heard anything back but get continuous emails to review them Have lost my money though and still don't have a puzzle
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G
Rating: 4 out of 5
Took a bit long for the article to reach us otherwise everything ok
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C
Rating: 4 out of 5
good salesman
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A
Rating: 4 out of 5
Nothing to say, everything was just what I asked for.
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A
Rating: 4 out of 5
Despite a significant delay in delivery which did not depend on the site but on the deliveryman. They were the ones who warned me.
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V
Rating: 1 out of 5
Far too expensive with the prices of the goods. Pure rip-off
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A
Rating: 1 out of 5
THEFT !!!!!!! TO AVOID TWO MONTHS AND NO INFORMATION CONCRETE THE PAYMENT WAS MADE OF WHICH 32 EUROS OF COLISSIMO URGENT FOR LENVOI PHONE NUMBER OUT OF ORDER AND NO ANSWER BY EMAIL OR ON SITE SERVICE AFTER SALE NON-EXISTENT OF THE FLIGHT !!!!
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V
Rating: 1 out of 5
The number that Modellbau 1001 gave me costs money.20 euros for me.I was told shyly on the phone that the number was supposedly free.
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A
Rating: 4 out of 5
good, serious site. only problem is that delivery takes a long time...even Chronopost 48h arrives 8 days later.
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A
Rating: 1 out of 5
Wrong package and no return of my written complaint by may
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A
Rating: 4 out of 5
Excellent gluing follow-up. Efficient customer relations. Correct packaging Negative point: lack of product information on website (dimensions of finished reduced model, list of paints, downloadable assembly manual, etc.).
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A
Rating: 4 out of 5
Very nice model of Concorde as expected. Package not received very quickly. 8 days.maybe due to anti C
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C
Rating: 1 out of 5
My experience was very bad more than 45 days ago I placed my order and it has not arrived yet the transport company has not received it they do not want to give me my money back. Compared to other companies very bad I have placed orders elsewhere during the pandemic and in a max of 5 days I had everything in my mailbox.
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C
Rating: 1 out of 5
I placed an order with 1001 models on May 12 and it's been a month and I still haven't received it. I paid more for the fast shipping as it was for a gift. They don't answer my emails that yes they have charged everything and don't refund the money. If I don't receive my order in these days the next thing I will do will be to report it to the Co.
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V
Rating: 1 out of 5
delivery time on 15.5.-ordered on4.6.2020 delivered is 3 weeks by phone not ereic hbar also by mails no answer no instructions for use
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A
Rating: 1 out of 5
Placed the order on May 15...now June 10 it is still being processed..after more than a month. Very bad experience
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A
Rating: 4 out of 5
unfortunately due to COVID many items are not available
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A
Rating: 4 out of 5
It's just a shame we don't have a list of the paintings.
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C
Rating: 1 out of 5
The products are good however I cannot accept that my order was accepted my credit charged and then was told later that 2 items were not available. I requested a refund however received a voucher to spend for the value of the products. Then had to work out for myself that I had to spend more than the value of the discount voucher to redeem the value of the voucher. The order was delivered in 2 parts and took 9 weeks from start to finish. Also poor communications and no apology for taking 9 weeks to complete the order. I will not be ordering from 1001mquetas again.t
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A
Rating: 1 out of 5
na meerdere keren bellen geen gehoor na meerdere keren bellen geen gehoor
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A
Rating: 1 out of 5
Still haven't received my order
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A
Rating: 4 out of 5
Huge selection. Very professional follow-up. A little expensive for some items
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C
Rating: 1 out of 5
The same as in other opinions the product is not bad but it arrived 1 month later than they told me when I paid for it and when I complained they sent me emails where they blatantly lied to me saying that the economic shipping can take 4 to 6 weeks when at no time did they say it. In fact, they gave me a delivery date between May 11 and 13 (I ordered it on April 25) and I received it on June 8. One can understand a slight delay due to the coronavirus but I have ordered many other things online and it has taken me a couple of days. If you are in a hurry NO C
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V
Rating: 1 out of 5
na meerdere keren bellen geen gehoor
V
Rating: 1 out of 5
na meerdere keren bellen geen gehoor na meerdere keren bellen geen gehoor
A
Rating: 1 out of 5
Order placed and paid for on March 31 As of May 8, they are no longer even responding to emails. They just made excuses and the package never turns out to have been delivered to colissimo. Made a complaint to the carabinieri They don't make a refund and only make excuses and then they don't even respond anymore They are just thieves !!!!
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A
Rating: 4 out of 5
EFFICIENT AND FAST. EXCELLENT PRODUCT QUALITY-
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A
Rating: 4 out of 5
fast and efficient
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A
Rating: 4 out of 5
The assembly instructions are a little difficult to understand, especially for colored people.
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A
Rating: 4 out of 5
Very satisfied Merc
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A
Rating: 4 out of 5
IMPECCABLE PRODUCT
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C
Rating: 1 out of 5
My experience with them is terrible, I placed an order paying the higher shipping costs to get the order for my partner's birthday and 3 weeks after the indicated date I still do not receive the order I send them an email and no one answers me no one gives me any solution. I feel completely deceived. I do not recommend it to
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V
Rating: 4 out of 5
Package arrived, but they didn���t say which courier the tracking number was for so had no idea when it was arriving. Overall arrival time was as originally stated however so all fine in
A
Rating: 4 out of 5
things done properly
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A
Rating: 4 out of 5
Great items prices a tad high.
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A
Rating: 4 out of 5
Great site!!!!!+++
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