Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Bonjour votre site est très bien pour le choix des marques mais lorsque l'on tape sur la description d'une maquette il serait très judicieux d'avoir les références des peintures pour celle-ci je prépare actuellement une commande de plusieurs modèles et je suis dans le doute pour mon stock de peint
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/05/2020
I'm still waiting for my order after... I'm still waiting for my order after two weeks what's the delay
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/05/2020
ordered 4 pots of paint on 3rd of April... ordered 4 pots of paint on 3rd of April its now 18th of may have not received items paid £5.99 for post and packing could of walked to normandy to get them quicker.emailed to get refund lets see what happens not holding my breath.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/05/2020
product corresponding to the order
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/05/2020
ordered 4 pots of paint on 3rd of April… ordered 4 pots of paint on 3rd of April its now 18th of may have not received items paid £5.99 for post and packing could of walked to normandy to get them quicker.emailed to get refund lets see what happens not holding my breath.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/05/2020
I'm still waiting for my order after… I'm still waiting for my order after two weeks what's the delay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
Good product but delivery time too long perhaps because of the VOC.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/05/2020
Hello I can not judge as I have not received anything Cordially Katsaros nico
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/05/2020
VERY BAD Site not updated. False information on products in stock and typical response from the complaints department which has absolutely no follow-up. A CATASTROPHE I will no longer use this site and do not recommend it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
Ordered and delivered on time, despite the current difficulties. Thanks to the team
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/05/2020
Courtesy and professionalism
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/05/2020
good service
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/05/2020
Shipping took a bit long but that is not strange in these circumstances
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/05/2020
Very bad experience. Disobliging customer service useless and inefficient. Exorbitant shipping costs. Package ripped open upon receipt. I absolutely do not recommend this
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/05/2020
Nothing to say, it's fast, but the site is a bit confusing, which is why I'm only giving it 4 stars.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/05/2020
Very wide choice of models spoiled for choice.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/05/2020
man I would like to give my opinion otherwise but after 1 month of buying it and being charged the same day I still haven't received it so I can't give my opinion otherwise.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/05/2020
lousy! I placed my order on 30042020 and had to contact customer service via their e-mail support to find out that a product in stock at the time of my order (acrylic bright yellow pot 22ml) was no longer in stock when the order was being prepared... it's now 1505 and I still haven't received confirmation of the order modification I had to make in order to hope to receive my parcel one day. This is the first and last time I'll be ordering che
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/05/2020
Certainly a lot of products... but very poorly done website! No product details (size, number of pieces, etc.).
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 15/05/2020
Today 15.0520 goods have not yet arrived. Ordered on 01.05.20 and status on 06.05.20 with DHL shipment announced
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/05/2020
good service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/05/2020
Be Aware Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 14/05/2020
Be Aware Be careful when ordering from this supplier as the delivery dates are very excessive (currently in excess of 6 weeks) and communication is poor. I have repeatedly asked for a refund by email and the request is being ignored. There is no way to contact them other than by email as the phone is either off or straight to answer an machine.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/05/2020
Slow delivery
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/05/2020
Still not had the order 2 weeks later. And paid a premium on delivery.�6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2020
Still not had the order 2 weeks later Still not had the order 2 weeks later. And paid a premium on delivery.£6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Fast despite the troubled period of confinemen
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Good size good quality easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Ce un peut le fouy dans les listes de maquettes... .
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2020
The reviews are for 1001 Maquettes, not 1001 Puzzles. Available when ordered, payment taken and still not delivered after almost a month (15042020). I'm not even talking about the 20 euros for Exapac delivery. Taken in charge according to 1001 Puzzles on 7052020 but still not delivered. Packages received in 3 days with Exapac on other products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Good follow-up
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/05/2020
Very long delivery. Paid same day but item shipped only 6 days later. Poor packaging, damaged box. And above all, no refund as stated in the return conditions. You only offer a credit note or an exchange. I do not recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Model as presented, delivered on time in good condition packaging. The price was a little high (I preferred to pay for peace of mind rather than look for it in the shops).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2020
Perfect beautiful model for me who am only layman impeccable result for the assembly of a corsair in 132 merc
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Verified Buyer
Rating: 1 out of 5
following a purchase from 13/05/2020
Still not had the order 2 weeks later Still not had the order 2 weeks later. And paid a premium on delivery.£6.99 Would have been quicker by 2nd class post Even with the Current climate it seems there was no rush to service the customer
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 13/05/2020
I join the complaint about the delivery times. They do not answer and the customer service phone jumps you a speech in English and cuts off. Since day 6 they tell me in an email that the order has been shipped.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/05/2020
My son had a lot of fun. Suitable for a 10 year old, but the paint pots were missing.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/05/2020
Delivery??? understand it is tough at the moment but my order was placed on the 30/04, money debited and i have no idea what is happening. no tracking no., no update from yourselves. I am getting concerned. Order no. 206775 regards
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Verified Buyer
Rating: 1 out of 5
following a purchase from 12/05/2020
Claim to be a English company!!! Claim to be a English company but in fact its based abroad.. I cant stress enough how dodgy that is.. Also you can try ring the uk number but it never gets answer. Pitiful really. I can understand how they are only 3 star.. Stick to proper uk based hobby sellers, you wont go far wrong there.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 12/05/2020
Delivery??? understand it is tough at the moment but my order was placed on the 30/04, money debited and i have no idea what is happening. no tracking no., no update from yourselves. I am getting concerned. Order no. 206775 regards
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