Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

Reviews 1 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/04/2020
difficult site search
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
Despite the health context, 1001 maquettes processed my order in a very reasonable timeframe.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2020
Hallo ik wacht nu al meer dan 1 maand... Hallo ik wacht nu al meer dan 1 maand op mijn bestelling, jammer ook op mijn vraag per mail GEEN reactie gehad. Jammer dat het zo moet gaan, toch voor veel geld besteld en nu verder????
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2020
I have not received my 40420 order yet, and it is not even shipped yet. And I see I'm not alone
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2020
Hello I placed an order on 040420 when I look at the order tracking it is still being prepared? 14 days (or more since it's the weekend) I think it's a bit long to put two boxes in a shipping carton? I ordered these puzzles to keep my parents busy during the Christmas lockdown, but I have other plans...? Please keep me informed of any developments.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2020
I still haven't received my parcel. How can I see my tracking number?
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/04/2020
Hallo ik wacht nu al meer dan 1 maand op mijn bestelling jammer ook op mijn vraag per mail GEEN reactie gehad. Jammer dat het zo moet gaan toch voor veel geld besteld en nu verder????
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Verified Buyer
Rating: 1 out of 5
following a purchase from 18/04/2020
Hallo ik wacht nu al meer dan 1 maand… Hallo ik wacht nu al meer dan 1 maand op mijn bestelling, jammer ook op mijn vraag per mail GEEN reactie gehad. Jammer dat het zo moet gaan, toch voor veel geld besteld en nu verder????
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 18/04/2020
I received the little model and despite the packaging it arrived a broken piece. Disappointed and had no response via email! Poor customer service!
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 18/04/2020
Order placed on April 6 after 9 days of ""package being prepared"" for 3 days it has been showing as shipped.All merchandise purchased was stated as ""in stock"" and immediately available for shipment. I am waiting for the goods to arrive but surely this is the first and last order. I understand the Covid emergency but this is not seriousness do not write that the goods will be shipped in 24 hours NOT TRUE!!!
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 18/04/2020
Everything has arrived correctly but very slow 3 weeks since you buy it is a long time.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/04/2020
Paints not received
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2020
Packaging Delivery perfect ....Mais ordering software incomprehensible
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/04/2020
I still haven't received my order: no letter carrier tomorrow, Monday or Tuesday, so I've lost another 4 days.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/04/2020
Since April 03 I'm waiting for my order, I send emails and no answer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
Fast delivery despite the circumstances and competitive price.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/04/2020
My situation is the same.an order placed on 3o march 2020 and debited on my bank card on 31march 2020 for an amount of 26409 euros.quelques mails de demande même a SCIENTIFIC (qui m'a renvoyé chez 1001 HOBBIES).AUjourd'hui toujours aucun nouvelles ni pour une confirmation de commande ni pour un avis de retard ni pour une annonce des délaisCe fournisseur ne répond même pas aux mails.I even proposed to cancel the order within the deadline as they propose to refuse the package COLISSIMO to return with the return label (without having unpacked )and with the label colissimo provided by them (CF other suppliers) NOTHING REALLY NOTHING. I don't understand how this can exist when the catalog sent by SCIENTIFIC is so full and attractive.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/04/2020
Abysmal Abysmal. When ordering told in stock and 5-6 day delivery. Then a week later a message saying its not in stock, then a message to say its out for delivery. 8 days later still nothing. No way of contacting them, track your parcel doesn't work, no reply to message on messenger as no contact or e mail address, avoid like the plague
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/04/2020
I haven't received my order yet
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Verified Buyer
Rating: 1 out of 5
following a purchase from 17/04/2020
Abysmal Abysmal. When ordering told in stock and 5-6 day delivery. Then a week later a message saying its not in stock, then a message to say its out for delivery. 8 days later still nothing. No way of contacting them, track your parcel doesn't work, no reply to message on messenger as no contact or e mail address, avoid like the plague
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 17/04/2020
Perfect models too bad the shipping arrived a couple of days late but still a good buy! Recommended
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 17/04/2020
Order placed on March 29 and never arrived. Evaso by the way with express shipping. Phone contact only Frenchhave only responded to my emailsnon translated well into Italian. The delivery dates in the emails were just lies. My parcel sent several times was supposed to arrive on April 14. Never seen such a thing. I asked for cheap return.
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 17/04/2020
Edit. The order has arrived a little late but given the circumstances I give it for correct. I am very pleased with the quality of the product and the service I received.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 17/04/2020
The order has not arrived and I don't know anything about it.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/04/2020
An order was placed and 500 euros were debited, but I still haven't received the material. I don't understand why, despite the current period, the debit has been made without the material having arrived (500 euros all in all).
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2020
A little disappointed there is no tube of glue.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/04/2020
Order the 04042020 and to date no news 799e charge for 2 pots of paint and 1 tube of glue shameful 1st and last comman
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/04/2020
The RC model is missing part of the back
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Geverifieerde Koper
Rating: 4 out of 5
following a purchase from 16/04/2020
You yourself handled it well only the delivery took a little too long
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Verified Buyer
Rating: 1 out of 5
following a purchase from 16/04/2020
I ordered an item a model of a rural house kit towards the end of March 2020 . This order was processed but for some reason you had the wrong address ,the courier could not deliver as they did not recognize the address, i contacted you and gave the correct address since then I have heard nothing.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 16/04/2020
My husband treated himself to the overseas ship.
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Verifizierter Käufer
Rating: 1 out of 5
following a purchase from 16/04/2020
Order from 29.03.2020 still not arrived on email request only terse message ""was shipped on 31.03."" no answer to 2 emails Order still not processed at DHL smells like fraud
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/04/2020
Mal has not arrived yet and the link you sent me does not show any current order, I need you to tell me exactly when it will arrive. Sa
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/04/2020
The shipment has not yet arrived at my home. Even with the difficulties of COVID 19, one month seems a long time to me. In addition I paid for the expre
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 16/04/2020
I HAVE NOT RECEIVED IT YET
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 16/04/2020
Excellent products (at the moment I have only viewed them on the Web page). Considering the Covid 19 emergency situation I do not think it is acceptable that the order (INCLUDING PAYMENT BY CREDIT CARD) placed on the 3rd is shipped the requested material only on the 8th (having paid as much as 10 euros for shipping and having promised delivery by the 10th). Zero rating on the organization!!! I await a business proposal from the Company including an apology!!! WARNING!!!
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 16/04/2020
Absolutely dissatisfied order placed on 223 and paid 10€ shipping to date still nothing arrives and I can't even track the shipping insufficient service ever again
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 16/04/2020
Order placed on March 29 with choice of shipping by express courier for an additional charge. The package appears to have been shipped on April 8 but to date it has not arrived. In addition, the link provided on the site for DHL courier tracking does not work so it is not possible for me to get any information about the shipment. I understand the inconvenience due to Covid 19 however it does not seem to me to be a service up to the mark. I cannot give any evaluations on the quality of the goods as I have not yet received them.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 16/04/2020
good many models
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 16/04/2020
HEAR HEAR !!! Today June 9, 2020 after almost 3 months after the order was delivered to me the package! Packed to the c.... of dog but with all items in good condition. An infinite time not even in case of nuclear armageddon would have taken so long to arrive especially when compared to all other e-commerce sites that have always shipped in reasonable time. The rating remains negative.
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