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A
Rating: 4 out of 5
Hello The delivery was fast. However, the explanations on how to assemble the boat are very brief or too brief. Best regards C.S
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 284 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good site with lots of references
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A
Rating: 4 out of 5
As far as my order is concerned, nothing to say, it's very good. On the other hand, the delivery in "Points Relais" is disappointing: several contradictory mails and 2 trips for nothing (parcel available and not there...). I will no longer use this service. It's better to have your order delivered by the Post Office, even if it is
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A
Rating: 4 out of 5
fast delivery
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A
Rating: 1 out of 5
Despite this period I can't congratulate you on your delivery times !!!! In confinement the only pleasure to pass the time is building models and making paintings !!!!!!!
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A
Rating: 1 out of 5
I have not received my order and according to avia all deliveries are suspended until further notice. Please cancel my order.
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A
Rating: 4 out of 5
Very fast dispatch and arrived just before the relay closures. Well done for the responsiveness. The only downside is that the cost is a bit
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A
Rating: 4 out of 5
Excellent and fast service. However, my relay point has not accepted parcels for 6 months.
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A
Rating: 4 out of 5
Overall, the service is good (shipping, delivery time, packaging, contact). However, I didn't give it top marks because I found the customer service answers imprecise. I had asked about the number of copies available of a product for a group order. Shortly after placing my order, the product was still available (perhaps a quick restocking...). I could have grouped my order instead of making 2. In conclusion, the customer service response is sometimes rushed, but it's still a good site with good service.
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A
Rating: 4 out of 5
Delivery a little long. Otherwise clear.
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V
Rating: 1 out of 5
Easy to use and reasonable pricing. They offer kits from a number of manufacturers that are hard to come by in the USA. In the words of the Govenator I'll be back.
A
Rating: 1 out of 5
Expected much Better Claimed items were in stock and took payment for a expedited delivery. Failed to confirm and took too long to reply to communication. Never saw my order and cancelled after 11 days. 1001 Hobbies then tried to claim that I knew these weren't in stock fortunately I took a snip of the item description screen (which I'm happy to share) which shows this is untrue and I did, indeed, order in good faith. Would not order from again. IPMS Cold War SIG Leader
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Response from 1001hobbies
Hello sir, The product you have ordered is not written as ""in stock"" but ""available, shipped within 4 to 6 business days"", you can happily share the snap which will indicate this information. These information are provided on the product page as well as your recapitulative cart. You have as well accepted our sales conditions, acknoledging this information. We are sincerely sorry you were disapointed with us. We would like to point out that we alsways answered in less that 24 business hours. Sincerely
A
Rating: 4 out of 5
Just a mistake on a can of Humbol paint - Ordered steel grey - received green paint... A color-blind warehouseman probably...
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V
Rating: 1 out of 5
Expected much Better Claimed items were in stock and took payment for a expedited delivery. Failed to confirm and took too long to reply to communication. Never saw my order and cancelled after 11 days. 1001 Hobbies then tried to claim that I knew these weren't in stock fortunately I took a snip of the item description screen (which I'm happy to share) which shows this is untrue and I did, indeed, order in good faith. Would not order from again. IPMS Cold War SIG Leader
Response from 1001hobbies
Hello sir, The product you have ordered is not written as ""in stock"" but ""available, shipped within 4 to 6 business days"", you can happily share the snap which will indicated this information. These information are provided on the product page as well as your recapitulative cart. You have as well accepted our sales conditions, acknoledging these information. We are sincerely sorry you were disapointed with us. We would like to point out that we alsways answered in less that 24 business hours. Sincerely
A
Rating: 4 out of 5
After some problems at Swiss customs for incomplete documents the shipment arrived on time for a shipment with La Posta Economy. The items are beautiful and as per the catalog. Negative note to Colissimo which creates confusion in tracking the shipment.
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G
Rating: 4 out of 5
Delivery made correctly
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V
Rating: 4 out of 5
Good service, kit as described.
A
Rating: 4 out of 5
Thank you for your responsiveness
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A
Rating: 4 out of 5
Fast and good products
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C
Rating: 1 out of 5
Do not buy here they force you to spend 70 euros to get free shipping and despite that the shipping has been delayed a lot and about the price on Amazon I have seen the same products with a price difference quite noticeable with one or two days shipping without having to force you to spend that money already elevated.
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A
Rating: 4 out of 5
Very well stockedgreat prices and very accuratefast shipping.
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G
Rating: 4 out of 5
Nice assortment delivery from Paris not fast but clear when package arrives
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A
Rating: 4 out of 5
The model is magnificent. We are satisfied with the delivery time and the product.
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G
Rating: 4 out of 5
good and clean
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C
Rating: 4 out of 5
Long delivery time
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A
Rating: 1 out of 5
Parcel delivered after 3 weeks and 6 exchange of mail: lost supposedly delivered . Exécrable et plus j
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A
Rating: 1 out of 5
very disappointed not received the right merchandise and colors and no compensation
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C
Rating: 1 out of 5
I placed my order and paid for it on January 17 and they still haven't sent it to me. I remind you that it is March and they don't answer the emails or send you the tracking of the order.
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C
Rating: 4 out of 5
The first shipment never arrived (it was Christmas) after the complaint they sent another one without any problem.
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A
Rating: 4 out of 5
Excellent service. Transparency in shipping and delivery management. To improve a little is the description of the products in the catalog. Overall, I am very satisfied.
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A
Rating: 1 out of 5
I have sent an email and still no reply.
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A
Rating: 4 out of 5
Overall excellent experience however the delivery time to Italy is a bit long.
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A
Rating: 1 out of 5
Poor customer service and products not in accordance with the description
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A
Rating: 4 out of 5
Fairly long shipping time
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C
Rating: 4 out of 5
Excellent all very correct
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V
Rating: 1 out of 5
Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan dit terwijl het product op stock is?
A
Rating: 4 out of 5
Everything went smoothly from order to delivery. I hope, however, that the choice of puzzles will be more diversified to obtain the 5th Se star.
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A
Rating: 1 out of 5
Na 10 dagen nog steeds geen beweging op... Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?
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C
Rating: 4 out of 5
The order arrived well and on time
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V
Rating: 1 out of 5
Na 10 dagen nog steeds geen beweging op… Na 10 dagen nog steeds geen beweging op mijn bestelling ? Status blijft op in behandeling staan, dit terwijl het product op stock is?