1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.
Te duur en te traag L.S., Helaas, ik ben nu al zeer teleurgesteld!!! Wat rond-surfend op het internet kwam ik dezelfde items tegen, maar dan heel veel goedkoper. Dat jullie prijs wat hoger ligt, dat kan gebeuren, maar meer dan 50% is absurd! Een vriendelijk, doch zeer dringend verzoek: Doe hier iets aan!!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Do not order on this site order pass on 3 item in stock 0404 ... today I receive an email from them telling me that there is out of stock on 2 of the 3 products after more than 22 days ..... 2604! Is this for real? Then they give me a credit note for the price of the two items but I don't want a credit note! I want a refund and never to think of this m
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Verified Buyer
Rating: 1 out of 5
following a purchase from 27/04/2020
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that’s it. Still haven’t received it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Ordered something April 7 Ordered something April 7. Tracking shows it was sent April 8 and that's it. Still haven't received it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Order placed on 07 March 2020 and still not delivered to date and no news from the store. I call again and they tell me by email that it's going to leave. C
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/04/2020
Sorry but there is a lack of seriousness ... order placed on March 24 ... delivered on April 27 ... - Item in stock at time of order ... a week later no longer in stock ... - Replacement of 2x PROFESSIONAL POLYSTYRENE GLUE CONTACTA RV39604 + 1x SPECIAL LIQUID POLYSTYRENE GLUE CONTACTA RV39606 ... 18€97 ... by 3 tubes of bases at 1€89 ... It's not the same use and especially IT'S NOT THE SAME PRICE !!! - Replacing Revell paint with Humbrol ... it must be the same I suppose ... but at least ask first !!! So OK the confinement the difficulties and all and to""mockery of figure"" there I think ... - to stay in the politically correct - ...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Not received the right product and lack of communication even though it's containment and you're certainly working with a reduced workforce.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Site outdated not functional messy I searched more than a quarter of an hour a model of a brand that I do not find elsewhere and we end up with toys of all kinds. I had seen ads for this site in some specialized magazines ben......................? First fo
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2020
Ordered on 144 and not received on 25
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2020
Continuation of my previous very negative review... Site completely outdated...I'm told to finalize an order but the items aren't available and when the items are available the order can't be sent...it's been going on for over a month! And no one ever replies to the detailed e-mails I send, not even Ms Zahia Ahamedi with whom I had my first exchanges. Did she
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2020
I placed an order on 30032020 payment was made on 31032020 here we are on 25042020 and still nothing received I have contacted them 3 times I was given a parcel number when I go to the Colissimo site I am told that the parcel is still at 1001 maquettes and when I go to the 1001 maquettes site I am told that the parcel has been shipped which apparently is false so I am starting to wonder if the people who run this company are really serious I really have doubts I will ask for a refund see
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Super puzzle delivery ok satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/04/2020
Covid has a good back. Change the delivery dates on the site and at least answer the phone to reassure customers. If I did that with my customers....Bref I wouldn't order from 1001 hobb any more.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Considering the delay with the current conditions the delivery is good. The items received are of the quality I want. I just have a problem finding items (perhaps a fault on my part example I am looking for figurines Tamiya 135 it is the entire range TAMIYA that scrolls For the rest everything suits me. Jame
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Verified Buyer
Rating: 4 out of 5
following a purchase from 24/04/2020
Delay in delivery of items but expected during these times. Otherwise was a good service
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
Good reception of the parcel. Exactly what I expected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2020
The choice was very wide and perfect. The price was very good, thank you. But the postage was expensive and the delivery time: long (although understandable with the coroner's case).
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/04/2020
Extremely disappointed !!!!!! Over 1 month and a half for delivery!!! Upon receipt of the package no paint matches the color needed for the project!!! Despite ordering the accessory kit, a salesman advised us over the phone! 30€ all the same !!!! When assembling the car, the decals were baked on (cracked when I put the car in the water to remove them) !!! Very poor finish! Over 2 hours of sanding and deburring! First and LAST order
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/04/2020
I am a fan of building aircraft models mostly 1/32 in size. 1001hobbies has a lot of models convenient online shopping reasonable prices and good customer interaction.
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Verified Buyer
Rating: 4 out of 5
following a purchase from 23/04/2020
Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
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Verified Buyer
Rating: 1 out of 5
following a purchase from 23/04/2020
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
Still nothing received
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
Leuk kado voor mijn vader eindigt in maanden contact zoeken met 1001modelbouw Begin maart een bouwdoos besteld. Ik kreeg geen mail dat de bestelling rond was. Alleen op de site zag ik dat de transactie geslaagd was. Na 3 weken heb ik ze gemaild met de vraag waar het bleef. Vervolgens 5 dagen later antwoord gehad, waar ik helemaal niks mee kon. Daarna nog 3x contact gezocht via de mail (want het buitenlandse nummer op de site doet het natuurlijk niet...) Geen reactie. Ik wil gewoon mijn geld terug en ik bestel hier NOOIT MEER. En als ik u was zou ik dat ook niet doen. Oplichters!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
Order placed on March 30, everything was displayed in stock 4 days later items on hold and for 6 days now I have been told that my order has been sent by colissimo and colissimo tells me that they will soon receive the parcel to be delivered to me. I will never order from this site again. They don't care about their customers. Even a message of complaint does not result in a response from
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
I just received my order today, dated April 4th, so I'm not satisfied! Nothing wrong with the paints. But the transport needs to be reviewed! I know right now that .....Covid 19! But don't say I'll be delivered within 3 days. Take precautions. Thanks and see you soon. G.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
A month late for a delivery announced several times as having left! Misleading message from Customer Service. In short, a big disappointment
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2020
Perfectly packaged and compliant Long delivery time, but that's to be expected in a period of confinement.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 23/04/2020
Communication problems and no delivery tracking... site to be avoided.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 23/04/2020
I am still waiting for an answer to the mail since I placed an order on 74 and they have not deigned to tell me or put the status of the shipment in the section of my orders. I hope that by posting an opinion you will contact me because there is no phone number that you advertise on the page and I smell a e
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/04/2020
very long order delivery ?? order placed on april 7th and here we are on 220420 still nothing obviously there is no follow up with your customers!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2020
Nothing to say about delivery except a little late given the current economic situation good products
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/04/2020
Order not received
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/04/2020
Impossible to note: parcel still not received
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 21/04/2020
Bit late response but great explanation and Neat delivery
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 21/04/2020
Delivery from 25.03.20 has still not arrived. No one can be reached by phone. There is no response to the second and subsequent emails. Once and never again.
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 21/04/2020
Unreliable site!!! They give the possibility to order everything and then they don't have the availability in stock and they don't know when the new goods arrive. Of 4 puzzles they will send me maybe one after more than a month of waiting and only because I inquired otherwise who knows how many months I would have to wait. SHAME!!! VERY BAD SERVICE
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 21/04/2020
15 days after payment the goods have not yet been assigned to the courier I wonder how they do all lucky customers who complain only 2 days delay at most 3 you see I was unlucky or maybe ... bah...I keep waiting for Update: Package arrived ""only"" 18 days after order very ruined outer wrapper and inside a pitiful packaging many of the boxes had damage. It is not true that deliveries happen as promised on the site. VERY BAD SERVICE!
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 21/04/2020
Today, April 21st, the order of April 3rd has not arrived. When it arrives it will remain closed and at the end of the confinement I will return it for a refund. No information. Nothing. Then they say that they did not have the product when when I placed the order it was available. The phone number on the website has not worked since the last day.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 21/04/2020
It took a while, but that is logical in these circumstances.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/04/2020
Order placed on April 11 on this site. I received an e-mail on April 14 telling me that the shipment had been posted and I was given the tracking number. Seven days later I haven't received anything and when I consulted the colissimo tracking number I was told that they were still waiting for the shipment to be sent. Mail sent two days ago to 1001 hobbies still unanswered. The invoice was debited without delay. I can only encourage
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