Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Order sent quickly! Just a postal delay problem (due to Covid 19)..... Site probably serial
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2020
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2020
Some delay on delivery due to containment but it's perfect. Thanks to the team, containment is going better thanks to v
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2020
Bonjour pour moi zéro 1ere et dernière commande je n'ais pas trouver mes ref chez oups model. Delivered in 3 days.sur se site commander 2 ppt de peinture et un tube de collemais rien plus de nouvelle le numéro marque aucun colis 2 message aucune réponse.le vrai site de voleuret pas de tel pour contacter site d'arnaque.Je mais 50 millions de consommateur.Promesse de livraison le 7 et le 9 pas de nouvel
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/04/2020
received quickly but a little damaged.no breakage
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Verified Buyer
Rating: 4 out of 5
following a purchase from 09/04/2020
Great price. Delivery delayed by C-19. But if they stay this competitive on price will definitely use again.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/04/2020
I'm still waiting for my order to be shipped on April 1. And no news from chrono pos
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Verified Buyer
Rating: 1 out of 5
following a purchase from 09/04/2020
Paid ��7.50 for postage and have waited 10 days, the package still hasn't arrived. Awful experience using your service considering the puzzle was a gift for a birthday that passed last
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 09/04/2020
I have not received my order nor have I heard from the store. Shameful
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 09/04/2020
It seems to me that the processing time of an order is very slow I still waiting for the delivery of goods for several weeks Order placed on 20032020 Good day Giorgio Loda
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 08/04/2020
Products are never delivered Phone number is not working The reaction on my complains are very slow or even no reaction Even my payment is not given back I'm still waiting for two wee
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/04/2020
Package not arrived yet - no customer service or response to my query about missing item
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/04/2020
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
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Verified Buyer
Rating: 1 out of 5
following a purchase from 08/04/2020
NOT TO BE TRUSTED NOT TO BE TRUSTED. There is a sign all over their website that they are sending orders with business as usual. Paid for goods weeks ago and nothing sent. No message to explain any delays. No replies to my own messages asking where is the order. Now going to bank to get refund. Total waste of your time and money by a rubbish outfit -which clearly is their usual way of doing business by all accounts
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 08/04/2020
Regrettable service. Please do not buy from this website.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/04/2020
it's april 7th and I still haven't received my order placed and paid for on march 24th.
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Verified Buyer
Rating: 1 out of 5
following a purchase from 07/04/2020
Unable to contact No reply���s to email Don���t answer phones I want to return order th
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2020
Complicated on a tablet as you can't see what's in stock straight away.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2020
Very serious and very accommodating team
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 07/04/2020
Waiting order placed March 25when I paid the express shipping (19 €).which on the website says it arrives in 2 or 5 days. I sent them an email and they replied that they are missing the paintings.On April 15 I send them another email requesting a refund and they replied that it has already been sent that you can check the order on a shipping website. There I was told that the order does not exist. Today, April 21, I am still waiting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2020
Very good, nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2020
Compliant and arrived on time
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/04/2020
Still no delivery... The name has been truncated. I don't know where my pa
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/04/2020
I ordered a model from them and it arrived in January. When I have been assembling it for two days I realize that several panels of parts are missing. I contact them and they tell me that they will reimburse me for the purchase or send me the missing parts. I have been waiting for 5 weeks and sending them all the information they ask me for and they give me long delays or ask me for information that I have already sent them before. In the end I have thrown the model in the trash. They are informal and very bad at attending to the public, they only give me long delays. Ju
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 06/04/2020
I bought 3 weeks ago 5 products from the catalog for my elderly father who needs something for entertainment. I wrote a week later and was told that one of the models was missing. I have tried to contact them by phone and they communicate. I paid 170 euros and we still haven't received anything. I wrote again to ask them to cancel the order or send it without the missing item. They only reply with a standard mail. Very disappointed and worried. Also my father is still without models for the confinement. I thought they would be a company
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/04/2020
Everything arrived in perfect condition. Quality of the puzzle very good. Delivery time a little too long but I think it is because of the coronavirus.
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 06/04/2020
Package arrived with some delay not very detailed and reassuring information given by tracking. Very nice product chosen. Parcel in perfect condition. Thank you
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Verified Buyer
Rating: 1 out of 5
following a purchase from 05/04/2020
Ordered Tamiya wash Humbrol wash delivered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2020
At 56, I'm back to making models. I would have liked someone to recommend a primer for painting.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/04/2020
My payment card was debited last month, I haven't received anything and I have no news of my order. Debiting cards when the order is sent, as Amazon does, would be a step forward, with or without containment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
Late arrival of our order Chronopost just sent it to the wrong region! Package in poor condition but components seem intact. Perhaps the packaging should be reinforced
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2020
I've been waiting for 1 month.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/04/2020
hello despite my mail for bad delivery I have no news from you.I'm annoyed because this is not the first time I order from you.I await your contact to tell you more.see you soon I hope. NAPO170
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2020
bonjour j'ai bien reçu ma commande toujours très bien protéger mais avec quelques jours de retard . It doesn't matter because with coronavirus it's quite normal for orders to arrive late. But the parcel arrived in very good condition. Continue comm
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Acquirente Verificato
Rating: 1 out of 5
following a purchase from 04/04/2020
Not at all satisfied I keep getting emails asking me if I am satisfied with my first purchase on this site but I still have not received the item. It is about days late and don't use the excuse of the emergency that is affecting us as I buy quite a lot of modeling items on the internet and it is all coming to me regularly even things from California from Germany and Japan. I think I am not buying from this site anymore.
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Geverifieerde Koper
Rating: 1 out of 5
following a purchase from 03/04/2020
Very convenient
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Verified Buyer
Rating: 1 out of 5
following a purchase from 03/04/2020
Being asked to review despite the fact I am STILL waiting for my items to arrive. If you are going to have a .co.uk web address you need to let buyers know the items are coming from abroad and will therefore take WEEKS to arrive. I will not be purchasing from you again.
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Comprador Verificado
Rating: 1 out of 5
following a purchase from 03/04/2020
I have been waiting for the model since March 18 and it still has not arrived. The answers to the mails I send claiming it only tell me to wait a little longer when it was supposed to arrive in two or three days. I ordered it to make the confinement more pleasant and it is going to end before it arrives. If it arrives at all, because at the rate I am going
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 03/04/2020
model received as ordered. the site is very assorted and the prices are reasonable. I plan to order again in the future
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Acquirente Verificato
Rating: 4 out of 5
following a purchase from 02/04/2020
Correct package delivered in correct time
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